In Full Screen, Opening User Preferences Pop Up Crashes Blender #51148

New Issue

Noneof Yourbusiness · 2017-04-07T17:38:22+02:00

Noneof Yourbusiness commented

2017-04-07 17:38:22 +02:00

System Information
See Attached File

Blender Version
See Attached File

Short description of error
In Full Screen, Opening User Preferences Pop Up Crashes Blender

Exact steps for others to reproduce the error
Alt+F11
File > User Preferences
*crash

**System Information** See Attached File **Blender Version** See Attached File **Short description of error** In Full Screen, Opening User Preferences Pop Up Crashes Blender **Exact steps for others to reproduce the error** Alt+F11 File > User Preferences *crash

Noneof Yourbusiness commented

2017-04-07 17:38:22 +02:00

Changed status to: 'Open'

Noneof Yourbusiness commented

2017-04-07 17:38:22 +02:00

Added subscriber: @Ketenks

Noneof Yourbusiness commented

2017-04-07 17:44:07 +02:00

system-info.txt

[system-info.txt](https://archive.blender.org/developer/F538464/system-info.txt)

Aaron Carlisle commented

2017-04-11 00:20:45 +02:00

Added subscriber: @Blendify

Aaron Carlisle commented

2017-04-11 00:20:45 +02:00

Its highly likely that this bug is specific to your hardware/driver configuration.
These kinds of display issues are often caused by OpenGL driver bugs.

While its possible a software error in Blender, its worth checking if this functions correctly...

After upgrading graphics card drivers.
On a different system (with different hardware/drivers).
Using a Software OpenGL renderer...
- On Linux, Official releases come with blender-softwaregl
- On MS-Windows: Downloading 'opengl32.dll' from download.blender.org/ftp/sergey/softwaregl and copying it so its located in the same directory as 'blender.exe'

If this is a driver bug, or we can't link to this to an error in Blender's code, the report may be closed as a driver error,
so please help us determine whether this is a bug in Blender or not.

Its highly likely that this bug is specific to your hardware/driver configuration. These kinds of display issues are often caused by OpenGL driver bugs. While its possible a software error in Blender, its worth checking if this functions correctly... - After upgrading graphics card drivers. - On a different system (with different hardware/drivers). - Using a Software OpenGL renderer... - On Linux, Official releases come with `blender-softwaregl` - On MS-Windows: Downloading 'opengl32.dll' from [download.blender.org/ftp/sergey/softwaregl ](http://download.blender.org/ftp/sergey/softwaregl) and copying it so its located in the same directory as 'blender.exe' If this is a driver bug, or we can't link to this to an error in Blender's code, the report may be closed as a driver error, so please help us determine whether this is a bug in Blender or not.

Aaron Carlisle commented

2017-04-21 21:41:22 +02:00

Changed status from 'Open' to: 'Archived'

Aaron Carlisle closed this issue

2017-04-21 21:41:22 +02:00

Aaron Carlisle self-assigned this 2017-04-21 21:41:22 +02:00

Aaron Carlisle commented

2017-04-21 21:41:22 +02:00

Since last asking for information it has been 7 or more days, due to the policy of our bug tracker
we will have to archive the report until the requested information is given.

Since last asking for information it has been 7 or more days, due to the policy of our bug tracker we will have to archive the report until the requested information is given.

Noneof Yourbusiness commented

2017-04-27 18:49:14 +02:00

Ah sorry I forgot about the issue. I was using Windows and downloaded the dll and put it in the Blender folder and repeated the steps and it opened the pop up fine without closing the program. Thanks for the help!

I'd say it is fixed for me.

Ah sorry I forgot about the issue. I was using Windows and downloaded the dll and put it in the Blender folder and repeated the steps and it opened the pop up fine without closing the program. Thanks for the help! I'd say it is fixed for me.

Aaron Carlisle commented

2017-04-28 00:06:36 +02:00

That is not a complete solution as you will find that it will be a lot slower but it tells us that it is not an issue we can fix but and issue inside your GPU driver.

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In Full Screen, Opening User Preferences Pop Up Crashes Blender #51148