Crash on forcing laptop to sleep when rendering animation #102123

New Issue

wissam · 2022-10-28T14:10:28+02:00

wissam commented

2022-10-28 14:10:28 +02:00

System Information
Operating system: Windows-10-10.0.19043-SP0 64 Bits
Graphics card: NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.78
Cpu AMD Ryzen 7 4800h

Blender Version
Broken: version: 3.3.1, branch: master, commit date: 2022-10-04 18:35, hash: b292cfe5a9
Worked: Maybe never? (able to reproduce in 2.83)

Short description of error
blender crash when I wake up my laptop , I lost my unsaved file

Exact steps for others to reproduce the error

Open .blend file
Start render animation
Force laptop to sleep {nav Start -> Power -> Sleep}
test1.blend
test1.crash.txt
blender_debug_output.txt

**System Information** Operating system: Windows-10-10.0.19043-SP0 64 Bits Graphics card: NVIDIA GeForce GTX 1650 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.78 Cpu AMD Ryzen 7 4800h **Blender Version** Broken: version: 3.3.1, branch: master, commit date: 2022-10-04 18:35, hash: `b292cfe5a9` Worked: Maybe never? (able to reproduce in 2.83) **Short description of error** blender crash when I wake up my laptop , I lost my unsaved file **Exact steps for others to reproduce the error** - Open .blend file - Start render animation - Force laptop to sleep {nav Start -> Power -> Sleep} [test1.blend](https://archive.blender.org/developer/F13836845/test1.blend) [test1.crash.txt](https://archive.blender.org/developer/F13836841/test1.crash.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13836842/blender_debug_output.txt)

wissam commented

2022-10-28 14:10:28 +02:00

Added subscriber: @wissam

Omar Emara commented

2022-10-28 14:15:43 +02:00

Added subscriber: @OmarEmaraDev

Omar Emara commented

2022-10-28 14:15:43 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Omar Emara commented

2022-10-28 14:15:43 +02:00

Looks similar to #70856, but that report seems Mac specific.
By "gone to sleep" do you mean that it hibernated or that the display turned off?

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Looks similar to #70856, but that report seems Mac specific. By "gone to sleep" do you mean that it hibernated or that the display turned off? Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Omar Emara commented

2022-10-28 14:19:24 +02:00

Can you also make sure your GPU driver is up to date, it seems like there are more recent versions.

wissam commented

2022-10-28 23:38:08 +02:00

blender_system_info.txt

v 2 01.crash.txt

blender_debug_output.txt

I found that this crash doesn't happend everytime I tried to recreat the crash

[blender_system_info.txt](https://archive.blender.org/developer/F13792123/blender_system_info.txt) [v 2 01.crash.txt](https://archive.blender.org/developer/F13792124/v_2_01.crash.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13792128/blender_debug_output.txt) I found that this crash doesn't happend everytime I tried to recreat the crash

Omar Emara commented

2022-10-29 10:11:31 +02:00

As far as I can see, the issue seems to be happening in the Nvidia driver. Did you try updating that as I mentioned before?

wissam commented

2022-10-29 13:50:06 +02:00

I will update it today

wissam commented

2022-11-02 01:35:38 +01:00

I updated my gpu driver to version 522.30 , and tryed to recreat the crash , I opened the scene start rendering with eevee , let the laptop go to sleep while it is rendering , then when I weak it up it was crashed
blender_system_info.txt

test1.crash.txt

blender_debug_output.txt

test1.blend

I updated my gpu driver to version 522.30 , and tryed to recreat the crash , I opened the scene start rendering with eevee , let the laptop go to sleep while it is rendering , then when I weak it up it was crashed [blender_system_info.txt](https://archive.blender.org/developer/F13836839/blender_system_info.txt) [test1.crash.txt](https://archive.blender.org/developer/F13836841/test1.crash.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F13836842/blender_debug_output.txt) [test1.blend](https://archive.blender.org/developer/F13836845/test1.blend)

Omar Emara commented

2022-11-02 12:28:34 +01:00

Changed status from 'Needs User Info' to: 'Needs Triage'

Pratik Borhade commented

2022-11-03 06:52:33 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-11-03 06:52:33 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2022-11-03 06:52:33 +01:00

I changed sleep timeout to quickly check this report. For me, crash did not happen after waking up the laptop from sleep.
What I did is: open test1.blend -> Start render animation in EEVEE engine -> leave the laptop on battery power for rendering (eventually goes to sleep)
Am I following correctly?

By "gone to sleep" do you mean that it hibernated or that the display turned off?

As Omar asked, is your display turned off or system itself goes to sleep?

Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: AMD Radeon(TM) Graphics ATI Technologies Inc. 4.5.14802 Core Profile Context 21.40.26 30.0.14026.1```

I changed sleep timeout to quickly check this report. For me, crash did not happen after waking up the laptop from sleep. What I did is: open test1.blend -> Start render animation in EEVEE engine -> leave the laptop on battery power for rendering (eventually goes to sleep) Am I following correctly? > By "gone to sleep" do you mean that it hibernated or that the display turned off? As Omar asked, is your display turned off or system itself goes to sleep? - - - ```System Information Operating system: Windows-10-10.0.22000-SP0 64 Bits Graphics card: AMD Radeon(TM) Graphics ATI Technologies Inc. 4.5.14802 Core Profile Context 21.40.26 30.0.14026.1```

wissam commented

2022-11-04 03:43:51 +01:00

the system itself goes to sleep , it happened tow times befor as I forgot to extend syestem delay to go to sleep , but when I was recreating the crash I was pressing the power botton to force it going to sleep

Pratik Borhade commented

2022-11-04 05:50:59 +01:00

Changed status from 'Needs User Info' to: 'Confirmed'

Pratik Borhade commented

2022-11-04 05:50:59 +01:00

but when I was recreating the crash I was pressing the power botton to force it going to sleep

Thanks, can confirm the crash when I force laptop to sleep.

blender.exe         :0x00007FF6EF423820  bli_windows_system_backtrace_stack_thread
blender.exe         :0x00007FF6EF422AA0  BLI_system_backtrace
blender.exe         :0x00007FF6E8B2C160  sig_handle_crash
blender.exe         :0x00007FF6E8B2C3C0  windows_exception_handler
KERNELBASE.dll      :0x00007FF9DFD65AD0  UnhandledExceptionFilter
ntdll.dll           :0x00007FF9E266A8C0  memset
ntdll.dll           :0x00007FF9E2653AA0  _C_specific_handler
ntdll.dll           :0x00007FF9E26689F0  _chkstk
ntdll.dll           :0x00007FF9E25F52F0  RtlRestoreContext
ntdll.dll           :0x00007FF9E2667B00  KiUserExceptionDispatcher

If I switched to AMD iGPU then crash doesn't happen but I caught some rendering error with it.

Operating system: Windows-10-10.0.22000-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.78
Graphics card: AMD Radeon(TM) Graphics ATI Technologies Inc. 4.5.14802 Core Profile Context 21.40.26 30.0.14026.1

> but when I was recreating the crash I was pressing the power botton to force it going to sleep Thanks, can confirm the crash when I force laptop to sleep. ```Stack trace: blender.exe :0x00007FF6EF423820 bli_windows_system_backtrace_stack_thread blender.exe :0x00007FF6EF422AA0 BLI_system_backtrace blender.exe :0x00007FF6E8B2C160 sig_handle_crash blender.exe :0x00007FF6E8B2C3C0 windows_exception_handler KERNELBASE.dll :0x00007FF9DFD65AD0 UnhandledExceptionFilter ntdll.dll :0x00007FF9E266A8C0 memset ntdll.dll :0x00007FF9E2653AA0 _C_specific_handler ntdll.dll :0x00007FF9E26689F0 _chkstk ntdll.dll :0x00007FF9E25F52F0 RtlRestoreContext ntdll.dll :0x00007FF9E2667B00 KiUserExceptionDispatcher ``` - - - If I switched to AMD iGPU then crash doesn't happen but I caught some rendering error with it. ![image.png](https://archive.blender.org/developer/F13853818/image.png) - - - ```**System Information** Operating system: Windows-10-10.0.22000-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 512.78 Graphics card: AMD Radeon(TM) Graphics ATI Technologies Inc. 4.5.14802 Core Profile Context 21.40.26 30.0.14026.1 ```

Pratik Borhade changed title from ~~blender crash when I weak up my laptop , I lost my unsaved file~~ to Crash on forcing laptop to sleep when rendering animation

2022-11-04 05:53:39 +01:00

Philipp Oeser removed the

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Crash on forcing laptop to sleep when rendering animation #102123