Launch crash( I already submit a same one but I’m really really lost so please help ) #95876

New Issue

Jordi · 2022-02-19T00:00:48+01:00

Jordi commented

2022-02-19 00:00:48 +01:00

System Information
Operating system: windows 11 home
Graphics card: NVIDIA® GeForce RTX™ 3060( mobile )6 GB di GDDR6

Blender Version
Broken: 3.0.1

Short description of error
I opened EDIT ( if it’s correct I only installed yesterday) went to USER PREFERENCES then ADD-ONS but accidentally click on something like INSTAL that was exactly at the beginning ( higher ) on the page then the program crashed.
I wait and click to open a new session , it runs a black page with codes ( as it always did for the day ) but just I line then crash and that happens in a in a thousandth of a second. I uninstalled it from my pc and reinstalled nothing change I tried multiple times but I guess the program remember the user profile ( you would tell me thanks ) I tried to instal it from e your webpage, the zip file but had same results. I know I should not use feature that I don’t know and pay more attention but it was an accident, please help me or I would never be able to use it ( I know that it’s not so specifically written and I’m sorry also for my bad English )

Exact steps for others to reproduce the error
I installed a zip from poliigon called POLIIGON MATERIAL CONVERTER FIR BLENDER and try to do what they tell to do in the tutorial … I couldn’t find the zip file when I went in blender- edit or file - user preferences- add ons - click on a section with the beginning with in capital letters INSTALL ( something else but was cut because of the section size ) than it crushed ( and the rest you already know )

System Information Operating system: windows 11 home Graphics card: NVIDIA® GeForce RTX™ 3060( mobile )6 GB di GDDR6 Blender Version Broken: 3.0.1 Short description of error I opened EDIT ( if it’s correct I only installed yesterday) went to USER PREFERENCES then ADD-ONS but accidentally click on something like INSTAL that was exactly at the beginning ( higher ) on the page then the program crashed. I wait and click to open a new session , it runs a black page with codes ( as it always did for the day ) but just I line then crash and that happens in a in a thousandth of a second. I uninstalled it from my pc and reinstalled nothing change I tried multiple times but I guess the program remember the user profile ( you would tell me thanks ) I tried to instal it from e your webpage, the zip file but had same results. I know I should not use feature that I don’t know and pay more attention but it was an accident, please help me or I would never be able to use it ( I know that it’s not so specifically written and I’m sorry also for my bad English ) Exact steps for others to reproduce the error I installed a zip from poliigon called POLIIGON MATERIAL CONVERTER FIR BLENDER and try to do what they tell to do in the tutorial … I couldn’t find the zip file when I went in blender- edit or file - user preferences- add ons - click on a section with the beginning with in capital letters INSTALL ( something else but was cut because of the section size ) than it crushed ( and the rest you already know )

Jordi commented

2022-02-19 00:00:48 +01:00

Added subscriber: @Insidethebowelsofbaal

Jordi changed title from ~~Launch crush ( I already submit a same one but I’m really really lost so please help )~~ to Launch crash( I already submit a same one but I’m really really lost so please help )

2022-02-19 00:23:29 +01:00

Richard Antalik commented

2022-02-20 21:48:25 +01:00

Added subscriber: @iss

Richard Antalik commented

2022-02-20 21:48:25 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2022-02-20 21:48:25 +01:00

You can reset preferences by deleting or renaming whole folder with relevant version in %APPDATa%\Blender Foundation\Blender\
If you want to be more precise only remove or rename file %APPDATa%\Blender Foundation\Blender\version\config\userpref.blend

Does this resolve the issue?

You can reset preferences by deleting or renaming whole folder with relevant version in `%APPDATa%\Blender Foundation\Blender\` If you want to be more precise only remove or rename file `%APPDATa%\Blender Foundation\Blender\version\config\userpref.blend` Does this resolve the issue?

Pratik Borhade commented

2022-02-21 07:25:50 +01:00

Closed as duplicate of #95875

Pratik Borhade closed this issue

2022-02-21 07:25:50 +01:00

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Launch crash( I already submit a same one but I’m really really lost so please help ) #95876