Slow start-up / File Browser open to slowly #50793

New Issue

Ronald · 2017-02-27T11:39:38+01:00

Ronald commented

2017-02-27 11:39:38 +01:00

System Information
Windows 10 pro, Intel(R) Core(TM) Quad CPU Q9300 @ 2.50GHz 2.50 GHz, x64 Processor.
DirectX runtime-version 11.00
NVIDIA Quadro FX 1700, Version 342.01
Blender 2.78b-windows64 (.zip)

Blender Version2.77a/2.78b/2.78b | from .zip/.msiShort description of error

I am experiencing a problem, when i start Blender (2.77a/2.78b/2.78b | from .zip/.msi | from hd or from external hd) the cursor in the cmd line keeps blinking for several minutes before the Blender start-up file shows up. When i try to open a file or (for instance) try to change the tmp folder were renders are being saved it also takes a minute (at minimum) before the file browser opens. Another strange thing is that in the recent file section some file load immediately, but some others don't (also takes a minute or so). Please have a look at the video i screen captured. http://www.filedropper.com/2017-02-2416-55-59-3

I also created a system-info.txt, whats been added to this post.

system-info.txt

I already accessed C:\Users%Name%\AppData\Roaming\Blender Foundation\ Were i moved the complete Blender folder to the desktop. When opening Blender again all my user preferences were indeed gone but the same problems still occur.

Exact steps for others to reproduce the error

No idea

****System Information**** Windows 10 pro, Intel(R) Core(TM) Quad CPU Q9300 @ 2.50GHz 2.50 GHz, x64 Processor. DirectX runtime-version 11.00 NVIDIA Quadro FX 1700, Version 342.01 Blender 2.78b-windows64 (.zip) ****Blender Version****2.77a/2.78b/2.78b | from .zip/.msi****Short description of error**** I am experiencing a problem, when i start Blender (2.77a/2.78b/2.78b | from .zip/.msi | from hd or from external hd) the cursor in the cmd line keeps blinking for several minutes before the Blender start-up file shows up. When i try to open a file or (for instance) try to change the tmp folder were renders are being saved it also takes a minute (at minimum) before the file browser opens. Another strange thing is that in the recent file section some file load immediately, but some others don't (also takes a minute or so). Please have a look at the video i screen captured. http://www.filedropper.com/2017-02-2416-55-59-3 I also created a system-info.txt, whats been added to this post. [system-info.txt](https://archive.blender.org/developer/F496606/system-info.txt) I already accessed C:\Users\%Name%\AppData\Roaming\Blender Foundation\ Were i moved the complete Blender folder to the desktop. When opening Blender again all my user preferences were indeed gone but the same problems still occur. ****Exact steps for others to reproduce the error**** No idea

Ronald commented

2017-02-27 11:39:38 +01:00

Changed status to: 'Open'

Ronald commented

2017-02-27 11:39:38 +01:00

Added subscriber: @RayVelcoro

Ray molenkamp commented

2017-02-27 20:02:40 +01:00

Added subscriber: @LazyDodo

Ray molenkamp commented

2017-02-27 20:02:40 +01:00

Try using process monitor ( https://technet.microsoft.com/en-us/sysinternals/processmonitor.aspx ) to see what it's doing during that wait

Ronald commented

2017-02-27 21:02:48 +01:00

ty for your reply, is there a how-to on how i can monitor it properly and export the desired values?

Ray molenkamp commented

2017-02-27 21:09:08 +01:00

This is a little out of scope for this bug tracker, but fair enough,

Start process monitor and start capturing events.
Start Blender.
Wait for the UI to show.
Stop Capturing Events
in the process name column, look for blender.exe, right click on it, and select 'include blender.exe'
File->Save and be sure only to save the filtered events.

This is a little out of scope for this bug tracker, but fair enough, 1) Start process monitor and start capturing events. 2) Start Blender. 3) Wait for the UI to show. 4) Stop Capturing Events 5) in the process name column, look for blender.exe, right click on it, and select 'include blender.exe' 6) File->Save and be sure only to save the filtered events.

Ronald commented

2017-02-27 21:53:17 +01:00

ty very much,

this is the outcome file; Logfile.PML

ty very much, this is the outcome file; [Logfile.PML](https://archive.blender.org/developer/F498188/Logfile.PML)

Ray molenkamp commented

2017-02-27 22:21:34 +01:00

Weird, it's not doing anything for that minute, you can see it reading the ocio config file, then just hangs out for a minute, then continues looking for the bookmarks.txt file . weird..... I got nothing on this.

Weird, it's not doing *anything* for that minute, you can see it reading the ocio config file, then just hangs out for a minute, then continues looking for the bookmarks.txt file . weird..... I got nothing on this.

Ronald commented

2017-02-27 23:56:48 +01:00

What should i do now?

Ronald commented

2017-02-28 15:52:24 +01:00

Does bookmark.txt had anything to do with the Win10 AppData\Roaming folder?

When i try a Win10 system restore to a previous date i get an error (0x80070091) When i look that up it seems correlated to the AppData\Roaming folder as well.

Does bookmark.txt had anything to do with the Win10 *AppData\Roaming* folder? When i try a Win10 system restore to a previous date i get an error (0x80070091) When i look that up it seems correlated to the *AppData\Roaming* folder as well.

Brecht Van Lommel commented

2017-03-01 04:52:43 +01:00

Added subscriber: @brecht

Brecht Van Lommel commented

2017-03-01 04:52:43 +01:00

Most likely Blender is hanging somewhere waiting for slow disk reads, or perhaps some kind of network timeout that Blender should handle better.

Do you have any network share or external drive locations in your recent files, bookmarks, or showing in the file browser under system or system bookmarks? Are all of them accessible?

Most likely Blender is hanging somewhere waiting for slow disk reads, or perhaps some kind of network timeout that Blender should handle better. Do you have any network share or external drive locations in your recent files, bookmarks, or showing in the file browser under system or system bookmarks? Are all of them accessible?

Bastien Montagne commented

2017-03-01 09:15:49 +01:00

Added subscriber: @mont29

Bastien Montagne commented

2017-03-01 09:15:49 +01:00

Agree with @brecht here, this is most likely a delay due to disk access (windows can block a long time trying to list a slow or inexistent device, unfortunately).

Thing to do to check this is delete (or move in some backup place outside of Blender reach) the bookmarks.txt and recent-files.txt files found in your Blender user config directory.

Agree with @brecht here, this is most likely a delay due to disk access (windows can block a long time trying to list a slow or inexistent device, unfortunately). Thing to do to check this is delete (or move in some backup place outside of Blender reach) the `bookmarks.txt` and `recent-files.txt` files found in your Blender user config directory.

Ronald commented

2017-03-01 13:59:22 +01:00

ty very much, a not properly removed SD-card was causing these problems. All fine now.

Vuk Gardašević commented

2017-03-01 14:25:35 +01:00

Added subscriber: @VukGardasevic

Vuk Gardašević commented

2017-03-01 14:25:35 +01:00

Changed status from 'Open' to: 'Archived'

Vuk Gardašević closed this issue

2017-03-01 14:25:35 +01:00

Vuk Gardašević self-assigned this 2017-03-01 14:25:35 +01:00

Vuk Gardašević commented

2017-03-01 14:25:35 +01:00

Glad to hear that the problem was solved. :)

If the error show up again, feel free to reopen this task.

Closing as archived.

Glad to hear that the problem was solved. :) If the error show up again, feel free to reopen this task. Closing as archived.

Raul Vila commented

2019-10-27 19:28:03 +01:00

Added subscriber: @crul

Raul Vila commented

2019-10-27 19:28:03 +01:00

From the information in this ticket I was able to solve the same problem on my computer. Thanks a lot!

In case this is useful for others: the problem appeared simply by connecting the SD card reader. Unplugging it solved the problem.

From the information in this ticket I was able to solve the same problem on my computer. Thanks a lot! In case this is useful for others: the problem appeared simply by connecting the SD card reader. Unplugging it solved the problem.

Luke Treftz commented

2020-01-26 18:11:02 +01:00

Added subscriber: @LukeV1

Luke Treftz commented

2020-01-26 18:11:02 +01:00

In case this is useful for others: the problem appeared simply by connecting the SD card reader. Unplugging it solved the problem.

Indeed it is! Thanks a lot for that hint!

> In case this is useful for others: the problem appeared simply by connecting the SD card reader. Unplugging it solved the problem. Indeed it is! Thanks a lot for that hint!

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Slow start-up / File Browser open to slowly #50793