Blender 2.79a crashes immediately on Laptop #54088

New Issue

Pierre Schiller · 2018-02-16T22:21:59+01:00

Pierre Schiller commented

2018-02-16 22:21:59 +01:00

System Information
Windows 7 x64 bits. Gateway nv53a laptop> Athlon IIP320 Machine dual-core 2.10 ghz with 4gb Ram. Ati Mobility Radeon HD4200 series for graphic card.

Blender Version
Broken: 2.79a - Can´t create any geometry except torus.
Worked: (optional)

Short description of error
Immediate crash upon creating any geometry
I try to create a primitive mesh and blender closes. Only torus is the only one that can be done trhough SHIFT+A or clicking the UI button. All other primitives crash blender. I deactivated some of the addons and the crash still continues.

Exact steps for others to reproduce the error
This blender directory is on a different drive than default blender´s directory. Blender 2.79a is unpacked on my D:\program files\Blender 2.9-a. I open blender and create a primitive mesh. Application closes immediately.

**System Information** Windows 7 x64 bits. Gateway nv53a laptop> Athlon IIP320 Machine dual-core 2.10 ghz with 4gb Ram. Ati Mobility Radeon HD4200 series for graphic card. **Blender Version** Broken: 2.79a - Can´t create any geometry except torus. Worked: (optional) **Short description of error** [Immediate crash upon creating any geometry ](https://imgur.com/kLHrqin) I try to create a primitive mesh and blender closes. Only torus is the only one that can be done trhough SHIFT+A or clicking the UI button. All other primitives crash blender. I deactivated some of the addons and the crash still continues. **Exact steps for others to reproduce the error** This blender directory is on a different drive than default blender´s directory. Blender 2.79a is unpacked on my D:\program files\Blender 2.9-a. I open blender and create a primitive mesh. Application closes immediately.

Pierre Schiller commented

2018-02-16 22:21:59 +01:00

Added subscriber: @PierreSchiller

Ray molenkamp commented

2018-02-16 22:32:25 +01:00

Added subscriber: @LazyDodo

Ray molenkamp commented

2018-02-16 22:32:25 +01:00

ts highly likely that this bug is specific to your hardware/driver configuration. These kinds of display issues are often caused by OpenGL driver bugs.

While its possible a software error in Blender, its worth checking if this functions correctly...

After upgrading graphics card drivers.
On a different system (with different hardware/drivers).
Using a Software OpenGL renderer...
On Linux/macOS, Official releases come with blender-softwaregl
On MS-Windows: Download this dll and copying it so its located in the same directory as 'blender.exe' and run Blender normally.
If this is a driver bug, or we can't link to this to an error in Blender's code, the report may be closed as a driver error, so please help us determine whether this is a bug in Blender or not.

ts highly likely that this bug is specific to your hardware/driver configuration. These kinds of display issues are often caused by OpenGL driver bugs. While its possible a software error in Blender, its worth checking if this functions correctly... After upgrading graphics card drivers. On a different system (with different hardware/drivers). Using a Software OpenGL renderer... On Linux/macOS, Official releases come with blender-softwaregl On MS-Windows: Download [this dll ](http://download.blender.org/ftp/sergey/softwaregl/win64/opengl32.dll) and copying it so its located in the same directory as 'blender.exe' and run Blender normally. If this is a driver bug, or we can't link to this to an error in Blender's code, the report may be closed as a driver error, so please help us determine whether this is a bug in Blender or not.

David Lotts commented

2018-02-19 05:28:22 +01:00

Added subscriber: @dlotts

David Lotts commented

2018-02-19 05:28:22 +01:00

I am experiencing same behavior.
The title of this issue should be renamed to "Crashes on Edit-mode or mesh creation"
I've been running 2.79rc2 since August for hours at a time. Still works and is very reliable.
After the blender crash, I updated my graphics driver using the Windows driver update, rebooted, blender does the same crash.
I copied the opengl32.dll (linked above) into the same directory with the blender.exe. Same crash behavior.
I set the startup to factory settings, same crash behavior.

Probably the same as #53996 .

Steps to Reproduce:

start blender.
click to dismiss splash screen
looks normal.
Tab OR click to edit-mode OR Shift-A choose mesh cube.
Blender window closes really fast.

Blender -d output:

C:\Users\j\Downloads\blender-2.79a-rc-windows64>blender.exe -d
Switching to fully guarded memory allocator.
Blender 2.79 (sub 0)
Build: Tue 01/23/2018 07:00 AM Windows
argv[0] = blender.exe
argv[1] = -d
read file C:\Users\j\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend
  Version 279 sub 0 date 2017-08-18 12:53 hash 7b397cd
Read prefs: C:\Users\j\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend
read file C:\Users\j\AppData\Roaming\Blender Foundation\Blender\2.79\config\startup.blend
  Version 279 sub 0 date 2017-08-18 12:53 hash 7b397cd

ordered
 OBPlane
found bundled python: C:\Users\j\Downloads\blender-2.79a-rc-windows64\2.79\python
measureit: Imported multifiles
ED_undo_push: Add Torus

ordered
 OBTorus
 OBPlane
Error: Unrecognized Exception

C:\Users\j\Downloads\blender-2.79a-rc-windows64>

Display:

AMD Radeon(TM) R5 Graphics
Adapter Type	AMD Radeon Graphics Processor (0x9851), Advanced Micro Devices, Inc. compatible
Adapter RAM	1.00 GB 
Installed Drivers	aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver Version	15.201.1301.0
INF File	oem24.inf (ati2mtag_MullinsPA_Mobile section)
Resolution	1920 x 1080 x 60 hertz
Bits/Pixel	32
Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 660.51 KB (676,360 bytes), 8/1/2015 2:28 AM)

My system

Microsoft Windows 10 Pro  10.0.16299 Build 16299
Model HP 23-q153la
System Type	x64-based PC
Processor	AMD A8-7410 APU with AMD Radeon R5 Graphics, 2200 Mhz, 4 Core(s), 4 Logical Processor(s)

I am experiencing same behavior. The title of this issue should be renamed to "Crashes on Edit-mode or mesh creation" I've been running 2.79rc2 since August for hours at a time. Still works and is very reliable. After the blender crash, I updated my graphics driver using the Windows driver update, rebooted, blender does the same crash. I copied the opengl32.dll (linked above) into the same directory with the blender.exe. Same crash behavior. I set the startup to factory settings, same crash behavior. Probably the same as #53996 . Steps to Reproduce: **** 1. start blender. 2. click to dismiss splash screen 3. looks normal. 4. Tab OR click to edit-mode OR Shift-A choose mesh cube. 5. Blender window closes really fast. Blender -d output: **** ``` C:\Users\j\Downloads\blender-2.79a-rc-windows64>blender.exe -d Switching to fully guarded memory allocator. Blender 2.79 (sub 0) Build: Tue 01/23/2018 07:00 AM Windows argv[0] = blender.exe argv[1] = -d read file C:\Users\j\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend Version 279 sub 0 date 2017-08-18 12:53 hash 7b397cd Read prefs: C:\Users\j\AppData\Roaming\Blender Foundation\Blender\2.79\config\userpref.blend read file C:\Users\j\AppData\Roaming\Blender Foundation\Blender\2.79\config\startup.blend Version 279 sub 0 date 2017-08-18 12:53 hash 7b397cd ordered OBPlane found bundled python: C:\Users\j\Downloads\blender-2.79a-rc-windows64\2.79\python measureit: Imported multifiles ED_undo_push: Add Torus ordered OBTorus OBPlane Error: Unrecognized Exception C:\Users\j\Downloads\blender-2.79a-rc-windows64> ``` Display: **** ``` AMD Radeon(TM) R5 Graphics Adapter Type AMD Radeon Graphics Processor (0x9851), Advanced Micro Devices, Inc. compatible Adapter RAM 1.00 GB Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll Driver Version 15.201.1301.0 INF File oem24.inf (ati2mtag_MullinsPA_Mobile section) Resolution 1920 x 1080 x 60 hertz Bits/Pixel 32 Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 660.51 KB (676,360 bytes), 8/1/2015 2:28 AM) ``` My system **** ``` Microsoft Windows 10 Pro 10.0.16299 Build 16299 Model HP 23-q153la System Type x64-based PC Processor AMD A8-7410 APU with AMD Radeon R5 Graphics, 2200 Mhz, 4 Core(s), 4 Logical Processor(s) ```

Bastien Montagne commented

2018-07-12 11:36:31 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2018-07-12 11:36:31 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2018-07-12 11:36:31 +02:00

Bastien Montagne self-assigned this 2018-07-12 11:36:31 +02:00

Bastien Montagne commented

2018-07-12 11:36:31 +02:00

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.

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Blender 2.79a crashes immediately on Laptop #54088