Error: EXCEPTION_INT_DIVIDE_BY_ZERO Blender will not start #55338

New Issue

Stephanie Ness · 2018-06-05T16:57:35+02:00

Stephanie Ness commented

2018-06-05 16:57:35 +02:00

System Information
Operating system and graphics card
Windows 10

Intel i5-7300U 2,6Ghz
intel (R) HD Graphics 620 graphics card

Blender Version
Broken: (example: 2.69.7 4b206af, see splash screen) 2.79 (sub 0)

Worked: (optional) never

Short description of error

Switching to fully guarded memory allocator.
Blender 2.79 (sub 0)
Build: Thu 03/22/2018 10:10 AM Windows
argv[0] = blender.exe
argv[1] = -d
read file
  Version 272 sub 2 date unknown hash unknown

ordered
 OBCube
 OBLamp
 OBCamera

Error: EXCEPTION_INT_DIVIDE_BY_ZERO

Exact steps for others to reproduce the error
Based on a (as simple as possible) attached .blend file with minimum amount of steps

It seems to be a programming error that makes Blender crash on Startup and not open. Suppressing Startup errors with the respective flag doesn't help . I use Intel chip and it is updated and Windows 10 completely updated. Crash happens on both 32bit and 64bit versions.

There is https://developer.blender.org/T45673
but everything said there did not solve the error, it seems to be still an imminent programming error in Blender

disable crash handler gives this

Blender 2.79 (sub 0)
Build: Thu 03/22/2018 10:10 AM Windows
argv[0] = blender.exe
argv[1] = -d
argv[2] = --disable-crash-handler
read file
  Version 272 sub 2 date unknown hash unknown

ordered
 OBCube
 OBLamp
 OBCamera

C:\Program Files (x86)\Blender Foundation\Blender>

It's a blender programming error somewhere and I hope that it can be resolved. Happy to do any additional checks.

**System Information** Operating system and graphics card Windows 10 Intel i5-7300U 2,6Ghz intel (R) HD Graphics 620 graphics card **Blender Version** Broken: (example: 2.69.7 4b206af, see splash screen) 2.79 (sub 0) Worked: (optional) never **Short description of error** ``` Switching to fully guarded memory allocator. Blender 2.79 (sub 0) Build: Thu 03/22/2018 10:10 AM Windows argv[0] = blender.exe argv[1] = -d read file Version 272 sub 2 date unknown hash unknown ordered OBCube OBLamp OBCamera ``` Error: EXCEPTION_INT_DIVIDE_BY_ZERO **Exact steps for others to reproduce the error** Based on a (as simple as possible) attached .blend file with minimum amount of steps It seems to be a programming error that makes Blender crash on Startup and not open. Suppressing Startup errors with the respective flag doesn't help . I use Intel chip and it is updated and Windows 10 completely updated. Crash happens on both 32bit and 64bit versions. There is https://developer.blender.org/T45673 but everything said there did not solve the error, it seems to be still an imminent programming error in Blender disable crash handler gives this ``` Blender 2.79 (sub 0) Build: Thu 03/22/2018 10:10 AM Windows argv[0] = blender.exe argv[1] = -d argv[2] = --disable-crash-handler read file Version 272 sub 2 date unknown hash unknown ordered OBCube OBLamp OBCamera C:\Program Files (x86)\Blender Foundation\Blender> ``` It's a blender programming error somewhere and I hope that it can be resolved. Happy to do any additional checks.

Stephanie Ness commented

2018-06-05 16:57:35 +02:00

Added subscriber: @seiccn

Philipp Oeser commented

2018-06-07 10:47:41 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2018-06-07 10:47:41 +02:00

Just generic other things you could try:

Try to disable any running antivirus.
Ensure you have no python executable available in your %path% envvar.
Try the latest build from our buildbot.
Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not).
Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.)

Marking as incomplete until we have these tried...

Just generic other things you could try: - Try to disable any running antivirus. - Ensure you have no python executable available in your %path% envvar. - Try the latest build from our buildbot. - Try to start Blender in factory settings (--factory-startup commandline option) (this will ensure whether this is a userpref or addon issue or not). - Try to tweak your GPU driver settings (e.g. try different values between 'performance' and 'quality' if you have such slider, etc.) Marking as incomplete until we have these tried...

Bastien Montagne commented

2018-07-12 16:10:10 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2018-07-12 16:10:10 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2018-07-12 16:10:10 +02:00

Bastien Montagne self-assigned this 2018-07-12 16:10:10 +02:00

Bastien Montagne commented

2018-07-12 16:10:10 +02:00

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.

Andrew Mole commented

2019-01-15 07:53:01 +01:00

Added subscriber: @boustrephon

Andrew Mole commented

2019-01-15 07:53:01 +01:00

I have this error message. I have Anaconda installed. Do I need to remove it from my path envvar? Is there any way round this that does not involve removing it from my path?

C:\Program Files\Blender Foundation\Blender>blender
AL lib: (EE) UpdateDeviceParams: Failed to set 44100hz, got 48000hz instead
Error: EXCEPTION_INT_DIVIDE_BY_ZERO

C:\Program Files\Blender Foundation\Blender>echo %PATH%
C:\Program Files\Python_3_6_4\Scripts\;C:\Program Files\Python_3_6_4\;C:\Users\amole\gcc\bin;C:\Users\amole\gcc\libexec\gcc\x86_64-w64-mingw32\8.1.0;C:\ProgramData\Anaconda3;C:\ProgramData\Anaconda3\Library\mingw-w64\bin;C:\ProgramData\Anaconda3\Library\usr\bin;C:\ProgramData\Anaconda3\Library\bin;C:\ProgramData\Anaconda3\Scripts;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit\;C:\WINDOWS\System32\OpenSSH\;%USERPROFILE%\AppData\Local\Microsoft\WindowsApps;
C:\Program Files\Blender Foundation\Blender>

I have this error message. I have Anaconda installed. Do I need to remove it from my path envvar? Is there any way round this that does not involve removing it from my path? ``` C:\Program Files\Blender Foundation\Blender>blender AL lib: (EE) UpdateDeviceParams: Failed to set 44100hz, got 48000hz instead Error: EXCEPTION_INT_DIVIDE_BY_ZERO C:\Program Files\Blender Foundation\Blender>echo %PATH% C:\Program Files\Python_3_6_4\Scripts\;C:\Program Files\Python_3_6_4\;C:\Users\amole\gcc\bin;C:\Users\amole\gcc\libexec\gcc\x86_64-w64-mingw32\8.1.0;C:\ProgramData\Anaconda3;C:\ProgramData\Anaconda3\Library\mingw-w64\bin;C:\ProgramData\Anaconda3\Library\usr\bin;C:\ProgramData\Anaconda3\Library\bin;C:\ProgramData\Anaconda3\Scripts;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Kits\10\Windows Performance Toolkit\;C:\WINDOWS\System32\OpenSSH\;%USERPROFILE%\AppData\Local\Microsoft\WindowsApps; C:\Program Files\Blender Foundation\Blender> ```

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Error: EXCEPTION_INT_DIVIDE_BY_ZERO Blender will not start #55338