Crash on MacBook Pro 2015 Retina when start to render on 2nd non retina display #47782

New Issue

Christian Bacaj · 2016-03-13T18:38:49+01:00

Christian Bacaj commented

2016-03-13 18:38:49 +01:00

MacBook Pro 2015 Retina 16GB RAM and a 2nd screen attached (1920x1080 non retina)
OSX 10.11.3, built-in graphics card, below more infos

Blender Version
2.76b Hash f337fea
Worked: (optional)

Short description of error
When I render anything on the MacBook screen, everything is alright. When I drag the Blender window to the 2nd non retina screen and when I click on render, Blender crashes. When I move the window from the retina to the no-retina screen while the splash-screen is visible, the splash-screen is scaled-up too big.

This does`t appear on my MacMini which is connected to 2 non-retina displays. It's seems to be an issue with the MacBook retina + a 2nd non retina screen.

Below the full crash report:
crash log.txt

MacBook Pro 2015 Retina 16GB RAM and a 2nd screen attached (1920x1080 non retina) OSX 10.11.3, built-in graphics card, below more infos **Blender Version** 2.76b Hash f337fea Worked: (optional) **Short description of error** When I render anything on the MacBook screen, everything is alright. When I drag the Blender window to the 2nd non retina screen and when I click on render, Blender crashes. When I move the window from the retina to the no-retina screen while the splash-screen is visible, the splash-screen is scaled-up too big. This does`t appear on my MacMini which is connected to 2 non-retina displays. It's seems to be an issue with the MacBook retina + a 2nd non retina screen. Below the full crash report: [crash log.txt](https://archive.blender.org/developer/F289849/crash_log.txt)

Christian Bacaj commented

2016-03-13 18:38:49 +01:00

Changed status to: 'Open'

Christian Bacaj commented

2016-03-13 18:38:49 +01:00

Added subscriber: @cbac

Sergey Sharybin commented

2016-03-22 16:59:16 +01:00

Added subscriber: @Sergey

Martijn Berger was assigned by Sergey Sharybin

2016-03-22 16:59:59 +01:00

Sergey Sharybin commented

2016-03-22 16:59:59 +01:00

Added subscriber: @MartijnBerger

Sergey Sharybin commented

2016-03-22 16:59:59 +01:00

@MartijnBerger, are you able to check if the issue is reproduceable for you?

blender-admin commented

2016-08-04 01:05:27 +02:00

This issue was referenced by 42f6252f2d

This issue was referenced by 42f6252f2d3d08f07d395f581c9acc419c670c19

Brecht Van Lommel commented

2016-08-04 01:12:39 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2016-08-04 01:12:39 +02:00

The crash appears to be fixed after the fix for #48164, though I wasn't able to reproduce it reliably so I'm not 100% sure. Tomorrow's build from https://builder.blender.org/download/ will have that fix.

The splash screen issue I can confirm. That seems difficult to fix, it would either require us to rescale the popup coordinates, or change the design so the pixel size is not encoded in the popup. A simple workaround is to automatically close the splash and other popups, which isn't a great solution but probably won't bother anyone either, so that's what I've done now.

The crash appears to be fixed after the fix for #48164, though I wasn't able to reproduce it reliably so I'm not 100% sure. Tomorrow's build from https://builder.blender.org/download/ will have that fix. The splash screen issue I can confirm. That seems difficult to fix, it would either require us to rescale the popup coordinates, or change the design so the pixel size is not encoded in the popup. A simple workaround is to automatically close the splash and other popups, which isn't a great solution but probably won't bother anyone either, so that's what I've done now.

Brecht Van Lommel commented

2016-08-04 01:12:54 +02:00

Changed status from 'Open' to: 'Resolved'

Brecht Van Lommel closed this issue

2016-08-04 01:12:54 +02:00

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Crash on MacBook Pro 2015 Retina when start to render on 2nd non retina display #47782