Blender 2.93 LTS Setup Wizard cancels installation with error codes 2503, 2502 #88796
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Reference: blender/blender#88796
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System Information
Operating system: Windows 10 Professional 64-bit
Graphics card: NVIDIA GeForce GTX 1060 6Gb
Blender Version
Broken: 2.93 LTS master, 2021-06-02 (no splash screen available) resp. installer file blender-2.93.0-windows-x64.msi
Worked: all previous versions
The installer isn't working properly. The installation is "Copying new files" and the progression bar is almost at the end, and a message pops up: "The installer has encountered an unexpected error. This may indicate a problem with this package. The error code is 2503."
After clicking OK, the same message comes up with a different error code:
"The installer has encountered an unexpected error. This may indicate a problem with this package. The error code is 2502."
Closing this message, the installer exists the installation with the message:
"blender Setup Wizard ended prematurely
blender Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard."
Exact steps for others to reproduce the error
Run the Windows installer, released on June 2nd, 2021.
blender-2.93.0.md5
blender-2.93.0.sha256
Added subscriber: @GordonBrinkmann
Added subscriber: @Calra
Can't reproduce while installing the 2.93 LTS https://www.blender.org/download/ on Windows 10.
This seems high priority though
Tried it at home with my Win 10 / GTX 1660 computer, couldn't reproduce it here either. But that moment when the installation starts and there is briefly shown some exe-filename consisting of random numbers (can't really see it that quick), it is always something beginning with 3 on the pc where it's not working, and on this where it worked the name begins with 6. Has that something to do with 32/64 bit (couldn't see the second digit)? But I downloaded a file saying "x64" in both cases and they are both 64 bit machines.
Added subscriber: @ankitm
Download could be corrupted. Please try with a fresh download of the installer.
Changed status from 'Needs Triage' to: 'Needs User Info'
Sorry, was on vacation. Tried today with a fresh download, the error persists.
Changed status from 'Needs User Info' to: 'Needs Triage'
I try installing it from time to time, but nothing changes.
Added subscriber: @LazyDodo
Things to try:
msiexec /i "c:\wherever_your_download_folder_lives\blender-2.93.0-windows-x64.msi" /L*V "c:\wherever_your_download_folder_lives\blender_msi_install.log"and attach the resulting log to this ticket.zipversion, that should get you going in the mean time.Changed status from 'Needs Triage' to: 'Needs User Info'
Actually I just went to the Blender site to find 2.93.1 is officially released, downloaded it, tried to install - same error. Checked the signature and it was OK. Then I tried it from the command prompt and it worked. Do you need the install log anyway when it was successfully installed?
Changed status from 'Needs User Info' to: 'Resolved'
Logs of things working aren't super exciting to look at , but thanks for the offer :)