Crash on "Load Factory Setting" #49592

New Issue

filip mond · 2016-10-06T18:49:05+02:00

filip mond commented

2016-10-06 18:49:05 +02:00

System Information
OS X 10.11.6, NVIDIA GeForce GTX 780M 4096 MB

Blender Version
Broken: 2.78 5a0f397
Worked: 2.78 0b13b7a (official)

Short description of error
Latest build crashes on "Load Factory Setting".

**System Information** OS X 10.11.6, NVIDIA GeForce GTX 780M 4096 MB **Blender Version** Broken: 2.78 5a0f397 Worked: 2.78 0b13b7a (official) **Short description of error** Latest build crashes on "Load Factory Setting".

filip mond commented

2016-10-06 18:49:05 +02:00

Changed status to: 'Open'

filip mond commented

2016-10-06 18:49:05 +02:00

Added subscriber: @FilipMond

Bastien Montagne commented

2016-10-07 09:39:47 +02:00

Added subscribers: @MikeErwin, @brecht, @mont29

Bastien Montagne commented

2016-10-07 09:39:47 +02:00

Cannot reproduce that here (linux), maybe an OSX issue? @brecht, @MikeErwin, mind trying to reproduce? Thanks.

Brecht Van Lommel commented

2016-10-09 20:43:58 +02:00

I can't redo the problem either, on OS X 10.12. Is this using a build from builder.blender.org or somewhere else? Maybe try a new build in case it was a temporary problem?

If it's a custom build you might want to try making a clean build. If it's one from builder.blender.org, it might be something specific to your settings, attaching the userpref.blend and startup.blend from this folder would help:

/Users/$USER/Library/Application Support/Blender/2.78/config

I can't redo the problem either, on OS X 10.12. Is this using a build from builder.blender.org or somewhere else? Maybe try a new build in case it was a temporary problem? If it's a custom build you might want to try making a clean build. If it's one from builder.blender.org, it might be something specific to your settings, attaching the `userpref.blend` and `startup.blend` from this folder would help: ``` /Users/$USER/Library/Application Support/Blender/2.78/config ```

filip mond commented

2016-10-10 18:42:49 +02:00

Today build hash 9ea71bc from builder.blender.org :
The same issue.

You are right :) both of these files (userpref.blend and startup.blend) causes the problem. Hmm, the question is why the official build is fine with the same files?
But there is thousands of much more interesting Q on this world ...

Thanks for help.

Today build hash 9ea71bc from builder.blender.org : The same issue. You are right :) both of these files (`userpref.blend` and `startup.blend`) causes the problem. Hmm, the question is why the official build is fine with the same files? But there is thousands of much more interesting Q on this world ... Thanks for help.

Sergey Sharybin commented

2016-10-11 11:33:11 +02:00

Added subscriber: @Sergey

Sergey Sharybin commented

2016-10-11 11:33:11 +02:00

Not sure if there's still some issue here. If so, please attach those files so we can investigate further.

As for difference between official build and buildbot one is that official builds do not include third party addons and it's possible that you've got some addon enabled which un-register function causes a crash.

Not sure if there's still some issue here. If so, please attach those files so we can investigate further. As for difference between official build and buildbot one is that official builds do not include third party addons and it's possible that you've got some addon enabled which un-register function causes a crash.

filip mond commented

2016-10-11 12:00:01 +02:00

Seems to me easier close this task.
I will create a new userpref.blend and startup.blend files.

If the problem appear again I will open new task (or should I continue in this closed thread?).
Thank you.

Seems to me easier close this task. I will create a new userpref.blend and startup.blend files. If the problem appear again I will open new task (or should I continue in this closed thread?). Thank you.

Sergey Sharybin commented

2016-10-11 12:25:10 +02:00

Changed status from 'Open' to: 'Resolved'

Sergey Sharybin closed this issue

2016-10-11 12:25:10 +02:00

Sergey Sharybin self-assigned this 2016-10-11 12:25:10 +02:00

Sergey Sharybin commented

2016-10-11 12:25:10 +02:00

Better to create a new report then.

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Crash on "Load Factory Setting" #49592