Automatic Save crashing blender when any UI action is performed at the same time #86378

Closed
opened 2021-03-08 07:19:15 +01:00 by Adrian Smith · 14 comments

System Information
Operating system: Windows 10
Graphics card: AMD Ryzen 7 4800H/NVidia GTX 1060Ti/ASUS TUF Gaming 15 laptop

Blender Version
Broken: (example: 2.80, edbf15d3c0, master, 2018-11-28, as found on the splash screen) 2.92.0
Worked: (newest version of Blender that worked as expected) 2.91.0?

When using blender 2.92.0, I have been getting crashes. It appears to be when an Automatic Save is happening and I click anywhere in the UI.

Exact steps for others to reproduce the error
This is a little difficult, I know not a good answer. It has to do with the timing of when an Automatic Save happens and at the same time a click in the UI. At first, I thought it was about changing from wireframe to solid to renedered view. I them was working in solid view and reposition the cursor and got a crash. I will attach the crash report for this one as it helped me narrow down that it was tied to the automatic save as the time stamp on the crash report and the automatic save file are the same.

Based on the default startup or an attached .blend file (as simple as possible).
It is based on default setup. No simple blend file. This is happening in all blend files that I am working on. The larger the more likely it is to happen.
The automatic save time is set to 1 minute.
BuffetCarInterior.crash.txt

**System Information** Operating system: Windows 10 Graphics card: AMD Ryzen 7 4800H/NVidia GTX 1060Ti/ASUS TUF Gaming 15 laptop **Blender Version** Broken: (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen) 2.92.0 Worked: (newest version of Blender that worked as expected) 2.91.0? When using blender 2.92.0, I have been getting crashes. It appears to be when an Automatic Save is happening and I click anywhere in the UI. **Exact steps for others to reproduce the error** This is a little difficult, I know not a good answer. It has to do with the timing of when an Automatic Save happens and at the same time a click in the UI. At first, I thought it was about changing from wireframe to solid to renedered view. I them was working in solid view and reposition the cursor and got a crash. I will attach the crash report for this one as it helped me narrow down that it was tied to the automatic save as the time stamp on the crash report and the automatic save file are the same. Based on the default startup or an attached .blend file (as simple as possible). It is based on default setup. No simple blend file. This is happening in all blend files that I am working on. The larger the more likely it is to happen. The automatic save time is set to 1 minute. [BuffetCarInterior.crash.txt](https://archive.blender.org/developer/F9878741/BuffetCarInterior.crash.txt)
Author

Added subscriber: @Phred42

Added subscriber: @Phred42
Member

Added subscribers: @PratikPB2123, @filedescriptor

Added subscribers: @PratikPB2123, @filedescriptor
Member

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Member

@PratikPB2123 wasn't able to reproduce this on windows.

@Phred42 Could you try turning autosave off and then reproduce the issue? I would like to narrow this down further.

@PratikPB2123 wasn't able to reproduce this on windows. @Phred42 Could you try turning autosave off and then reproduce the issue? I would like to narrow this down further.
Author

I have two reports for you:
1 - I changed the autosave down to 5 minutes and it occurs much less. I think once now since I reported it.
2 - I have turned autosave off and will test further. If it occurs I will report.

It is a difficult one to reproduce. I don't know if size is a factor on this. I have added a screen shot of the blender file. It has a lot of linked files (at least for me). I wish I had more concrete steps to reproduce. It is frustrating to not have enough to work from. This one looks timing related but I am not sure.

BugReportScreenShot.jpg

I have two reports for you: 1 - I changed the autosave down to 5 minutes and it occurs much less. I think once now since I reported it. 2 - I have turned autosave off and will test further. If it occurs I will report. It is a difficult one to reproduce. I don't know if size is a factor on this. I have added a screen shot of the blender file. It has a lot of linked files (at least for me). I wish I had more concrete steps to reproduce. It is frustrating to not have enough to work from. This one looks timing related but I am not sure. ![BugReportScreenShot.jpg](https://archive.blender.org/developer/F9897658/BugReportScreenShot.jpg)
Member

The problem is that if it is happening in a complex file, the root cause might be something else entirely. If we cannot reproduce this with the autosave in a small file, then it likely isn't the problem.

The problem is that if it is happening in a complex file, the root cause might be something else entirely. If we cannot reproduce this with the autosave in a small file, then it likely isn't the problem.
Member

Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'

Added subscriber: @krooooglov

Added subscriber: @krooooglov
Yuri self-assigned this 2021-04-20 19:16:01 +02:00

I have same issue. I sculpt some and on taping the screen blender crashed and no auto-save file were made so I lost big part of progress. Or it might be that file auto-save file was made but it do not include 30 min sculpt progress ((( Kurilenko_11908_autosave.blend Kurilenko.crash.txt
I have same tuf gaming laptop with 4800h and 1650ti gpu

I have same issue. I sculpt some and on taping the screen blender crashed and no auto-save file were made so I lost big part of progress. Or it might be that file auto-save file was made but it do not include 30 min sculpt progress ((( [Kurilenko_11908_autosave.blend](https://archive.blender.org/developer/F10030150/Kurilenko_11908_autosave.blend) [Kurilenko.crash.txt](https://archive.blender.org/developer/F10030149/Kurilenko.crash.txt) I have same tuf gaming laptop with 4800h and 1650ti gpu
Yuri was unassigned by Falk David 2021-04-20 20:14:20 +02:00
Member

@krooooglov I assume that you claimed the task accidentally since we don't even know what the bug is at the moment.

@krooooglov I assume that you claimed the task accidentally since we don't even know what the bug is at the moment.

In #86378#1149605, @filedescriptor wrote:
@krooooglov I assume that you claimed the task accidentally since we don't even know what the bug is at the moment.

The bug is that blender crushes while auto-save

> In #86378#1149605, @filedescriptor wrote: > @krooooglov I assume that you claimed the task accidentally since we don't even know what the bug is at the moment. The bug is that blender crushes while auto-save

Added subscriber: @mano-wii

Added subscriber: @mano-wii

The crash happens in DrvPresentBuffers which reminds me of #85977 (NVidia: Random crashes in 'DrvPresentBuffers').
Since in this report we also do not have consistent steps on how to reproduce the bug, I will merge the reports.


(The AMD Ryzen 7 4800H must not be related to the crash).

The crash happens in `DrvPresentBuffers` which reminds me of #85977 (NVidia: Random crashes in 'DrvPresentBuffers'). Since in this report we also do not have consistent steps on how to reproduce the bug, I will merge the reports. --- (The `AMD Ryzen 7 4800H` must not be related to the crash).

Closed as duplicate of #85977

Closed as duplicate of #85977
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Reference: blender/blender#86378
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