ERROR TO STARTUP BLENDER #45536

New Issue

Juan Carlos Cervantes NG. · 2015-07-23T07:34:42+02:00

2015-07-23 07:34:42 +02:00

System Information
Operating system and graphics card
Microsoft Windows 7 64 Bits, NVIDIA GeForce 610
Blender Version
Blender 2.75a 64 BIts

Short description of error
Do not startup when do double click in the icon or blender.exe
Exact steps for others to reproduce the error
I have installed Visual C++ 2013 Redistributable Package but not startup Blender when do double click in the icon or blender.exe

**System Information** Operating system and graphics card Microsoft Windows 7 64 Bits, NVIDIA GeForce 610 **Blender Version** Blender 2.75a 64 BIts **Short description of error** Do not startup when do double click in the icon or blender.exe **Exact steps for others to reproduce the error** I have installed Visual C++ 2013 Redistributable Package but not startup Blender when do double click in the icon or blender.exe

Juan Carlos Cervantes NG. commented

2015-07-23 07:34:43 +02:00

Changed status to: 'Open'

Juan Carlos Cervantes NG. self-assigned this 2015-07-23 07:34:43 +02:00

Juan Carlos Cervantes NG. commented

2015-07-23 07:34:43 +02:00

Added subscriber: @Jccng

Juan Carlos Cervantes NG. commented

2015-07-23 07:41:08 +02:00

Help please!

Olivier Amrein commented

2015-07-23 15:58:13 +02:00

Added subscriber: @oenvoyage

Olivier Amrein commented

2015-07-23 15:58:13 +02:00

I think your report is not precise enough.
Did blender run with previous versions ? Which ones ? did 2.74 work?
Have you tried installing it on another computer ?
Update windows and your graphic drivers ?
Do you have a crash report ? it could help a lot developers. (maybe check http://www.cyberlink.com/support/faq-content.do?id=10449)

I think your report is not precise enough. Did blender run with previous versions ? Which ones ? did 2.74 work? Have you tried installing it on another computer ? Update windows and your graphic drivers ? Do you have a crash report ? it could help a lot developers. (maybe check http://www.cyberlink.com/support/faq-content.do?id=10449)

Julian Eisel commented

2015-07-25 14:02:30 +02:00

Added subscriber: @JulianEisel

Julian Eisel commented

2015-07-25 14:02:30 +02:00

This is more than likely an OpenGL driver issue for which we have the following standard procedure:

Ensure both your OS and drivers are fully up-to-date.
Ensure your GPU driver supports at least OpenGL 1.4.
Try the latest build from our buildbot.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to tweak OGL settings in UserPreferences, System tab.
Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
Attach here the report generated by Help -> System Info.
Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

This is more than likely an OpenGL driver issue for which we have the following standard procedure: * Ensure both your OS and drivers are fully up-to-date. * Ensure your GPU driver supports at least OpenGL 1.4. * Try the latest build from [our buildbot](https://builder.blender.org/download). * Try to start Blender in factory settings (`--factory-startup` commandline option) (this will ensure whether this is a userpref or addon issue or not). * Try to tweak OGL settings in UserPreferences, System tab. * Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.). * Attach here the report generated by Help -> System Info. * Try to place [this dll](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

Juan Carlos Cervantes NG. was unassigned by Julian Eisel

2015-07-25 14:02:47 +02:00

Martijn Berger commented

2015-07-27 15:43:31 +02:00

Added subscriber: @MartijnBerger

Martijn Berger commented

2015-07-27 15:43:31 +02:00

Are you sure you have service pack 1 ?
Does the 32 bit blender work for you ?

Are you sure you have service pack 1 ? Does the 32 bit blender work for you ?

Julian Eisel commented

2015-07-30 11:41:23 +02:00

Changed status from 'Open' to: 'Archived'

Julian Eisel closed this issue

2015-07-30 11:41:23 +02:00

Julian Eisel self-assigned this 2015-07-30 11:41:23 +02:00

Julian Eisel commented

2015-07-30 11:41:23 +02:00

No answer for one week -> closed! Sorry, but we have to be very strict in order to keep our bug tracker organized. We can consider reopening after we've got the requested information.

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ERROR TO STARTUP BLENDER #45536