Windows crashes when draging properities panel to open it #45156

New Issue

Michael P. · 2015-06-23T08:50:45+02:00

Michael P. commented

2015-06-23 08:50:45 +02:00

System Information
Windows 64bit, 4096 MB
GeForce GTX 760/PCIe/SSE2, 4.5.0 NVIDIA 352.86

Blender Version
Broken: 2.75 (sub 0), branch b'master', commit date b'2015-06-19' b'14:59', hash b'c85a58a', b''

Short description of error
Windows crashes when draging properities panel to open it

Exact steps for others to reproduce the error
Based on a (as simple as possible) attached .blend file with minimum amount of steps

open .blend file
click on the properities panel edge and drag it to open it (see attached image)
the Windows OS crashes and I have to reboot
I can reproduce the crash on my system

windows-7-64bit-crash.blend

**System Information** Windows 64bit, 4096 MB GeForce GTX 760/PCIe/SSE2, 4.5.0 NVIDIA 352.86 **Blender Version** Broken: 2.75 (sub 0), branch b'master', commit date b'2015-06-19' b'14:59', hash b'c85a58a', b'' **Short description of error** Windows crashes when draging properities panel to open it **Exact steps for others to reproduce the error** Based on a (as simple as possible) attached .blend file with minimum amount of steps - open .blend file - click on the properities panel edge and drag it to open it (see attached image) - the Windows OS crashes and I have to reboot - I can reproduce the crash on my system ![windows-7-64bit-crash.jpg](https://archive.blender.org/developer/F196846/windows-7-64bit-crash.jpg) [windows-7-64bit-crash.blend](https://archive.blender.org/developer/F196848/windows-7-64bit-crash.blend)

Michael P. commented

2015-06-23 08:50:45 +02:00

Changed status to: 'Open'

Michael P. commented

2015-06-23 08:50:45 +02:00

Added subscriber: @MichaelParucha

blender-admin commented

2015-06-23 08:50:45 +02:00

#45226 was marked as duplicate of this issue

Michael P. commented

2015-06-23 09:04:06 +02:00

I can reproduce the crash with Blender 2.75 rc1 too
Blender 2.74 works fine
I can reproduce the crash with my start-up file
A better image of the region to drag. The fist one was to misleading.

- I can reproduce the crash with Blender 2.75 rc1 too - Blender 2.74 works fine - I can reproduce the crash with my start-up file - A better image of the region to drag. The fist one was to misleading. ![windows-7-64bit-crash-2.jpg](https://archive.blender.org/developer/F196861/windows-7-64bit-crash-2.jpg)

Thomas Beck commented

2015-06-23 15:21:17 +02:00

Added subscriber: @plasmasolutions

Thomas Beck commented

2015-06-23 15:21:17 +02:00

I can confirm it on win7 64 bit rc1, didn't try it on rc2 tough - it completely froze my machine here (had some important docs open, hrmpf ;))

Michael, could you try it on rc2 too to make sure it has not been fixed already?

I can confirm it on win7 64 bit rc1, didn't try it on rc2 tough - it completely froze my machine here (had some important docs open, hrmpf ;)) Michael, could you try it on rc2 too to make sure it has not been fixed already?

Aaron Carlisle commented

2015-06-23 15:34:43 +02:00

Added subscriber: @Blendify

Aaron Carlisle commented

2015-06-23 15:34:43 +02:00

please try rc2 no crash here windows 64-bit intel hd 4600

Michael P. commented

2015-06-23 15:54:03 +02:00

@plasmasolutions. The first test was rc2, later I tried rc1. I have win7 64bit.

Julian Eisel commented

2015-06-23 18:28:46 +02:00

Added subscriber: @JulianEisel

Julian Eisel commented

2015-06-23 18:28:46 +02:00

We had a similar report where clicking the '+' icon caused a crash on Win (can't find atm) but it printed a "divide by 0" error to the console. @plasmasolutions, since you know how to handle a console, mind checking? ;) (maybe also use --debug-all)

We had a similar report where clicking the '+' icon caused a crash on Win (can't find atm) but it printed a "divide by 0" error to the console. @plasmasolutions, since you know how to handle a console, mind checking? ;) (maybe also use `--debug-all`)

Michael P. commented

2015-06-25 19:33:33 +02:00

I tried to record the debug proces as followed

c:\blender\blender --debug-all > c:\debug-console-output.txt

And in the attached file is all I got until reboot. And it's not much, but maybe it helps somehow.
blender-2.75rc2-crash-debug-all.txt

I tried to record the debug proces as followed ``` c:\blender\blender --debug-all > c:\debug-console-output.txt ``` And in the attached file is all I got until reboot. And it's not much, but maybe it helps somehow. [blender-2.75rc2-crash-debug-all.txt](https://archive.blender.org/developer/F197360/blender-2.75rc2-crash-debug-all.txt)

Julian Eisel commented

2015-06-27 13:43:02 +02:00

Changing back to "Normal" prio.

Note: No dev was able to recreate yet (although @plasmasolutions was - maybe we should force him to look into it? ;) ).

Changing back to "Normal" prio. Note: No dev was able to recreate yet (although @plasmasolutions was - maybe we should force him to look into it? ;) ).

Thomas Beck commented

2015-06-27 14:44:30 +02:00

Hi Severin,

am in IRC in a minute - we'll talk there. And I'll boot up my windows machine right now,...let's investigate!

Hi Severin, am in IRC in a minute - we'll talk there. And I'll boot up my windows machine right now,...let's investigate!

Thomas Beck commented

2015-06-27 15:32:12 +02:00

I couldn't reproduce it here..there is a chance that it's depending on the second monitor I've normally attached. Will check on Monday again.

Michael P. commented

2015-06-28 12:25:04 +02:00

I did some more testing:
CRASH:

I deleted the startup.blend file from the 2.75 preferences folder, opend Blender 2.75 r2 and draged the plus icon (like in the second screenshot) -> crash
I opend Blender 2.75 r2, did no changes, and saved a fresh startup.blend, then draged the plus icon -> crash

I opend the created startup.blend file in Blender 2.74, draged the icon -> crash

NO CRASH

I opend Blender 2.75 r2, pressed the N button to open the properites, then dragged to close and again dragged the plus icon to open it -> no crash
I opend Blender 2.75 r2, splited the 3d view into two 3d views, dragged both plus icons to open the properities panel -> no crash

I tested all other editors, which have a properities panel -> no crash

Here is the created startup.blend file that even crashes my Windows 7 64bit OS with Blender 2.74:
startup.blend

I also updated the Nvidia drivers to the latest Version prior to testing.

I did some more testing: CRASH: - I deleted the startup.blend file from the 2.75 preferences folder, opend Blender 2.75 r2 and draged the plus icon (like in the second screenshot) -> crash - I opend Blender 2.75 r2, did no changes, and saved a fresh startup.blend, then draged the plus icon -> crash # I opend the created startup.blend file in Blender 2.74, draged the icon -> crash NO CRASH - I opend Blender 2.75 r2, pressed the N button to open the properites, then dragged to close and again dragged the plus icon to open it -> no crash - I opend Blender 2.75 r2, splited the 3d view into two 3d views, dragged both plus icons to open the properities panel -> no crash # I tested all other editors, which have a properities panel -> no crash Here is the created startup.blend file that even crashes my Windows 7 64bit OS with Blender 2.74: [startup.blend](https://archive.blender.org/developer/F198091/startup.blend) I also updated the Nvidia drivers to the latest Version prior to testing.

Michael P. commented

2015-06-28 12:34:51 +02:00

I forgot to mention if I do 1. or 2. from NO CRASH block, then save a startup.blend file and then open Blender 2.75 rc2 and drag the plus icon -> no crash

Julian Eisel commented

2015-06-28 14:00:16 +02:00

Added subscribers: @MartijnBerger, @ThomasDinges

Julian Eisel commented

2015-06-28 14:00:16 +02:00

Still can't recreate, neither on Linux nor on my windows machine (using RC2).

It really looks like there is an issue with initializing the Properties Region, investigated a bit but hard to nail down without being able to recreate.

At this point it's crucial to find someone who is able to recreate with a development build. Otherwise I'm afraid we have to move it to BF-Unconfirmed. This seems like a Windows issue, so @MartijnBerger, @ThomasDinges, could you give it a try?

Still can't recreate, neither on Linux nor on my windows machine (using RC2). It really looks like there is an issue with initializing the Properties Region, investigated a bit but hard to nail down without being able to recreate. At this point it's crucial to find someone who is able to recreate with a development build. Otherwise I'm afraid we have to move it to BF-Unconfirmed. This seems like a Windows issue, so @MartijnBerger, @ThomasDinges, could you give it a try?

Julian Eisel commented

2015-06-28 20:00:47 +02:00

Added subscriber: @yhoyhoj