White screen when starting Blender 3.x #95085

New Issue

Gert · 2022-01-20T15:19:05+01:00

Gert commented

2022-01-20 15:19:05 +01:00

System Information
Operating system: Windows-10-10.0.22000-SP0 64 Bits (Windows 11)
Graphics card 1: Radeon Pro 580 ATI Technologies Inc. 4.5.14802 Core Profile Context FireGL 22.1.1 30.0.14023.1009
Graphics card 2 (eGPU) : Nvidia GTX 1070 driver version 30.0.15.1123 - Date 10-01-2022

Blender Version
Broken: version: 3.0.1 Release Candidate, branch: master, commit date: 2022-01-12 07:17, hash: aafbd74646
Also version 3.0.0 has this issue.
Worked: 2.93

Short description of error
Every other time Blender dose not start up and just hangs with a with screen when I start it up. After start up there are not problems.
I have to force close the app, try again. Sometimes it works i first try and other times I have to try 2-3 times.

Exact steps for others to reproduce the error
Click blender icon from desktop.

{F12812751, size="full"}

**System Information** Operating system: Windows-10-10.0.22000-SP0 64 Bits (Windows 11) Graphics card 1: Radeon Pro 580 ATI Technologies Inc. 4.5.14802 Core Profile Context FireGL 22.1.1 30.0.14023.1009 Graphics card 2 (eGPU) : Nvidia GTX 1070 driver version 30.0.15.1123 - Date 10-01-2022 **Blender Version** Broken: version: 3.0.1 Release Candidate, branch: master, commit date: 2022-01-12 07:17, hash: `aafbd74646` Also version 3.0.0 has this issue. Worked: 2.93 **Short description of error** Every other time Blender dose not start up and just hangs with a with screen when I start it up. After start up there are not problems. I have to force close the app, try again. Sometimes it works i first try and other times I have to try 2-3 times. **Exact steps for others to reproduce the error** Click blender icon from desktop. {[F12812751](https://archive.blender.org/developer/F12812751/Screenshot_6.png), size="full"}

Gert commented

2022-01-20 15:19:05 +01:00

Added subscriber: @gfk

Thomas Dinges commented

2022-01-20 17:14:07 +01:00

Added subscriber: @ThomasDinges

Thomas Dinges commented

2022-01-20 17:14:07 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Thomas Dinges commented

2022-01-20 17:14:07 +01:00

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png)

Gert commented

2022-01-20 18:05:31 +01:00

It took like 5 time to get it to "crash" or not respond. blender_debug_output.txt is empty but the blender_system_info.txt has some data. I can't find ANY *.crash.txt on my system.

blender_system_info.txt

blender_debug_output.txt

It took like 5 time to get it to "crash" or not respond. blender_debug_output.txt is empty but the blender_system_info.txt has some data. I can't find ANY *.crash.txt on my system. [blender_system_info.txt](https://archive.blender.org/developer/F12812967/blender_system_info.txt) [blender_debug_output.txt](https://archive.blender.org/developer/F12812968/blender_debug_output.txt)

Thomas Dinges commented

2022-01-20 19:07:30 +01:00

That's fine, thanks for the info. Maybe it's related to your dual GPU setup? Can you disconnect / disable your eGPU and test if it works then?

Gert commented

2022-01-20 19:26:39 +01:00

I have tried that, disabling the eGPU with same result.

Pratik Borhade commented

2022-04-21 07:58:36 +02:00

Added subscriber: @PratikPB2123

Pratik Borhade commented

2022-04-21 07:58:36 +02:00

Hi, does this still happen?
Are you able to run blender from blender_factory_startup.cmd or blender_debug_gpu_glitchworkaround.cmd

Hi, does this still happen? Are you able to run blender from `blender_factory_startup.cmd` or `blender_debug_gpu_glitchworkaround.cmd`

Pratik Borhade commented

2022-05-13 08:51:04 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2022-05-13 08:51:04 +02:00

Pratik Borhade commented

2022-05-13 08:51:04 +02:00

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.
Thanks again for the report. If the problem persists please open a new report with the required information or comment here (we'll reopen this).
Also check if this is caused by GPU, CPU overclocking.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information or comment here (we'll reopen this). Also check if this is caused by GPU, CPU overclocking.

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White screen when starting Blender 3.x #95085