User preferences show in blank
Closed, ArchivedPublic

Description

System Information
Windows 10 Home - Intel®Graphics Media Accelerator 4500M

Blender Version
Broken: 2.79 5bd8ac9
Worked:

Short description of error
User preferences are not displayed
Exact steps for others to reproduce the error

  1. Open Blender
  2. In File options, click to User preferences
  3. User preferences show in blank

Details

Type
Bug
ronan ducluzeau (zeauro) triaged this task as Incomplete priority.EditedFeb 13 2018, 7:37 PM

We have had quite a lot of reports about this, as far as we can tell this is a bug in some graphic card drivers relating to using the same OpenGL context for multiple windows (something which seems not to be well supported especially for low-end cards).

All we can suggest if to try update your graphics card drivers, or possibly buy a better graphics card.

Failing that, you can workaround this by accessing the user preference from the window-type-selector available on the window headers.

Is this piece of information useful ?

More than a week passed without a reply.

Due to the tracker policy, archiving until the required additional information / data is provided.