Error displaying fonts (Intel/OpenGL) #32443

New Issue

L S · 2012-08-29T23:14:21+02:00

L S commented

2012-08-29 23:14:21 +02:00

%%%Dear Blender devs,

I'am amazed of your job that you are doing for free!!
Sadly there is a bug to report:
blender displays the fonts incorrectly.(see screenshots)
I installed the old interface and the fonts worked.
Its probably a driver issue:
blender 2.63/2.63a/2.64rc
acer aspire d270
windows7 32 bit
atom processor n2600 (dual core 1,6Ghz)
2 GB ram
cedartrail graphics 3600 series:

Intel® Graphics Media Accelerator 3600 Series Report

Report Date: 8/29/2012
Report Time[hr:mm:ss]: 22:40:1
Driver Version: 8.14.8.1075
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: German (Germany)
DirectX* Version: 9.0
Physical Memory: 2036 MB
Minimum Graphics Memory: 0 MB
Maximum Graphics Memory: 762 MB
Graphics Memory in Use: 0 MB
Processor: x86 Family 6 Model 54 Stepping 1
Processor Speed: 1596 MHz
Vendor ID: 8086
Device ID: 0BE1
Device Revision: 09

Accelerator Information *

Accelerator in Use: Intel(R) Graphics Media Accelerator 3600 Series
Video BIOS: 1059.0
Current Graphics Mode: 1920 by 1080

Devices Connected to the Graphics Accelerator *

Active Digital Televisions: 1
Non Active Notebook Displays: 1
* Digital Television *

Monitor Name: Generic PnP Monitor
Display Type: Digital
Gamma Value: 2,2
DDC2 Protocol: Supported

Maximum Image Size:
Horizontal: 18,90 inches
Vertical: 10,63 inches

Monitor Supported Modes:
640 by 480 (75 Hz)
640 by 480 (60 Hz)
720 by 480 (60 Hz)
720 by 400 (70 Hz)
800 by 600 (60 Hz)
800 by 600 (75 Hz)
1024 by 768 (75 Hz)
1024 by 768 (60 Hz)
1152 by 864 (75 Hz)
1280 by 1024 (75 Hz)
1280 by 720 (60 Hz)
1280 by 1024 (60 Hz)
1280 by 1024 (75 Hz)
1680 by 1050 (60 Hz)
1920 by 1080i (60 Hz)
1920 by 1080 (60 Hz)

Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported

Raw EDID:
00 FF FF FF FF FF FF 00 1E 6D 0A 58 07 EC 00 00
01 15 01 03 80 30 1B 78 EA 95 35 A1 59 57 9F 27
0E 50 54 A5 4B 00 B3 00 81 80 81 8F 71 4F 01 01
01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C
45 00 DD 0C 11 00 00 1E 00 00 00 FD 00 38 4B 1E
53 0F 00 0A 20 20 20 20 20 20 00 00 00 FC 00 45
32 32 39 30 0A 20 20 20 20 20 20 20 00 00 00 FF
00 31 30 31 4C 54 47 43 31 53 34 32 33 0A 01 60
02 03 1D F1 4A 90 04 03 01 14 12 05 1F 10 13 23
09 07 07 83 01 00 00 65 03 0C 00 10 00 02 3A 80
18 71 38 2D 40 58 2C 45 00 DD 0C 11 00 00 1E 01
1D 80 18 71 1C 16 20 58 2C 25 00 DD 0C 11 00 00
9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 DD 0C 11
00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 DD
0C 11 00 00 18 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C2

*	Built-in Display	*

Monitor Name: Digital Flat Panel (640x480 60Hz)
Display Type: Digital
Gamma Value: 3,55
DDC2 Protocol: Supported

Maximum Image Size:
Horizontal: 08,66 inches
Vertical: 04,72 inches

Monitor Supported Modes:
720 by 480 (60 Hz)
1024 by 600 (60 Hz)
1280 by 720 (60 Hz)
1920 by 1080i (60 Hz)
1920 by 1080 (60 Hz)

Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Supported

Other names and brands are the property of their respective owners. *
%%%

%%%Dear Blender devs, I'am amazed of your job that you are doing for free!! Sadly there is a bug to report: blender displays the fonts incorrectly.(see screenshots) I installed the old interface and the fonts worked. Its probably a driver issue: blender 2.63/2.63a/2.64rc acer aspire d270 windows7 32 bit atom processor n2600 (dual core 1,6Ghz) 2 GB ram cedartrail graphics 3600 series: Intel® Graphics Media Accelerator 3600 Series Report Report Date: 8/29/2012 Report Time[hr:mm:ss]: 22:40:1 Driver Version: 8.14.8.1075 Operating System: Windows 7 Service Pack 1(6.1.7601) Default Language: German (Germany) DirectX* Version: 9.0 Physical Memory: 2036 MB Minimum Graphics Memory: 0 MB Maximum Graphics Memory: 762 MB Graphics Memory in Use: 0 MB Processor: x86 Family 6 Model 54 Stepping 1 Processor Speed: 1596 MHz Vendor ID: 8086 Device ID: 0BE1 Device Revision: 09 * Accelerator Information * Accelerator in Use: Intel(R) Graphics Media Accelerator 3600 Series Video BIOS: 1059.0 Current Graphics Mode: 1920 by 1080 * Devices Connected to the Graphics Accelerator * Active Digital Televisions: 1 Non Active Notebook Displays: 1 * Digital Television * Monitor Name: Generic PnP Monitor Display Type: Digital Gamma Value: 2,2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 18,90 inches Vertical: 10,63 inches Monitor Supported Modes: 640 by 480 (75 Hz) 640 by 480 (60 Hz) 720 by 480 (60 Hz) 720 by 400 (70 Hz) 800 by 600 (60 Hz) 800 by 600 (75 Hz) 1024 by 768 (75 Hz) 1024 by 768 (60 Hz) 1152 by 864 (75 Hz) 1280 by 1024 (75 Hz) 1280 by 720 (60 Hz) 1280 by 1024 (60 Hz) 1280 by 1024 (75 Hz) 1680 by 1050 (60 Hz) 1920 by 1080i (60 Hz) 1920 by 1080 (60 Hz) Display Power Management Support: Standby Mode: Supported Suspend Mode: Supported Active Off Mode: Supported Raw EDID: 00 FF FF FF FF FF FF 00 1E 6D 0A 58 07 EC 00 00 01 15 01 03 80 30 1B 78 EA 95 35 A1 59 57 9F 27 0E 50 54 A5 4B 00 B3 00 81 80 81 8F 71 4F 01 01 01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C 45 00 DD 0C 11 00 00 1E 00 00 00 FD 00 38 4B 1E 53 0F 00 0A 20 20 20 20 20 20 00 00 00 FC 00 45 32 32 39 30 0A 20 20 20 20 20 20 20 00 00 00 FF 00 31 30 31 4C 54 47 43 31 53 34 32 33 0A 01 60 02 03 1D F1 4A 90 04 03 01 14 12 05 1F 10 13 23 09 07 07 83 01 00 00 65 03 0C 00 10 00 02 3A 80 18 71 38 2D 40 58 2C 45 00 DD 0C 11 00 00 1E 01 1D 80 18 71 1C 16 20 58 2C 25 00 DD 0C 11 00 00 9E 01 1D 00 72 51 D0 1E 20 6E 28 55 00 DD 0C 11 00 00 1E 8C 0A D0 8A 20 E0 2D 10 10 3E 96 00 DD 0C 11 00 00 18 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C2 * Built-in Display * Monitor Name: Digital Flat Panel (640x480 60Hz) Display Type: Digital Gamma Value: 3,55 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 08,66 inches Vertical: 04,72 inches Monitor Supported Modes: 720 by 480 (60 Hz) 1024 by 600 (60 Hz) 1280 by 720 (60 Hz) 1920 by 1080i (60 Hz) 1920 by 1080 (60 Hz) Display Power Management Support: Standby Mode: Not Supported Suspend Mode: Not Supported Active Off Mode: Supported * Other names and brands are the property of their respective owners. * %%%

L S commented

2012-08-29 23:14:21 +02:00

Changed status to: 'Open'

Campbell Barton commented

2012-09-02 23:49:49 +02:00

%%%Have you tried upgrading your graphics drivers? - We have quite a few reports like this and most are infact issues with buggy drivers.%%%

Sergey Sharybin commented

2012-09-03 15:52:32 +02:00

%%%Moved from Blender 2.6 Bug Tracker to OpenGL errors%%%

Sergey Sharybin commented

2012-09-03 15:52:32 +02:00

%%%This is an OpenGL driver issue. Please make sure you're using latest drivers from Intel's download center (your report says you're using driver 8.14.8.1075 and Intel's site claims that latest driver for this card is 8.14.8.1065, this could happen if i.e. laptop vendor provided his own drivers which could be buggy).

Another option could be to download opengl32.dll from http://download.blender.org/ftp/incoming/softwaregl/ and put it near the blender.exe. It'll make Blender using fully software OpenGL implementation. Unfortunately it'll also make it slower.

Moving to OpenGL tracker.%%%

%%%This is an OpenGL driver issue. Please make sure you're using latest drivers from Intel's download center (your report says you're using driver 8.14.8.1075 and Intel's site claims that latest driver for this card is 8.14.8.1065, this could happen if i.e. laptop vendor provided his own drivers which could be buggy). Another option could be to download opengl32.dll from http://download.blender.org/ftp/incoming/softwaregl/ and put it near the blender.exe. It'll make Blender using fully software OpenGL implementation. Unfortunately it'll also make it slower. Moving to OpenGL tracker.%%%

L S commented

2012-09-05 15:07:30 +02:00

%%%Yes, the driver is made from the manufacturer Acer. But that is the only bug that has shown so far in the driver. I tested the Opengl plugin and it displays the fonts correctly but it is so slow that I can not use it.
I also tried installing the driver from Intel's website, but it says: Error the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.

PS: i don't understand why the fonts work on blender 2.49a.%%%

%%%Yes, the driver is made from the manufacturer Acer. But that is the only bug that has shown so far in the driver. I tested the Opengl plugin and it displays the fonts correctly but it is so slow that I can not use it. I also tried installing the driver from Intel's website, but it says: Error the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. PS: i don't understand why the fonts work on blender 2.49a.%%%

Sergey Sharybin commented

2012-09-05 16:04:18 +02:00

%%%Blender 2.49 is using completely different approach than current;y supported 2.6x series. There was a bug in intel's drivers which made blender unusable after internationalization stuff was commited. I can remember at least one guy fro mthis tracker who just forces to install driver from intel's site ignoring warning and everything worked for him. You can create recovery point and check if it'll work for you.
It's a bug in driver, sometimes it's possible to work around it from blender side when you've got access to buggy setup, but otherwise it's almost impossible.%%%

%%%Blender 2.49 is using completely different approach than current;y supported 2.6x series. There was a bug in intel's drivers which made blender unusable after internationalization stuff was commited. I can remember at least one guy fro mthis tracker who just forces to install driver from intel's site ignoring warning and everything worked for him. You can create recovery point and check if it'll work for you. It's a bug in driver, sometimes it's possible to work around it from blender side when you've got access to buggy setup, but otherwise it's almost impossible.%%%

L S commented

2012-09-05 17:02:22 +02:00

%%%Couldn't you improve the opengl32.dll and include it in every blender version so that if the native driver fails or is outdated, the internal driver is used?
It's better for the out of the box experience...%%%

%%%Couldn't you improve the opengl32.dll and include it in every blender version so that if the native driver fails or is outdated, the internal driver is used? It's better for the out of the box experience...%%%

Campbell Barton commented

2012-09-06 05:13:02 +02:00

%%%@L_S, yes - this would be good, we do on Linux, but making this optional on windows isn't so simple, We could simply include the DLL and have users copy it so its next to blender.exe,

But getting opengl DLL for windows 64bit and 32bit is a bit of work for windows maintainers, +1 for this if they have time :D%%%

%%%@L_S, yes - this would be good, we do on Linux, but making this optional on windows isn't so simple, We could simply include the DLL and have users copy it so its next to blender.exe, But getting opengl DLL for windows 64bit and 32bit is a bit of work for windows maintainers, +1 for this if they have time :D%%%

L S commented

2012-09-06 16:27:00 +02:00

%%%but this would solve all the opengl errors on windows!
Or maybe could you write a plugin for directx?
Anyway... so could someone fix this OpenGl error in blender please?%%%

%%%but this would solve all the opengl errors on windows! Or maybe could you write a plugin for directx? Anyway... so could someone fix this OpenGl error in blender please?%%%

Campbell Barton commented

2012-09-06 23:55:39 +02:00

%%%It would solve opengl errors in linux too, but we dont enable because software opengl is incredible slow and unusable in many cases.

using directx isnt really an option and wouldnt help - since there would still be compatibility issues with directx drivers.

since this is a bug in the driver, not blender, we cant fix it.

closing this report, its a known problem but its not in blender.%%%

%%%It would solve opengl errors in linux too, but we dont enable because software opengl is incredible slow and unusable in many cases. using directx isnt really an option and wouldnt help - since there would still be compatibility issues with directx drivers. since this is a bug in the driver, not blender, we cant fix it. closing this report, its a known problem but its not in blender.%%%

Campbell Barton commented

2012-09-06 23:55:39 +02:00

Changed status from 'Open' to: 'Archived'

Campbell Barton closed this issue

2012-09-06 23:55:39 +02:00

L S commented

2012-09-07 21:04:44 +02:00

%%%Do think that blender will work if I would install linux (meego 1.2.0.6) on my computer (dualboot)? Is blender usable on meego?
%%%

%%%Do think that blender will work if I would install linux (meego 1.2.0.6) on my computer (dualboot)? Is blender usable on meego? %%%

Campbell Barton commented

2012-09-08 03:46:25 +02:00

%%%If you have X11 and opengl libraries it should - though not sure why you would use meego? - fedora/debian/ubuntu/arch/suse.... run blender fine.%%%

L S commented

2012-09-08 15:40:58 +02:00

%%%Meego is a horrible experience, but it is the only linux version that has drivers for this modell. I already tried ubuntu but it does not have the drivers at all: graphic card doesn't work, ethernet port does not work, sd card port doesn't work, no advanced power management, very short battery life. That why I dislike linux, because the drivers are outdated and are far from working as well as windows drivers. I like android but it doesn't have drivers for my computer either.%%%

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Error displaying fonts (Intel/OpenGL) #32443