FBX mesh, Import Crash #95220

New Issue

Malcolm Reed · 2022-01-26T13:03:15+01:00

Malcolm Reed commented

2022-01-26 13:03:15 +01:00

System Information
Operating system: Windows-10-10.0.19043-SP0 64 Bits
Graphics card: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 471.68

Blender Version
Broken: version: 3.0.1, branch: master, commit date: 2022-01-25 17:19, hash: dc2d180181
Worked: Can import into 2.93.6

Short description of error
Importing an FBX file with default settings Crashes Blender.

Exact steps for others to reproduce the error
Go file, Import, FBX, and select the supplied .fbx file.

Soccer_Shirt.fbx

**System Information** Operating system: Windows-10-10.0.19043-SP0 64 Bits Graphics card: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 471.68 **Blender Version** Broken: version: 3.0.1, branch: master, commit date: 2022-01-25 17:19, hash: `dc2d180181` Worked: Can import into 2.93.6 **Short description of error** Importing an FBX file with default settings Crashes Blender. **Exact steps for others to reproduce the error** Go file, Import, FBX, and select the supplied .fbx file. [Soccer_Shirt.fbx](https://archive.blender.org/developer/F12825175/Soccer_Shirt.fbx)

Malcolm Reed commented

2022-01-26 13:03:15 +01:00

Added subscriber: @reed2000

Philipp Oeser commented

2022-01-26 13:15:23 +01:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2022-01-26 13:15:23 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Philipp Oeser commented

2022-01-26 13:15:23 +01:00

No crash here

**System Information**
Operating system: Linux-5.13.0-0.rc6.45.fc35.x86_64-x86_64-with-glibc2.34.9000 64 Bits
Graphics card: NVIDIA GeForce GTX 970M/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 495.44
version: 3.0.1, branch: master, commit date: 2022-01-25 17:19, hash: `rBdc2d18018171`

Does the importer throw an exception (please post that here if so)? Or does blender as a whole crash (please provide crash logs in that case)?

Please open Blender's installation directory and double click on the blender_debug_gpu.cmd. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt (or simply type %TEMP% into the path bar of the Windows Explorer).

Please also try with File → Defaults → Load Factory Settings to see if you still can reproduce this issue.

Is this also an issue with 3.1 Alpha from https://builder.blender.org/download/daily/?

No crash here ``` **System Information** Operating system: Linux-5.13.0-0.rc6.45.fc35.x86_64-x86_64-with-glibc2.34.9000 64 Bits Graphics card: NVIDIA GeForce GTX 970M/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 495.44 version: 3.0.1, branch: master, commit date: 2022-01-25 17:19, hash: `rBdc2d18018171` ``` Does the importer throw an exception (please post that here if so)? Or does blender as a whole crash (please provide crash logs in that case)? > Please open Blender's installation directory and double click on the `blender_debug_gpu.cmd`. This will start Blender in debug mode and create log files. Try to reproduce the error again. Once it crashes or you close Blender manually the Windows Explorer should open and show you up to two files, a debug log and the system information. Add them to your bug report by clicking on the upload button as shown in the screenshot below or via drag and drop. Please also upload the crash log located in `C:\Users\[your username]\AppData\Local\Temp\[project name].crash.txt` (or simply type `%TEMP%` into the path bar of the Windows Explorer).![2019_12_04_upload_icon_developer_blender_org.png](https://archive.blender.org/developer/F8190038/2019_12_04_upload_icon_developer_blender_org.png) Please also try with File → Defaults → Load Factory Settings to see if you still can reproduce this issue. Is this also an issue with 3.1 Alpha from https://builder.blender.org/download/daily/?

Pratik Borhade commented

2022-01-26 13:39:57 +01:00

Added subscriber: @PratikPB2123

Malcolm Reed commented

2022-01-26 15:44:23 +01:00

It just closes Blender instantly. OK, I have generated a crash log.
blender.crash.txt

It just closes Blender instantly. OK, I have generated a crash log. [blender.crash.txt](https://archive.blender.org/developer/F12825446/blender.crash.txt)

Malcolm Reed commented

2022-01-26 15:47:48 +01:00

Just tried with defaults and it imports correctly. So something in my settings not playing nicely here.

Malcolm Reed commented

2022-01-26 16:38:30 +01:00

I've added back in my addons and user settings and it's still able to import now. Sorry this isn't much help.

Pratik Borhade commented

2022-02-01 05:05:56 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Pratik Borhade closed this issue

2022-02-01 05:05:56 +01:00

Pratik Borhade commented

2022-02-01 05:05:56 +01:00

In #95220#1295392, @reed2000 wrote:
I've added back in my addons and user settings and it's still able to import now. Sorry this isn't much help.

Perhaps we can close this report if everything is normal.
Feel free to comment or reopen the report if you manage to reproduce it again.

> In #95220#1295392, @reed2000 wrote: > I've added back in my addons and user settings and it's still able to import now. Sorry this isn't much help. Perhaps we can close this report if everything is normal. Feel free to comment or reopen the report if you manage to reproduce it again.

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FBX mesh, Import Crash #95220