Blender won't start after updating Nvidia drivers #51152

New Issue

Gal · 2017-04-08T00:30:46+02:00

Gal commented

2017-04-08 00:30:46 +02:00

System Information
Windows 10 64x, GPU-NVIDIA GeForce GTX 950M

Blender Version
blender-2.78c-windows64

Hi guys,
I just updated the latest GPU driver and since then Blender won't start.
First i had this:
AL lib: UpdateDeviceParams: Failed to set 44100hz, got 48000hz instead
then I deleted my appdate folder and I got this instead:
Error: EXCEPTION_ACCESS_VIOLATION
the only way I could use Blender was with the oGL.dll but It is so slow I can't really work with the program.

Later on I downgrade the nvidia drivers to the old pack I had and now Blender is working properly.

The thing is , I can't update my GPU drivers If I am willing to keep working on Blender which I do.

Are you familiar with this problems? Any offers?

Best regards,
Gal.

**System Information** Windows 10 64x, GPU-NVIDIA GeForce GTX 950M **Blender Version** blender-2.78c-windows64 Hi guys, I just updated the latest GPU driver and since then Blender won't start. First i had this: AL lib: <EE> UpdateDeviceParams: Failed to set 44100hz, got 48000hz instead then I deleted my appdate folder and I got this instead: Error: EXCEPTION_ACCESS_VIOLATION the only way I could use Blender was with the oGL.dll but It is so slow I can't really work with the program. Later on I downgrade the nvidia drivers to the old pack I had and now Blender is working properly. The thing is , I can't update my GPU drivers If I am willing to keep working on Blender which I do. Are you familiar with this problems? Any offers? Best regards, Gal.

Gal commented

2017-04-08 00:30:46 +02:00

Changed status to: 'Open'

Gal commented

2017-04-08 00:30:46 +02:00

Added subscriber: @Gal-3

Mike Erwin commented

2017-04-09 05:40:39 +02:00

Added subscriber: @MikeErwin

Mike Erwin commented

2017-04-09 05:40:39 +02:00

Please add the driver version that works & the new version that crashes.

I'm downloading the latest version for my only NV card (Quadro K600) now.

Please add the driver version that works & the new version that crashes. I'm downloading the latest version for my only NV card (Quadro K600) now.

Mike Erwin commented

2017-04-09 05:59:46 +02:00

The latest Quadro driver (377.11 from 22 March) works with Blender 2.78c

From system-info.txt:

renderer:	'Quadro K600/PCIe/SSE2'
vendor:		'NVIDIA Corporation'
version:	'4.5.0 NVIDIA 377.11'

I can't test their Geforce driver, but I'm sure another developer can follow up.

The latest Quadro driver (377.11 from 22 March) works with Blender 2.78c From system-info.txt: ``` renderer: 'Quadro K600/PCIe/SSE2' vendor: 'NVIDIA Corporation' version: '4.5.0 NVIDIA 377.11' ``` I can't test their Geforce driver, but I'm sure another developer can follow up.

Gal commented

2017-04-09 06:52:06 +02:00

Hi again ,

NEW-
Version 381.65 Release Date April 6, 2017

OLD-
Version378.92 Release Date March 20, 2017

Thank you

Hi again , NEW- Version 381.65 Release Date April 6, 2017 OLD- Version378.92 Release Date March 20, 2017 Thank you

Mike Erwin commented

2017-04-09 21:48:40 +02:00

Added subscriber: @LazyDodo

Mike Erwin commented

2017-04-09 21:48:40 +02:00

@LazyDodo reports in IRC "I can't test on win10, but on win7/x64/gtx670 381.65 seems fine"

Aaron Carlisle commented

2017-04-17 18:52:17 +02:00

Added subscriber: @Blendify

Aaron Carlisle commented

2017-04-17 18:52:17 +02:00

The issue reported can't be reproduced so far, and has been moved to the BF Blender: Unconfirmed project.
If 2 other people aren't able to redo the bug after 2 weeks, it will be closed.

We appreciate the effort that goes into making bug reports, but to be able to fix bugs we have to be able to redo them.
If there is anything you can provide to help others to reproduce the problem, be sure to include it.

I will try to get old of a similar computer Win10 and 960m to test but will likely happen in ~2 weeks.

The issue reported can't be reproduced so far, and has been moved to the *BF Blender: Unconfirmed* project. If 2 other people aren't able to redo the bug after 2 weeks, it will be closed. We appreciate the effort that goes into making bug reports, but to be able to fix bugs we have to be able to redo them. If there is anything you can provide to help others to reproduce the problem, be sure to include it. I will try to get old of a similar computer Win10 and 960m to test but will likely happen in ~2 weeks.

Christian Baumeister commented

2017-04-21 12:33:01 +02:00

Added subscriber: @ChristianMoravec

Christian Baumeister commented

2017-04-21 12:33:01 +02:00

Hello,

I can confirm Blender 2.78c crashing on startup with NVIDIA driver 381.65 on a GeForce GTX770 and WIN10 64-bit system. I had to update my NVIDIA driver to the latest version after WIN10 creators update, otherwise I could not run Windows anymore.

Hello, I can confirm Blender 2.78c crashing on startup with NVIDIA driver 381.65 on a GeForce GTX770 and WIN10 64-bit system. I had to update my NVIDIA driver to the latest version after WIN10 creators update, otherwise I could not run Windows anymore.

Mike Erwin commented

2017-04-22 19:24:48 +02:00

FYI @Gal-3 and @ChristianMoravec I just ordered some NVIDIA cards so will be able to debug (and hopefully fix) this in a few days.

Gal commented

2017-04-23 21:53:02 +02:00

Hi @MikeErwin,
Thank you &
Thank you very much everyone else for the assist.

Hi @MikeErwin, Thank you & Thank you very much everyone else for the assist.

Aaron Carlisle commented

2017-04-23 22:34:48 +02:00

I should be able to test on a GTX 960M later this week.

Thilo Schroeder commented

2017-04-26 02:32:38 +02:00

Added subscriber: @tschroeder

Thilo Schroeder commented

2017-04-26 02:32:38 +02:00

Hello,

can confirm the crashes on startup with NVIDIA 381.65 on GTX970 and Win10 64bit Creators update. Update to NVIDIA 381.89 fixed the issue.

Hello, can confirm the crashes on startup with NVIDIA 381.65 on GTX970 and Win10 64bit Creators update. Update to NVIDIA 381.89 fixed the issue.

Mike Erwin commented

2017-05-05 00:41:25 +02:00

Just tested Blender 2.78c on latest Windows 10 (64-bit) and Geforce GTX 1050.

Windows automatically detected the new card and installed the 378.78 driver. I downloaded 381.65 which Blender ran fine on (no crash). Updated to the latest 381.89 which Blender also runs fine on.

@Gal-3 does the latest driver update resolve this issue for you?

Just tested Blender 2.78c on latest Windows 10 (64-bit) and Geforce GTX 1050. Windows automatically detected the new card and installed the 378.78 driver. I downloaded 381.65 which Blender ran fine on (no crash). Updated to the latest 381.89 which Blender also runs fine on. @Gal-3 does the latest driver update resolve this issue for you?

Gal commented

2017-05-05 00:57:05 +02:00

Hi Mike @MikeErwin ,
There is a new driver version from yesterday 04/05/17.
I have just installed it and everything looks normal fine by now, again Windows 10 x64.

Thanks and best regards.

Hi Mike @MikeErwin , There is a new driver version from yesterday 04/05/17. I have just installed it and everything looks normal fine by now, again Windows 10 x64. Thanks and best regards.

Mike Erwin commented

2017-05-05 01:46:12 +02:00

Changed status from 'Open' to: 'Resolved'

Mike Erwin closed this issue

2017-05-05 01:46:12 +02:00

Mike Erwin self-assigned this 2017-05-05 01:46:12 +02:00

Mike Erwin commented

2017-05-05 01:46:12 +02:00

Fixed by unknown NVIDIA magic.

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Blender won't start after updating Nvidia drivers #51152