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Broken user preference button.
Closed, ResolvedPublic


System Information
Windows 7/Toshiba
Intel pentium

Blender Version
Broken: 2.76b
Worked: (optional)

Short description of error
Every time I click user preference blender closes. I need to go to the user preference menu but I can't...
Exact steps for others to reproduce the error
Based on a (as simple as possible) attached .blend file with minimum amount of steps
If you open blender and click "file" then "user preferences" it'll close blender without saying anything.

Event Timeline

Kayle (kayle1004) claimed this task.
Kayle (kayle1004) raised the priority of this task from to Needs Triage by Developer.
Kayle (kayle1004) updated the task description. (Show Details)
Kayle (kayle1004) added a project: BF Blender.
Kayle (kayle1004) set Type to Bug.
Bastien Montagne (mont29) closed this task as Archived.Feb 20 2016, 5:19 PM

This is a known Intel driver bug (2.77 should warn about it instead of crashing, please try the latest build from our buildbot).

You can either:

  • Ensure both your OS and drivers are fully up-to-date.
  • Try to tweak OGL settings in UserPreferences, System tab.
  • Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.).
  • Try to place this dll next to your blender.exe (software OGL, will be slow, but will show whether this is a driver issue or not).

If all this fails, you'll just have to open userpreferences in current window (changing e.g. the type of the main 3DView to UserPreferences), we cannot do more for broken drivers…