Startup Bug #54517

New Issue

Corey · 2018-04-04T09:21:48+02:00

Corey commented

2018-04-04 09:21:48 +02:00

System Information
Windows 10 Home Version 1709
EVGA Geforce GTX 1070 Ti

Blender Version
Broken: 2.79b (Latest available version on website)

Short description of error
Blender will not start for me. I have all of the latest available graphics drivers, I double and triple-checked and reinstalled. A CMD window pops up and I can see something about it finding the Python folder (2.79) in Blender's proper directory. That is the last message that is displayed on that CMD splash window before it closes out. Blender never actually starts. I've tried reinstalling Blender as well... any Ideas?

**System Information** Windows 10 Home Version 1709 EVGA Geforce GTX 1070 Ti **Blender Version** Broken: 2.79b (Latest available version on website) **Short description of error** Blender will not start for me. I have all of the latest available graphics drivers, I double and triple-checked and reinstalled. A CMD window pops up and I can see something about it finding the Python folder (2.79) in Blender's proper directory. That is the last message that is displayed on that CMD splash window before it closes out. Blender never actually starts. I've tried reinstalling Blender as well... any Ideas?

Corey commented

2018-04-04 09:21:48 +02:00

Added subscriber: @blankski

Philipp Oeser commented

2018-04-04 10:54:57 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2018-04-04 10:54:57 +02:00

Couple of things we could try

Launch Blender from the command line with -d option and attach as text file here any error printed out in the console (do not paste it directly in comment).
Try to disable any running antivirus.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to run Blender through Software OpenGL, this will be much slower however, if everything works then it means that the bug is spefic for your GPU/Driver and you should report the bug to your GPU vendor instead.

 (On MS-Windows: Download [[ http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll | this dll ]] and copying it so its located in the same directory as 'blender.exe' and run Blender normally.)

marking as incomplete until we've tried these things...

Couple of things we could try - Launch Blender from the command line with -d option and attach as text file here any error printed out in the console (do not paste it directly in comment). - Try to disable any running antivirus. - Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not). - Try to run Blender through Software OpenGL, this will be much slower however, if everything works then it means that the bug is spefic for your GPU/Driver and you should report the bug to your GPU vendor instead. ``` (On MS-Windows: Download [[ http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll | this dll ]] and copying it so its located in the same directory as 'blender.exe' and run Blender normally.) ``` marking as incomplete until we've tried these things...

Philipp Oeser commented

2018-04-11 15:58:54 +02:00

Changed status from 'Open' to: 'Archived'

Philipp Oeser closed this issue

2018-04-11 15:58:54 +02:00

Philipp Oeser self-assigned this 2018-04-11 15:58:54 +02:00

Philipp Oeser commented

2018-04-11 15:58:54 +02:00

Since last asking for information it has been 7 or more days, due to the policy of our bug tracker we will have to archive the report until the requested information is given.

Corey commented

2018-04-19 06:12:53 +02:00

Hey Philipp, sorry for the long reply- Finals are approaching. I didn't get an error running from the command line with -d, it just didn't boot as usual. I've disabled Kapersky entirely. I tried booting from factory settings to no avail. I also have tried running through OpenGL with no luck, it is the same outcome. I do know that it worked prior to installing my 1070 ti on my integrated graphics- of course it ran terribly. I disabled my graphics card and made sure my integrated graphics drivers were up to date. Any other ideas?