Page MenuHome

Blender cloud subscription renewal issues
Closed, ArchivedPublic

Description

Greetings. This might not be the proper channel but I didn't know where to go. I tried blender artists forum and someone advised me to come here. I have a Blender cloud subscription that has been working fine for a few months. I haven’t been able to renew it for almost a month, and now that I want to re-activate it this is what I get:

I’d appreciate it if someone could help me with this, I use the blender cloud frequently for production.

Thank you

Details

Type
Bug

Event Timeline

Please send an email to cloudsupport@blender.org, from the email address you used to subscribe to Blender Cloud.

You should also be able to renew your subscription from https://store.blender.org/renew-my-subscription.php (which is where that green button "Renew now" should also lead you).