when i open blender beta it chashes at start #63751

Closed
opened 2019-04-20 05:03:58 +02:00 by kevin · 9 comments

System InformationOS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-BJ62BCN
System Manufacturer Dell Inc.
System Model OptiPlex 960
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz, 2993 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A05, 7/31/2009
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role SOHO Server
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale 米国
Hardware Abstraction Layer Version = "10.0.17134.619"
User Name DESKTOP-BJ62BCN\user
Time Zone SA Western Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.87 GB
Available Physical Memory 661 MB
Total Virtual Memory 20.8 GB
Available Virtual Memory 3.22 GB
Page File Space 12.9 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, WinRE is not configured, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Operating system: window 10
Graphics card: AMD

**Blender Version
2.8 beta

Short description of error
``it crashes when I open blender beta`

**System Information**OS Name Microsoft Windows 10 Home Version 10.0.17134 Build 17134 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-BJ62BCN System Manufacturer Dell Inc. System Model OptiPlex 960 System Type x64-based PC System SKU Processor Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz, 2993 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date Dell Inc. A05, 7/31/2009 SMBIOS Version 2.5 Embedded Controller Version 255.255 BIOS Mode Legacy BaseBoard Manufacturer Dell Inc. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role SOHO Server Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale 米国 Hardware Abstraction Layer Version = "10.0.17134.619" User Name DESKTOP-BJ62BCN\user Time Zone SA Western Standard Time Installed Physical Memory (RAM) 8.00 GB Total Physical Memory 7.87 GB Available Physical Memory 661 MB Total Virtual Memory 20.8 GB Available Virtual Memory 3.22 GB Page File Space 12.9 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, WinRE is not configured, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions No Hyper-V - Virtualization Enabled in Firmware No Hyper-V - Data Execution Protection Yes Operating system: window 10 Graphics card: AMD **Blender Version 2.8 beta Short description of error ``it crashes when I open blender beta`
Author

Added subscriber: @kevin-gonz

Added subscriber: @kevin-gonz

Added subscriber: @Gvgeo-1

Added subscriber: @Gvgeo-1

Did you try the latest version from https://builder.blender.org/download/?
Does it closes immediately? Any error message would be helpful.
It would be nice to know the exact version. It is the filename of the download, or maybe the folder name where you extracted blender.

Did you try the latest version from [[ https://builder.blender.org/download/]]? Does it closes immediately? Any error message would be helpful. It would be nice to know the exact version. It is the filename of the download, or maybe the folder name where you extracted blender.
Author

yes it close inmediately

yes it close inmediately

Added subscriber: @brecht

Added subscriber: @brecht

Please run blender_debug_gpu.cmd included in the Blender package, and attach the resulting files here.

Please run `blender_debug_gpu.cmd` included in the Blender package, and attach the resulting files here.
Author
[blender_debug_output.txt](https://archive.blender.org/developer/F6963537/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F6963536/blender_system_info.txt)

Closing since we now only officially support AMD graphics cards with GCN 1st gen and later for Blender 2.80.

More information on that decision is here:
https://code.blender.org/2019/04/supported-gpus-in-blender-2-80/

We keep this bug listed in #61936 (EOL GPU problems tracking report) in case anyone is interested in fixing it.

Closing since we now only officially support AMD graphics cards with GCN 1st gen and later for Blender 2.80. More information on that decision is here: https://code.blender.org/2019/04/supported-gpus-in-blender-2-80/ We keep this bug listed in #61936 (EOL GPU problems tracking report) in case anyone is interested in fixing it.

Changed status from 'Open' to: 'Archived'

Changed status from 'Open' to: 'Archived'
Brecht Van Lommel self-assigned this 2019-05-07 13:07:25 +02:00
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Reference: blender/blender#63751
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