Blender crashes when i click on it from task bar and when i open from minimized or go back to the application #60811

New Issue

Nicholas · 2019-01-24T05:51:29+01:00

Nicholas commented

2019-01-24 05:51:29 +01:00

System Information
Operating system: Microsoft Windows 10 (build 17134), 64-bit
Graphics card: Intel(R) UHD Graphics 620
Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz

Blender Version
Broken:
2.79b release

Short description of error

(ive been using blender for a couple years and i stopped for like 4 months and when i came back to it, this happened, i tried reinstalling and removing files but nothing has worked..)

Blender crashes when i click on it from task bar and when i open from minimized or go back to the application

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).
2019-01-23 18-45-54.flv

**System Information** Operating system: Microsoft Windows 10 (build 17134), 64-bit Graphics card: Intel(R) UHD Graphics 620 Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz **Blender Version** Broken: 2.79b release **Short description of error** (ive been using blender for a couple years and i stopped for like 4 months and when i came back to it, this happened, i tried reinstalling and removing files but nothing has worked..) Blender crashes when i click on it from task bar and when i open from minimized or go back to the application **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible). [2019-01-23 18-45-54.flv](https://archive.blender.org/developer/F6385862/2019-01-23_18-45-54.flv)

Nicholas commented

2019-01-24 05:51:29 +01:00

Added subscriber: @DedosThreat

blender-admin commented

2019-01-24 05:51:29 +01:00

#63279 was marked as duplicate of this issue

blender-admin commented

2019-01-24 05:51:29 +01:00

This issue was referenced by 6fdc688cd0

This issue was referenced by 6fdc688cd06c4b97d6e3e6767f0263b534f4158c

Nicholas commented

2019-01-24 17:04:32 +01:00

I need this really fast if anyone knows a solution..

Brecht Van Lommel commented

2019-01-24 17:07:11 +01:00

Added subscriber: @brecht

Brecht Van Lommel commented

2019-01-24 17:07:11 +01:00

See the advice here about installing latest drivers:
https://docs.blender.org/manual/en/dev/troubleshooting/gpu.html

Other than that it's unclear what the cause could be.

See the advice here about installing latest drivers: https://docs.blender.org/manual/en/dev/troubleshooting/gpu.html Other than that it's unclear what the cause could be.

Nicholas commented

2019-01-24 17:53:47 +01:00

In #60811#606089, @brecht wrote:
See the advice here about installing latest drivers:
https://docs.blender.org/manual/en/dev/troubleshooting/gpu.html

Other than that it's unclear what the cause could be.

I tried that :(

> In #60811#606089, @brecht wrote: > See the advice here about installing latest drivers: > https://docs.blender.org/manual/en/dev/troubleshooting/gpu.html > > Other than that it's unclear what the cause could be. I tried that :(

Nicholas commented

2019-01-24 20:58:53 +01:00

Im going to try resetting my pc

Joshua Leung commented

2019-01-25 14:58:50 +01:00

Added subscriber: @JoshuaLeung

Joshua Leung commented

2019-01-25 14:58:50 +01:00

This sounds like a graphics driver bug. I used to have similar issues about a decade ago on my old desktop that had integrated graphics (and it wasn't even one by Intel back then). The only solutions I found for that were:

Don't minimise Blender windows ever and/or don't keep Blender open if you're going to be away from the screen for a while (e.g. if the screensaver might pop up, or the machine might go into standby),
Save work before switching away from Blender,
Disable cursor shadows (this helped with some weird cursor flickering issues when moving over the UI, and also improved interactivity)

In your case, I'd suggest to try adjusting each one of the other options in the Advanced System Performance section one by one, taking note of whether disabling certain things makes Blender more stable

In particular I'd probably start by disabling Peek and any fancy visual effects for windows (e.g. animation, shadows, transparency, etc.)

This sounds like a graphics driver bug. I used to have similar issues about a decade ago on my old desktop that had integrated graphics (and it wasn't even one by Intel back then). The only solutions I found for that were: 1) Don't minimise Blender windows ever and/or don't keep Blender open if you're going to be away from the screen for a while (e.g. if the screensaver might pop up, or the machine might go into standby), 2) Save work before switching away from Blender, 3) Disable cursor shadows (this helped with some weird cursor flickering issues when moving over the UI, and also improved interactivity) In your case, I'd suggest to try adjusting each one of the other options in the Advanced System Performance section one by one, taking note of whether disabling certain things makes Blender more stable ![win10-advanced_system_perf_dialog.png](https://archive.blender.org/developer/F6400266/win10-advanced_system_perf_dialog.png) In particular I'd probably start by disabling Peek and any fancy visual effects for windows (e.g. animation, shadows, transparency, etc.)

Nicholas commented

2019-01-25 15:31:22 +01:00

In #60811#607030, @JoshuaLeung wrote:
This sounds like a graphics driver bug. I used to have similar issues about a decade ago on my old desktop that had integrated graphics (and it wasn't even one by Intel back then). The only solutions I found for that were:

Don't minimise Blender windows ever and/or don't keep Blender open if you're going to be away from the screen for a while (e.g. if the screensaver might pop up, or the machine might go into standby),

Save work before switching away from Blender,

Disable cursor shadows (this helped with some weird cursor flickering issues when moving over the UI, and also improved interactivity)

In your case, I'd suggest to try adjusting each one of the other options in the Advanced System Performance section one by one, taking note of whether disabling certain things makes Blender more stable

In particular I'd probably start by disabling Peek and any fancy visual effects for windows (e.g. animation, shadows, transparency, etc.)

I just reset my PC and it's working perfectly now :')

> In #60811#607030, @JoshuaLeung wrote: > This sounds like a graphics driver bug. I used to have similar issues about a decade ago on my old desktop that had integrated graphics (and it wasn't even one by Intel back then). The only solutions I found for that were: > 1) Don't minimise Blender windows ever and/or don't keep Blender open if you're going to be away from the screen for a while (e.g. if the screensaver might pop up, or the machine might go into standby), > 2) Save work before switching away from Blender, > 3) Disable cursor shadows (this helped with some weird cursor flickering issues when moving over the UI, and also improved interactivity) > > > In your case, I'd suggest to try adjusting each one of the other options in the Advanced System Performance section one by one, taking note of whether disabling certain things makes Blender more stable > ![win10-advanced_system_perf_dialog.png](https://archive.blender.org/developer/F6400266/win10-advanced_system_perf_dialog.png) > > In particular I'd probably start by disabling Peek and any fancy visual effects for windows (e.g. animation, shadows, transparency, etc.) I just reset my PC and it's working perfectly now :')

Brecht Van Lommel commented

2019-01-25 19:28:07 +01:00

Changed status from 'Open' to: 'Resolved'

Brecht Van Lommel closed this issue

2019-01-25 19:28:07 +01:00

Brecht Van Lommel self-assigned this 2019-01-25 19:28:07 +01:00

Brecht Van Lommel commented

2019-01-25 19:28:07 +01:00

Let's consider it resolved then, not much we can do here to investigate things further.

Nicholas commented

2019-02-06 14:59:01 +01:00

So after i reset my Computer i found out what the problem was, it was my XP-pen drivers, its been causing this so, if anyone has a fix that would be great :) otherwise i just cant use my pen tablet.

Brecht Van Lommel was unassigned by Nicholas

2019-02-06 17:29:12 +01:00

Nicholas self-assigned this 2019-02-06 17:29:12 +01:00

Brecht Van Lommel commented

2019-02-06 17:34:12 +01:00

Does it also happen with the latest daily builds (2.79 or 2.80)?
https://builder.blender.org/download/

We recently made some changes to tablet handling which might help here.

Does it also happen with the latest daily builds (2.79 or 2.80)? https://builder.blender.org/download/ We recently made some changes to tablet handling which might help here.

Nicholas was unassigned by Brecht Van Lommel

2019-02-06 17:34:30 +01:00

Nicholas commented

2019-02-06 19:06:07 +01:00

In #60811#614668, @brecht wrote:
Does it also happen with the latest daily builds (2.79 or 2.80)?
https://builder.blender.org/download/

We recently made some changes to tablet handling which might help here.

The Beta?

> In #60811#614668, @brecht wrote: > Does it also happen with the latest daily builds (2.79 or 2.80)? > https://builder.blender.org/download/ > > We recently made some changes to tablet handling which might help here. The Beta?

Brecht Van Lommel commented

2019-02-06 19:07:43 +01:00

Both the 2.79 stable daily build and the 2.80 beta have new fixes compared to 2.79b.

Nicholas commented

2019-02-06 20:52:51 +01:00

In #60811#614740, @brecht wrote:
Both the 2.79 stable daily build and the 2.80 beta have new fixes compared to 2.79b.

Works perfectly! thanks! ill tell you if it acts up again ?

> In #60811#614740, @brecht wrote: > Both the 2.79 stable daily build and the 2.80 beta have new fixes compared to 2.79b. Works perfectly! thanks! ill tell you if it acts up again ?

Nicholas commented

2019-02-07 15:20:52 +01:00

In #60811#614740, @brecht wrote:
Both the 2.79 stable daily build and the 2.80 beta have new fixes compared to 2.79b.

I just was using blender today and its doing the same thing. it didnt fix the pen tablet software ;-;

> In #60811#614740, @brecht wrote: > Both the 2.79 stable daily build and the 2.80 beta have new fixes compared to 2.79b. I just was using blender today and its doing the same thing. it didnt fix the pen tablet software ;-;

Brecht Van Lommel commented

2019-02-07 15:51:42 +01:00

Changed status from 'Resolved' to: 'Open'

Brecht Van Lommel reopened this issue

2019-02-07 15:51:42 +01:00

Brecht Van Lommel commented

2019-02-07 15:51:42 +01:00

Did you try 2.79 or 2.80?

Please try tomorrow's 2.79 build, it will include a possible fix for this issue.

Did you try 2.79 or 2.80? Please try tomorrow's 2.79 build, it will include a possible fix for this issue.

Nicholas commented

2019-02-10 18:50:35 +01:00