Broken user preference button. #47505

Closed
opened 2016-02-20 16:28:01 +01:00 by Kayle · 8 comments

System Information
Windows 7/Toshiba
Intel pentium

Blender Version
Broken: 2.76b
Worked: (optional)

Short description of error
Every time I click user preference blender closes. I need to go to the user preference menu but I can't...
Exact steps for others to reproduce the error
Based on a (as simple as possible) attached .blend file with minimum amount of steps
If you open blender and click "file" then "user preferences" it'll close blender without saying anything.

**System Information** Windows 7/Toshiba Intel pentium **Blender Version** Broken: 2.76b Worked: (optional) **Short description of error** Every time I click user preference blender closes. I need to go to the user preference menu but I can't... **Exact steps for others to reproduce the error** Based on a (as simple as possible) attached .blend file with minimum amount of steps If you open blender and click "file" then "user preferences" it'll close blender without saying anything.
Author

Changed status to: 'Open'

Changed status to: 'Open'
Kayle self-assigned this 2016-02-20 16:28:01 +01:00
Author

Added subscriber: @kayle1004

Added subscriber: @kayle1004

Added subscriber: @mont29

Added subscriber: @mont29

Changed status from 'Open' to: 'Archived'

Changed status from 'Open' to: 'Archived'

This is a known Intel driver bug (2.77 should warn about it instead of crashing, please try the latest build from our buildbot).

You can either:

  • Ensure both your OS and drivers are fully up-to-date.
  • Try to tweak OGL settings in UserPreferences, System tab.
  • Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
  • Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

If all this fails, you'll just have to open userpreferences in current window (changing e.g. the type of the main 3DView to UserPreferences), we cannot do more for broken drivers…

This is a known Intel driver bug (2.77 should warn about it instead of crashing, please try the latest build from [our buildbot](https://builder.blender.org/download)). You can either: * Ensure both your OS and drivers are fully up-to-date. * Try to tweak OGL settings in UserPreferences, System tab. * Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.). * Try to place [this dll](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not). If all this fails, you'll just have to open userpreferences in current window (changing e.g. the type of the main 3DView to UserPreferences), we cannot do more for broken drivers…

This issue was referenced by e02d0de36e

This issue was referenced by e02d0de36e89cf2419dbbf36afd36d8d25b94c55

Changed status from 'Archived' to: 'Resolved'

Changed status from 'Archived' to: 'Resolved'

This issue was referenced by blender/cycles@0bc3a92490

This issue was referenced by blender/cycles@0bc3a924900bbfdd5b120983e718a8d10a49c4a0
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Reference: blender/blender#47505
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