blender 2.91.2 Frozen window but still running #88880

New Issue

Isimbabi Jibril · 2021-06-06T10:49:47+02:00

Isimbabi Jibril commented

2021-06-06 10:49:47 +02:00

System Information
Device name Orange-Uncle
Windows 10 20H2
Processor Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz
Installed RAM 4.00 GB (3.80 GB usable)
intel UHD Graphics
System type 64-bit operating system, x64-based processor Pen and touch Pen support

Blender Version
Broken: (example: 2.80, edbf15d3c0, master, 2018-11-28, as found on the splash screen)
Worked: (newest version of Blender that worked as expected)

Short description of error
Screen freezes continuously while blender continues running behind it.

Exact steps for others to reproduce the error
Just by doing some basic work. I have about 15000 verts and a few textures. Blender can work well on few days and on days like this while working the view freezes. I know it's running in the back because I can save and when I move the cursor around it changes from pointer to crosshair etc.

I've attached the blender crash and output files

blender_debug_output.txt

blender_system_info.txt

**System Information** Device name Orange-Uncle Windows 10 20H2 Processor Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz Installed RAM 4.00 GB (3.80 GB usable) intel UHD Graphics System type 64-bit operating system, x64-based processor Pen and touch Pen support **Blender Version** Broken: (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen) Worked: (newest version of Blender that worked as expected) **Short description of error** Screen freezes continuously while blender continues running behind it. **Exact steps for others to reproduce the error** Just by doing some basic work. I have about 15000 verts and a few textures. Blender can work well on few days and on days like this while working the view freezes. I know it's running in the back because I can save and when I move the cursor around it changes from pointer to crosshair etc. I've attached the blender crash and output files [blender_debug_output.txt](https://archive.blender.org/developer/F10159697/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F10159698/blender_system_info.txt)

Isimbabi Jibril commented

2021-06-06 10:49:47 +02:00

Added subscriber: @Jibril-Omukama-Isimbabi

Isimbabi Jibril changed title from ~~blender 2.91.2 error: EXCEPTION_ACCESS_VIOLATION~~ to blender 2.91.2 Frozen window but still running

2021-06-06 10:52:21 +02:00

Pratik Borhade commented

2021-06-06 11:18:30 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2021-06-06 11:18:30 +02:00

Broken: (example: 2.80, edbf15d3c0, master, 2018-11-28, as found on the splash screen)

Issue is still there for recent versions (2.92.0, 2.93.0, 3.0.0)?
please check again with recent builds (https://builder.blender.org/download/daily/).

>Broken: (example: 2.80, edbf15d3c044, master, 2018-11-28, as found on the splash screen) Issue is still there for recent versions (2.92.0, 2.93.0, 3.0.0)? please check again with recent builds (https://builder.blender.org/download/daily/).

Pratik Borhade commented

2021-06-06 19:56:25 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Isimbabi Jibril commented

2021-06-07 10:05:36 +02:00

Yes. I've just tried the 2.93.0 and the same thing has happened.

Pratik Borhade commented

2021-06-07 15:19:44 +02:00

Try to update your graphics driver (From system info I saw it is not updated)

Before that try with default settings (File -> Defaults -> Load Factory Settings). (It will disable the active add-ons)

Try to update your graphics driver (From system info I saw it is not updated) Before that try with default settings (`File -> Defaults -> Load Factory Settings`). (It will disable the active add-ons)

Isimbabi Jibril commented

2021-06-14 21:21:45 +02:00

Starting with default settings didn't work but updating the driver fixed it. I had already downloaded and re-downloaded the latest driver from the Lenovo site multiple times only to find out that the driver on the Lenovo website is versions behind. I downloaded the latest driver directly from Intel and blender is now usable. Thanks!

Pratik Borhade commented

2021-06-15 05:30:17 +02:00

Changed status from 'Needs User Info' to: 'Resolved'

Pratik Borhade closed this issue

2021-06-15 05:30:17 +02:00

Isimbabi Jibril was assigned by Pratik Borhade

2021-06-15 05:30:17 +02:00

Pratik Borhade commented

2021-06-15 05:30:17 +02:00

Closing the task then. Thanks again for the report :)

Sign in to join this conversation.

No Label

Download

What's New

Blender Studio

Manual

Developers Blog

Documentation

Benchmark

Blender Conference

Development Fund

One-time Donations

blender 2.91.2 Frozen window but still running #88880