Screen freeze during "draging" actions. #89191

Closed
opened 2021-06-16 09:46:24 +02:00 by Hubert Piątkowski · 28 comments

System Information
Operating system: Linux-5.8.0-55-generic-x86_64-with-glibc2.31 64 Bits
Graphics card: Mesa Intel(R) HD Graphics 530 (SKL GT2) Intel 4.6 (Core Profile) Mesa 20.2.6

Blender Version
Screen freeze during dragging actions. Freez mostly appear when scrub at action window or resize brush while sculpting etc.
Worked: (newest version of Blender that worked as expected)

Short description of error
Screen freez during draging actions. Freez mostly apear when scrub at action window or resize brush while sculpting etc.
To unfreeze i have to log out (ctrl alt delete), but it shout down all programs. All function seems to be working "under" the freezing screen(except blender). And cursor stay at same position, but have noisy smal moves.

Exact steps for others to reproduce the error
It heppen suddenly, but try actions with pressed mouse keys and dragging.
NPC_Punisher.blend
system-info.txt

**System Information** Operating system: Linux-5.8.0-55-generic-x86_64-with-glibc2.31 64 Bits Graphics card: Mesa Intel(R) HD Graphics 530 (SKL GT2) Intel 4.6 (Core Profile) Mesa 20.2.6 **Blender Version** Screen freeze during dragging actions. Freez mostly appear when scrub at action window or resize brush while sculpting etc. Worked: (newest version of Blender that worked as expected) **Short description of error** Screen freez during draging actions. Freez mostly apear when scrub at action window or resize brush while sculpting etc. To unfreeze i have to log out (ctrl alt delete), but it shout down all programs. All function seems to be working "under" the freezing screen(except blender). And cursor stay at same position, but have noisy smal moves. **Exact steps for others to reproduce the error** It heppen suddenly, but try actions with pressed mouse keys and dragging. [NPC_Punisher.blend](https://archive.blender.org/developer/F10174480/NPC_Punisher.blend) [system-info.txt](https://archive.blender.org/developer/F10174734/system-info.txt)

Added subscriber: @Bobo-3

Added subscriber: @Bobo-3
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Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
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Can not reproduce on 3.0.0 (4891da8ae2).

System Information:

Graphics card : AMD Radeon(TM) 535 ATI Technologies .```

Please mention broken blender version.
Can not reproduce on 3.0.0 (`4891da8ae2`). System Information: ```Operating system : Windows-10-10.0.18362-SP0 64 Bits Graphics card : AMD Radeon(TM) 535 ATI Technologies .``` Please mention broken blender version.
[system-info.txt](https://archive.blender.org/developer/F10174734/system-info.txt)
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
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@Bobo-3 , thanks for the information. So many add-ons are enabled which I can see in system-info.txt.

Please try again with factory settings (File -> Defaults -> Load Factory Settings) ?

@Bobo-3 , thanks for the information. So many add-ons are enabled which I can see in `system-info.txt`. Please try again with factory settings (`File -> Defaults -> Load Factory Settings`) ?

I can't test it in default. I work full time and it can slow my workflow. I disable half of addons( left mostly import-export) and problem did not desapear.system-info.txt

I can't test it in default. I work full time and it can slow my workflow. I disable half of addons( left mostly import-export) and problem did not desapear.[system-info.txt](https://archive.blender.org/developer/F10179728/system-info.txt)

Added subscriber: @Revuelto-2

Added subscriber: @Revuelto-2

Blender freezes when scrolling using middle mouse button. Releasing MMB while moving is more likely to crash it. It happens with 2.83 LT and 2.93 LT. Mostly using 2.93.
Have to use task manager to force quit blender.
Windows 10 on MS Surface Pro 7, quad core i7. 16GB ram.

Blender freezes when scrolling using middle mouse button. Releasing MMB while moving is more likely to crash it. It happens with 2.83 LT and 2.93 LT. Mostly using 2.93. Have to use task manager to force quit blender. Windows 10 on MS Surface Pro 7, quad core i7. 16GB ram.
Member

Some 3rd party add-ons are also enabled but could not blame them without much information.

So far I am not able to reproduce the issue.

Please check if your graphics driver is also up-to-date otherwise to update them, refer: https://docs.blender.org/manual/en/latest/troubleshooting/gpu/index.html#windows

Some 3rd party add-ons are also enabled but could not blame them without much information. So far I am not able to reproduce the issue. Please check if your graphics driver is also up-to-date otherwise to update them, refer: https://docs.blender.org/manual/en/latest/troubleshooting/gpu/index.html#windows

Graphic drivers was the first thing I checked, for both cards. I believe that Blender crash only or mostly when runs on integrated Intel HD Graphics 530.

Most of this third party add ons only runs python commands that are assigned to interface buttons.

Graphic drivers was the first thing I checked, for both cards. I believe that Blender crash only or mostly when runs on integrated Intel HD Graphics 530. Most of this third party add ons only runs python commands that are assigned to interface buttons.
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Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'
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Added subscriber: @lichtwerk

Added subscriber: @lichtwerk
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
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I think we really need to test this once with complete Factory Defaults.
(no need to worry about loosing defaults, all will be back to usual if you restart blender).

So please try with File → Defaults → Load Factory Settings to see if you still can reproduce this issue.

I think we really need to test this once with complete Factory Defaults. (no need to worry about loosing defaults, all will be back to usual if you restart blender). So please try with File → Defaults → Load Factory Settings to see if you still can reproduce this issue.
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Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
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No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.

It is not closed. It still happens with clean install no Add-ons

It is not closed. It still happens with clean install no Add-ons
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Changed status from 'Archived' to: 'Needs Triage'

Changed status from 'Archived' to: 'Needs Triage'
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It is not closed. It still happens with clean install no Add-ons

Thanks for checking. Report was closed because no reply was received within a week (As said in the Triaging Playbook )

Could you please add the log files?: https://docs.blender.org/manual/en/latest/troubleshooting/crash.html#crash-log

Does this only happen with the file which you have provided or is this something you can reproduce with every file?

Also, can you recreate the issue with any other blender version? (eg. 3.0.0, 2.92, 2.83)

>It is not closed. It still happens with clean install no Add-ons Thanks for checking. Report was closed because no reply was received within a week (As said in the [Triaging Playbook ](https://wiki.blender.org/wiki/Process/Bug_Reports/Triaging_Playbook#Should_Close_Task_Scenarios)) Could you please add the log files?: https://docs.blender.org/manual/en/latest/troubleshooting/crash.html#crash-log Does this only happen with the file which you have provided or is this something you can reproduce with every file? Also, can you recreate the issue with any other blender version? (eg. 3.0.0, 2.92, 2.83)
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

see also:
https://developer.blender.org/T88420

These log files are launching with blender_debug_log.cmd. Just the default cube colored red.

It froze and had to force quit{F10297045}
blender_debug_output.txt

blender_system_info.txt

see also: https://developer.blender.org/T88420 These log files are launching with blender_debug_log.cmd. Just the default cube colored red. It froze and had to force quit{[F10297045](https://archive.blender.org/developer/F10297045/Screenshot_2021-08-20_152434.png)} [blender_debug_output.txt](https://archive.blender.org/developer/F10297031/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F10297033/blender_system_info.txt)

Screenshot 2021-08-20 152434.png

![Screenshot 2021-08-20 152434.png](https://archive.blender.org/developer/F10297053/Screenshot_2021-08-20_152434.png)

Now running with blender_debug_gpu.cmd

Default cube. When setting to cycles GPU Not how cube becomes gray rendered viewport display. trying to go back to any other preview mode just makes it non responsive and have to force quit.Screenshot 2021-08-20 154631.png

blender_system_info.txt

blender_debug_output.txt

Now running with blender_debug_gpu.cmd Default cube. When setting to cycles GPU Not how cube becomes gray rendered viewport display. trying to go back to any other preview mode just makes it non responsive and have to force quit.![Screenshot 2021-08-20 154631.png](https://archive.blender.org/developer/F10297123/Screenshot_2021-08-20_154631.png) [blender_system_info.txt](https://archive.blender.org/developer/F10297106/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F10297107/blender_debug_output.txt)
Member

trying to go back to any other preview mode just makes it non responsive

May be this is expected. see: https://docs.blender.org/manual/en/latest/render/cycles/gpu_rendering.html#why-is-blender-unresponsive-during-rendering
While a graphics card is rendering, it cannot redraw the user interface, which makes Blender unresponsive


Default cube. When setting to cycles GPU Not how cube becomes gray rendered viewport display

I think this appears for the first time only. Did you wait till the end of compilation of the kernel?

> trying to go back to any other preview mode just makes it non responsive May be this is expected. see: https://docs.blender.org/manual/en/latest/render/cycles/gpu_rendering.html#why-is-blender-unresponsive-during-rendering ```While a graphics card is rendering, it cannot redraw the user interface, which makes Blender unresponsive``` --- >Default cube. When setting to cycles GPU Not how cube becomes gray rendered viewport display I think this appears for the first time only. Did you wait till the end of compilation of the kernel?
Member

I think this appears for the first time only. Did you wait till the end of compilation of the kernel?

Hi, can you please confirm this?

Also note that Blender 3.0 removes OpenCL rendering support with Cycles-X merge as said in https://code.blender.org/2021/04/cycles-x/

> I think this appears for the first time only. Did you wait till the end of compilation of the kernel? Hi, can you please confirm this? Also note that Blender 3.0 removes OpenCL rendering support with Cycles-X merge as said in https://code.blender.org/2021/04/cycles-x/
Member

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Member

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
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Reference: blender/blender#89191
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