Attempting to install the Azure Batch add-on 0.1.1 (Failure) #51004

New Issue

Eduardo Valdes · 2017-03-20T00:48:30+01:00

Eduardo Valdes commented

2017-03-20 00:48:30 +01:00

System Information
MacOS "El Capitan". 10.11.6 (15G1217)
NVIDIA GeForce GT 750M 2048 MB

Blender Version Version 2.78 (2.78 2017-02-27, Blender
Broken: First time attempting to install it.
Worked: First install (failed).

**Traceback (most recent call last):
File “/Applications/blender.app/Contents/MacOS/../Resources/2.78/scripts/modules/addon_utils.py”, line 330, in enable mode = import(module_name)
File “/Users//Library/Application Support/Blender/2.78/scripts/addons/batchapps_blender/init.py”, line 41, in from batch apps import credentials
ImportError: No module named ‘batchapps’
**

Compiled the code into a zip file and installed but when it came to enable it then the error showed up.

**System Information** MacOS "El Capitan". 10.11.6 (15G1217) NVIDIA GeForce GT 750M 2048 MB **Blender Version** Version 2.78 (2.78 2017-02-27, Blender Broken: First time attempting to install it. Worked: First install (failed). **Traceback (most recent call last): File “/Applications/blender.app/Contents/MacOS/../Resources/2.78/scripts/modules/addon_utils.py”, line 330, in enable mode = __import__(module_name) File “/Users/<user-id>/Library/Application Support/Blender/2.78/scripts/addons/batchapps_blender/__init__.py”, line 41, in <modules> from batch apps import credentials ImportError: No module named ‘batchapps’ ** **Compiled the code into a zip file and installed but when it came to enable it then the error showed up.**

Eduardo Valdes commented

2017-03-20 00:48:30 +01:00

Changed status to: 'Open'

Eduardo Valdes commented

2017-03-20 00:48:30 +01:00

Added subscriber: @elpidiovaldes

Vuk Gardašević commented

2017-03-20 04:52:43 +01:00

Added subscriber: @VukGardasevic

Vuk Gardašević commented

2017-03-20 04:52:43 +01:00

Since you're on Mac there was a problem with the initial upload of the Mac 2.78c version with some python libraries missing.
Be sure that you have a working version of 2.78c if you're using it. If that is the case, please try to re-download the 2.78c and reinstall it again, and let us know if it worked for you.
For more on the issues related to that check out tasks blender/blender#50821 and blender/blender#50889.

The exact error that you mentioned is already reported in #50746. The answer in that task also applies here - it's not an add-on officially maintained / hosted by Blender - it's not in release nor contribution. The maintenance is on the third party developer.

From the error message seems that a file is missing, or the path of the import is wrong. Possibly the folder name needs to be called batchapps instead of batchapps_blender.
A common problem is when you install the add-on from sites like zip archives there is a possibility that the path import names are hardcoded instead of relative. So, if the whole folder containing all the scripts has a different name to what is assumed in the script import - it'll throw an error.

Setting as incomplete until additional information is provided.

Since you're on Mac there was a problem with the initial upload of the Mac 2.78c version with some python libraries missing. Be sure that you have a working version of 2.78c if you're using it. If that is the case, please try to re-download the 2.78c and reinstall it again, and let us know if it worked for you. For more on the issues related to that check out tasks blender/blender#50821 and blender/blender#50889. The exact error that you mentioned is already reported in #50746. The answer in that task also applies here - it's not an add-on officially maintained / hosted by Blender - it's not in release nor contribution. The maintenance is on the third party developer. From the error message seems that a file is missing, or the path of the import is wrong. Possibly the folder name needs to be called `batchapps` instead of `batchapps_blender`. A common problem is when you install the add-on from sites like zip archives there is a possibility that the path import names are hardcoded instead of relative. So, if the whole folder containing all the scripts has a different name to what is assumed in the script import - it'll throw an error. Setting as incomplete until additional information is provided.

Bastien Montagne commented

2017-03-20 08:23:04 +01:00

Added subscriber: @mont29

Bastien Montagne commented

2017-03-20 08:23:04 +01:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2017-03-20 08:23:04 +01:00

Bastien Montagne self-assigned this 2017-03-20 08:23:04 +01:00

Bastien Montagne commented

2017-03-20 08:23:04 +01:00

There is nothing related to missing module distributed with Blender here. And as said, we do not accept bug reports about third-party add-ons not distributed with Blender, those shall be reported to the add-on's author(s).

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Attempting to install the Azure Batch add-on 0.1.1 (Failure) #51004