EXCEPTION_ACCESS_VIOLATION Error #103951

New Issue

Ruru · 2023-01-17T23:08:51+01:00

Ruru commented

2023-01-17 23:08:51 +01:00

System Information
Operating system: Windows 11, version 22H2
CPU: i7-13700K
Graphics card: RX 6600 XT
Recent System Change: New Motherboard and CPU, upgraded from i7-8700K.
No OS reinstall after upgrade.

Blender Version
Broken: All blender versions including 3.4.1
Worked: Nothing worked

Short description of error
Blender would not start after attempts to lunch the program, and no UI was shown before crush.

Blender 3.4.1, Commit date: 2022-12-19 17:00, Hash 55485cb379f7

backtrace
Exception Record:

ExceptionCode         : EXCEPTION_ACCESS_VIOLATION
Exception Address     : 0x00007FFC01FD2CAC
Exception Module      : atio6axx.dll
Exception Flags       : 0x00000000
Exception Parameters  : 0x2
	Parameters[0] : 0x0000000000000000
	Parameters[1] : 0x0000000000000118

I have spent hours trying all the solutions I can find including updating the graphic drive, and disabling iGPU.
Disable iGPU, and blender display the following message: A graphics card and driver with support for OpenGL 3.3 or higher is required.
I have tried to set the motherboard to use the PEG option by default, but I still received the same message.

Exact steps for others to reproduce the error
I have no idea how to produce this error as I only have a single windows machine, which is this one.
Based on the default startup or an attached .blend file (as simple as possible).

**System Information** Operating system: Windows 11, version 22H2 CPU: i7-13700K Graphics card: RX 6600 XT Recent System Change: New Motherboard and CPU, upgraded from i7-8700K. No OS reinstall after upgrade. **Blender Version** Broken: All blender versions including 3.4.1 Worked: Nothing worked **Short description of error** Blender would not start after attempts to lunch the program, and no UI was shown before crush. ``` Blender 3.4.1, Commit date: 2022-12-19 17:00, Hash 55485cb379f7 backtrace Exception Record: ExceptionCode : EXCEPTION_ACCESS_VIOLATION Exception Address : 0x00007FFC01FD2CAC Exception Module : atio6axx.dll Exception Flags : 0x00000000 Exception Parameters : 0x2 Parameters[0] : 0x0000000000000000 Parameters[1] : 0x0000000000000118 ``` I have spent hours trying all the solutions I can find including updating the graphic drive, and disabling iGPU. Disable iGPU, and blender display the following message: A graphics card and driver with support for OpenGL 3.3 or higher is required. I have tried to set the motherboard to use the PEG option by default, but I still received the same message. **Exact steps for others to reproduce the error** I have no idea how to produce this error as I only have a single windows machine, which is this one. Based on the default startup or an attached .blend file (as simple as possible).

Ruru commented

2023-01-17 23:08:51 +01:00

Added subscriber: @Ruru-Nishizumi

Pratik Borhade commented

2023-01-18 04:54:26 +01:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2023-01-18 04:54:26 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Pratik Borhade commented

2023-01-18 04:54:26 +01:00

Hi thanks for the report. Do you get the crash on startup?
Please share crash logs:

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the
error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them
to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Hi thanks for the report. Do you get the crash on startup? Please share crash logs: > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the > error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them > to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your > username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Pratik Borhade commented

2023-01-26 05:51:46 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2023-01-26 05:51:46 +01:00

Pratik Borhade commented

2023-01-26 05:51:46 +01:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

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EXCEPTION_ACCESS_VIOLATION Error #103951