Blender 2.79 crashes on startup #53076

New Issue

Sarah-Jayne Hucks · 2017-10-15T15:28:01+02:00

Sarah-Jayne Hucks commented

2017-10-15 15:28:01 +02:00

System Information
Operating system and graphics card
Windows 7 Ultimate and NVIDIA GeForce GT 710

Blender Version
Broken: 2.79
Worked: (optional)

Short description of error
Crashes on startup. Command prompt briefly pops up and disappears.

Exact steps for others to reproduce the error
Downloaded the latest blender file, with all the latest drivers updated for my computer with new motherboard and processor. First line was the only part I could read. "AL Lib: UpdateDeviceParons: Failed to set 44100hz, 48000hz instead

Found an image another user shared and it appears to be the same.

**System Information** Operating system and graphics card Windows 7 Ultimate and NVIDIA GeForce GT 710 **Blender Version** Broken: 2.79 Worked: (optional) **Short description of error** Crashes on startup. Command prompt briefly pops up and disappears. **Exact steps for others to reproduce the error** Downloaded the latest blender file, with all the latest drivers updated for my computer with new motherboard and processor. First line was the only part I could read. "AL Lib: <EE> UpdateDeviceParons: Failed to set 44100hz, 48000hz instead Found an image another user shared and it appears to be the same. ![241OK Blender message.jpg](https://archive.blender.org/developer/F1039091/241OK_Blender_message.jpg)

Sarah-Jayne Hucks commented

2017-10-15 15:28:01 +02:00

Changed status to: 'Open'

Sarah-Jayne Hucks commented

2017-10-15 15:28:01 +02:00

Added subscriber: @Wyverntales

Vuk Gardašević commented

2017-10-15 15:52:57 +02:00

Added subscriber: @VukGardasevic

Vuk Gardašević commented

2017-10-15 15:52:57 +02:00

Concerning the warning in the console - it is harmless and it comes from the Audaspace library.
To make it not show anymore go to File > User Preferences > System. Find the Sound label on the left and under it the Sample Rate drop down menu. In your case, pick 48 kHz and press the Save User Settings button at the bottom.

This issue seems similar to #52978

Concerning the warning in the console - it is harmless and it comes from the Audaspace library. To make it not show anymore go to `File > User Preferences > System`. Find the Sound label on the left and under it the` Sample Rate` drop down menu. In your case, pick 48 kHz and press the Save User Settings button at the bottom. ![how_to_change_sample_rate.jpg](https://archive.blender.org/developer/F415182/how_to_change_sample_rate.jpg) This issue seems similar to #52978

Brecht Van Lommel commented

2017-10-15 16:06:49 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2017-10-15 16:06:49 +02:00

Changing the sound settings won't be possible until Blender can actually start though.

Some things to check:

Are you using Windows 32 or 64 bit, and did you download the matching Blender 32 or 64 bit version?
Have you installed all the latest Windows 7 service packs and updates (these sometimes add support for new CPU instructions)?
What is the exact processor model you are using (can be found under Windows System settings)?
The screenshot shows Blender 2.77, so I guess both 2.77 and 2.79 have the problem?

Changing the sound settings won't be possible until Blender can actually start though. Some things to check: * Are you using Windows 32 or 64 bit, and did you download the matching Blender 32 or 64 bit version? * Have you installed all the latest Windows 7 service packs and updates (these sometimes add support for new CPU instructions)? * What is the exact processor model you are using (can be found under Windows System settings)? * The screenshot shows Blender 2.77, so I guess both 2.77 and 2.79 have the problem?

Vuk Gardašević commented

2017-10-15 16:09:29 +02:00

The sound setting is just to explain what the warning is if encountered in the future - when Blender works. :)