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Blender won´t start
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Description

Hi, People of Blender Support

I got this issue for around 5 weeks now . I was using Blender through Steam normally after the 2.75 release. One day i start blender, the command promt starts running (as usual), them it´s shows some error messages at the end very fast and blender gets close automatically. I tried also with the non-Steam Blender from Blender.org/download, but the problem still persist.

System Information
Windows 7 Ultimate Virtual C++ Package 2013
AMD FX6300 3.5 GHz 4 GB RAM
Nvidia G force 210 (updated drivers)

Blender Version:
Broken: 2.75a
Worked: not tested

Error Description: as far i can see

AL lib: (EE) UpdateDeviceParams: Failed to set 44100hz, got 48000hz EXCEPTION_ILLEGAL_INSTRUCTION

But, at the bottom shows something like:

AppOverdelay.dll deattaching. i don´t know for sure (is too fast. can´t read)

I was following some comments from the Steam community (same issue) and tried a few things like:

  • Downloading and adding the open32.dll file to blender folder .
  • Uninstall and install windows 7.
  • Changing the audio settings in Advance Options 24 bit 48000hz to 16 bit 48000hz and lowest.

this is a wonderful program that i miss a lot to use,

thanks in advance

Details

Type
Bug

Event Timeline

Oscar Justiniani (Elokytoxic) raised the priority of this task from to Needs Triage by Developer.
Oscar Justiniani (Elokytoxic) updated the task description. (Show Details)
Aaron Carlisle (Blendify) lowered the priority of this task from Needs Triage by Developer to Needs Information from User.Aug 22 2015, 2:33 AM

Crashes on startup can happen because of many reasons so let's check a few things:

  • Ensure both your OS and drivers are fully up-to-date
  • Ensure your GPU driver supports at least OpenGL 1.4
  • Ensure you have installed MSVC2013 redistributable package (http://www.microsoft.com/en-us/download/details.aspx?id=40784)
  • Try to disable any running antivirus
  • Ensure you have no python executable available in your %path% environment var
  • Try to re-download and re-install Blender
  • Try the latest build from our buildbot.
  • Try to start Blender in factory settings (--factory-startup commandline option) (this will show whether this is a userpref or addon issue or not).
  • Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

@Aaron Carlisle (Blendify) please do not paste blindly the whole list, especially points the OP already addressed in his report…

@Oscar Justiniani (Elokytoxic), first, please try to run official Blender (not Steam-released one) from an already opened console, that way it won’t close when Blender crashes (and won’t report steam-related messages). Also, you can ignore the "AL lib" line, this is more a warning than and error really. You may also try to run Blender with the -d option (debug prints in console). And please check those points:

  • For Windows 7, at least service pack 1 is mandatory, please ensure it is installed on your machine.
  • Try to disable any running antivirus.
  • Ensure you have no python executable available in your %path% envvar.
  • Try the latest build from our buildbot.
  • Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
  • Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
Sergey Sharybin (sergey) closed this task as Archived.Aug 27 2015, 9:37 AM
Sergey Sharybin (sergey) claimed this task.

@Bastien Montagne (mont29), original report mentions that the issue happens with official builds as well.

However there was 5 days without reply, so due to the policy of the tracker archiving the report for until requested information is provided.

@Oscar Justiniani (Elokytoxic), one more thing to look into -- is there any official version of blender which works for you (i.e. 2.74, 2.73 etc..) ?