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Attempting to install the Azure Batch add-on 0.1.1 (Failure)
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Description

System Information
MacOS "El Capitan". 10.11.6 (15G1217)
NVIDIA GeForce GT 750M 2048 MB

Blender Version Version 2.78 (2.78 2017-02-27, Blender
Broken: First time attempting to install it.
Worked: First install (failed).

**Traceback (most recent call last):
File “/Applications/blender.app/Contents/MacOS/../Resources/2.78/scripts/modules/addon_utils.py”, line 330, in enable mode = import(module_name)
File “/Users/<user-id>/Library/Application Support/Blender/2.78/scripts/addons/batchapps_blender/__init__.py”, line 41, in <modules> from batch apps import credentials
ImportError: No module named ‘batchapps’

Compiled the code into a zip file and installed but when it came to enable it then the error showed up.

Details

Type
Bug

Event Timeline

Vuk Gardašević (lijenstina) lowered the priority of this task from Needs Triage by Developer to Needs Information from User.Mar 20 2017, 4:52 AM

Since you're on Mac there was a problem with the initial upload of the Mac 2.78c version with some python libraries missing.
Be sure that you have a working version of 2.78c if you're using it. If that is the case, please try to re-download the 2.78c and reinstall it again, and let us know if it worked for you.
For more on the issues related to that check out tasks T50821 and T50889.

The exact error that you mentioned is already reported in T50746. The answer in that task also applies here - it's not an add-on officially maintained / hosted by Blender - it's not in release nor contribution. The maintenance is on the third party developer.

From the error message seems that a file is missing, or the path of the import is wrong. Possibly the folder name needs to be called batchapps instead of batchapps_blender.
A common problem is when you install the add-on from sites like zip archives there is a possibility that the path import names are hardcoded instead of relative. So, if the whole folder containing all the scripts has a different name to what is assumed in the script import - it'll throw an error.

Setting as incomplete until additional information is provided.

Bastien Montagne (mont29) claimed this task.

There is nothing related to missing module distributed with Blender here. And as said, we do not accept bug reports about third-party add-ons not distributed with Blender, those shall be reported to the add-on's author(s).