SHADING ERRO #86350

New Issue

Daniel Santana Felix · 2021-03-07T00:17:58+01:00

2021-03-07 00:17:58 +01:00

System Information
Operating system: Windows-10-10.0.16299-SP0 64 Bits
Graphics card: Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4358

Blender Version
Broken: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: 02948a2cab
Worked: (newest version of Blender that worked as expected)

Short description of error
[The shading visualization window is all black and when you try to use the metallic material there is no effect, the object only darkens until it disappears along with the black background. ]

[ you go to the shading mode. And I did not use any kind of file.]

system-info.txt

**System Information** Operating system: Windows-10-10.0.16299-SP0 64 Bits Graphics card: Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4358 **Blender Version** Broken: version: 2.92.0, branch: master, commit date: 2021-02-24 16:25, hash: `02948a2cab` Worked: (newest version of Blender that worked as expected) **Short description of error** [The shading visualization window is all black and when you try to use the metallic material there is no effect, the object only darkens until it disappears along with the black background. ] [ you go to the shading mode. And I did not use any kind of file.] [system-info.txt](https://archive.blender.org/developer/F9874947/system-info.txt)

Daniel Santana Felix commented

2021-03-07 00:17:58 +01:00

Added subscriber: @Nedd.S

Falk David commented

2021-03-08 13:32:25 +01:00

Added subscriber: @filedescriptor

Falk David commented

2021-03-08 13:32:25 +01:00

Changed status from 'Needs Triage' to: 'Resolved'

Falk David closed this issue

2021-03-08 13:32:25 +01:00

Falk David self-assigned this 2021-03-08 13:32:25 +01:00

Falk David commented

2021-03-08 13:32:25 +01:00

Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4358

Could you give more information about the GPU model. There are many Intel GPU's in the Intel HD graphics series . The year, codename, or generation would be helpful.

> Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4358 Could you give more information about the GPU model. There are many Intel GPU's in the [Intel HD graphics series ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units). The year, codename, or generation would be helpful.

Daniel Santana Felix commented

2021-03-09 01:20:43 +01:00

Version: 10.18.10.4358
Driver Date: 12/21/2015

Version: 10.18.10.4358 Driver Date: 12/21/2015

Falk David commented

2021-03-09 10:03:22 +01:00

Changed status from 'Resolved' to: 'Needs User Info'

Falk David reopened this issue

2021-03-09 10:03:22 +01:00

Falk David commented

2021-03-09 10:03:22 +01:00

This comment was removed by @filedescriptor

*This comment was removed by @filedescriptor*

Falk David commented

2021-03-09 13:25:27 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Falk David closed this issue

2021-03-09 13:25:27 +01:00

Falk David commented

2021-03-09 13:25:27 +01:00

From your system-info the processor is an Intel Celeron N2808. This processor has an integrated graphics chip from the Valleyview (Bay Trail) series which predates Haswell. Haswell is the minimum requirement for running Blender 2.9x.

Supported Graphics Cards

NVIDIA: GeForce 400 and newer, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro GPUs)

AMD: GCN 1st gen and newer (list of all AMD GPUs )

Intel: Haswell and newer (list of all Intel GPUs )

macOS: version 10.13 or newer with supported hardware

Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. You may have to use a previous release of Blender with lower requirements.

From your `system-info` the processor is an `Intel Celeron N2808`. This processor has an integrated graphics chip from the `Valleyview (Bay Trail)` series which predates `Haswell`. `Haswell` is the [minimum requirement ](https://www.blender.org/download/requirements/) for running Blender 2.9x. > **Supported Graphics Cards** > - **NVIDIA**: **GeForce 400 and newer**, Quadro Tesla GPU architecture and newer, including RTX-based cards, with NVIDIA drivers (list of all [GeForce ]] and [[ https:*en.wikipedia.org/wiki/Nvidia_Quadro#Quadro_FX_(with_CUDA_and_OpenCL,_but_no_Vulkan) | Quadro ](https:*en.wikipedia.org/wiki/GeForce#GeForce_400_series_and_500_series) GPUs) > - **AMD**: GCN 1st gen and newer ([list of all AMD GPUs ](https://en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units)) > - **Intel**: Haswell and newer ([list of all Intel GPUs ](https://en.wikipedia.org/wiki/List_of_Intel_graphics_processing_units)) > - **macOS**: version 10.13 or newer with supported hardware Unfortunately, this means that your GPU is below the minimum requirements and we don't provide support for it. Graphics glitches and even crashes due to unpatched bugs in the graphics driver can occur on unsupported hardware. You may have to use a [previous release of Blender ](https://download.blender.org/release/) with lower requirements.

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SHADING ERRO #86350