Scale gizmos cause everything to freeze (Ubuntu 22.04) #99214

Closed
opened 2022-06-27 19:07:38 +02:00 by Maxim Dovydenok · 17 comments

System Information
Operating system: Ubuntu 22.04
Graphics card: Intel Corporation Comet Lake UHD Graphics on Intel NUC

Blender Version
Broken: 3.2, e05e1e3691, master, 2022-06-08
Worked: No idea :(

Short description of error
When Scale gizmos appear on the screen everything freezes, either as soon as they appear on the screen, or few seconds later

Exact steps for others to reproduce the error

  • Create a project
  • Click "Scale" in toolbar

There's this bug https://developer.blender.org/T77455, that was fixed, but looks like it appeared again

**System Information** Operating system: **Ubuntu 22.04** Graphics card: Intel Corporation Comet Lake UHD Graphics on Intel NUC **Blender Version** Broken: 3.2, e05e1e369187, master, 2022-06-08 Worked: No idea :( **Short description of error** When Scale gizmos appear on the screen everything freezes, either as soon as they appear on the screen, or few seconds later **Exact steps for others to reproduce the error** - Create a project - Click "Scale" in toolbar There's this bug https://developer.blender.org/T77455, that was fixed, but looks like it appeared again

Added subscriber: @dovydenok.maxim

Added subscriber: @dovydenok.maxim
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Added subscriber: @PratikPB2123

Added subscriber: @PratikPB2123
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
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Hi, thanks for the report. Can you replicate this with factory reset?: {nav File > Defaults > Load Factory Settings}
Does this happen in default cube scene?

Hi, thanks for the report. Can you replicate this with factory reset?: {nav File > Defaults > Load Factory Settings} Does this happen in default cube scene?

Yes, happens with factory settings
Yes, with default cube

Yes, happens with factory settings Yes, with default cube
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Do you have this problem with other gizmo operations?
Also make sure you've GPU drivers up-to-date: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

Do you have this problem with other gizmo operations? Also make sure you've GPU drivers up-to-date: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

No
As far as I can see - yes, drivers are up-to-date

No As far as I can see - yes, drivers are up-to-date
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Can you upload system info file? {nav Help > Save System info}

Can you upload system info file? {nav Help > Save System info}
[system-info.txt](https://archive.blender.org/developer/F13238306/system-info.txt) Sure
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Changed status from 'Needs User Info' to: 'Needs Triage'

Changed status from 'Needs User Info' to: 'Needs Triage'
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Added subscriber: @OmarEmaraDev

Added subscriber: @OmarEmaraDev
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Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
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After the freezing happens, are there any DRM error messages at the end of the output of sudo dmesg?
Does the freezing still happens when executing Blender with LIBGL_ALWAYS_SOFTWARE=1 blender?

After the freezing happens, are there any DRM error messages at the end of the output of `sudo dmesg`? Does the freezing still happens when executing Blender with `LIBGL_ALWAYS_SOFTWARE=1 blender`?

Yes,

[1839500.327385] i915 0000:00:02.0: [drm] Resetting rcs0 for preemption time out
[1839500.327393] i915 0000:00:02.0: [drm] blender[1578508] context reset due to GPU hang
[1839500.336648] i915 0000:00:02.0: [drm] GPU HANG: ecode 9:1:85df9ebf, in blender [1578508]

It doesn't freeze with LIBGL_ALWAYS_SOFTWARE=1 blender, but it's so slow

Yes, ``` [1839500.327385] i915 0000:00:02.0: [drm] Resetting rcs0 for preemption time out [1839500.327393] i915 0000:00:02.0: [drm] blender[1578508] context reset due to GPU hang [1839500.336648] i915 0000:00:02.0: [drm] GPU HANG: ecode 9:1:85df9ebf, in blender [1578508] ``` It doesn't freeze with `LIBGL_ALWAYS_SOFTWARE=1 blender`, but it's so slow
Member

Okay, that means that the GPU driver crashed and was reset, so this is probably not a Blender issue, but an issue in the GPU driver.
It is expected that the LIBGL_ALWAYS_SOFTWARE command would be so slow, that's because it runs Blender on the CPU. I just wanted to confirm that the issue is specific to this driver.
It is not clear to me what we can do here, but can you check if you have the latest drivers first?

Okay, that means that the GPU driver crashed and was reset, so this is probably not a Blender issue, but an issue in the GPU driver. It is expected that the `LIBGL_ALWAYS_SOFTWARE` command would be so slow, that's because it runs Blender on the CPU. I just wanted to confirm that the issue is specific to this driver. It is not clear to me what we can do here, but can you check if you have the latest drivers first?
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Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
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No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. If the problem persists please open a new report with the required information.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. If the problem persists please open a new report with the required information.
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Reference: blender/blender#99214
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