cant launch blender #65111

New Issue

fadil fikrillah · 2019-05-25T11:05:40+02:00

fadil fikrillah commented

2019-05-25 11:05:40 +02:00

Operating system: archlinux
Graphics card: nvidia 430.14
Broken: 2019-05-24

cant run blender, error message:

Color management: using fallback mode for management
Color management: Error could not find role data role.
Writing: blender.crash.txt
zsh: segmentation fault (core dumped)  ./blender

blender.crash.txt

Operating system: archlinux Graphics card: nvidia 430.14 Broken: 2019-05-24 cant run blender, error message: ``` Color management: using fallback mode for management Color management: Error could not find role data role. Writing: blender.crash.txt zsh: segmentation fault (core dumped) ./blender ``` [blender.crash.txt](https://archive.blender.org/developer/F7067232/blender.crash.txt)

fadil fikrillah commented

2019-05-25 11:05:40 +02:00

Added subscriber: @fikrillah

Brecht Van Lommel commented

2019-05-25 21:00:47 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2019-05-25 21:00:47 +02:00

This seems like an incomplete download, as if some files are missing. Can you try downloading and unpacking Blender again?

fadil fikrillah commented

2019-05-26 18:43:40 +02:00

well, it happen sometimes, by the time that happen, it was in the latest git version.
but i just did make update, it works fine...

well, it happen sometimes, by the time that happen, it was in the latest git version. but i just did make update, it works fine...

fadil fikrillah commented

2019-05-27 10:09:12 +02:00

and it doesn't work now after restart. i updated it again and still error

Brecht Van Lommel commented

2019-05-27 23:44:43 +02:00

Since you mention make update, it seems like you are making your own build. Most likely there is something wrong in the setup then, but it's not possible for us to guess what.

For questions about building Blender, this would be the right place to task, with explanation of how exactly you setup up the build and build logs:
https://devtalk.blender.org/c/blender/building-blender

Since you mention `make update`, it seems like you are making your own build. Most likely there is something wrong in the setup then, but it's not possible for us to guess what. For questions about building Blender, this would be the right place to task, with explanation of how exactly you setup up the build and build logs: https://devtalk.blender.org/c/blender/building-blender

Brecht Van Lommel commented

2019-06-07 11:20:11 +02:00

Changed status from 'Open' to: 'Archived'

Brecht Van Lommel closed this issue

2019-06-07 11:20:11 +02:00

Brecht Van Lommel self-assigned this 2019-06-07 11:20:11 +02:00

fadil fikrillah commented

2019-07-18 16:13:55 +02:00

i've tried reinstall my system, blender can't launch everytime. tried official distro package (2.79) have same issue, tried download from blender.org, same issue
here's the log from blender.org package
blender.crash.txt

i've tried reinstall my system, blender can't launch everytime. tried official distro package (2.79) have same issue, tried download from blender.org, same issue here's the log from blender.org package [blender.crash.txt](https://archive.blender.org/developer/F7616823/blender.crash.txt)

Demeter Dzadik commented

2019-07-26 13:49:47 +02:00

Added subscriber: @Mets

Demeter Dzadik commented

2019-07-26 13:49:47 +02:00

Changed status from 'Archived' to: 'Open'

Demeter Dzadik reopened this issue

2019-07-26 13:49:47 +02:00

Demeter Dzadik commented

2019-07-26 13:49:47 +02:00

Re-opening this since the problem persists. Closed blender/blender-addons#67722.

I find it odd that it worked after you re-downloaded at one point, but broke again after restart. Maybe a faulty hard drive? Is there other software that you use on this computer that works as expected?

Re-opening this since the problem persists. Closed blender/blender-addons#67722. I find it odd that it worked after you re-downloaded at one point, but broke again after restart. Maybe a faulty hard drive? Is there other software that you use on this computer that works as expected?

fadil fikrillah commented

2019-07-26 22:10:12 +02:00

My system is fine, tried reinstall my distro, but still no luck. It was working like 1/2 of the time. But now it's not working at all. All other software is working just fine...

dark999 commented

2019-07-26 23:18:45 +02:00

Added subscriber: @dark999

dark999 commented

2019-07-26 23:18:45 +02:00

Please, update this report following strictly this form https://developer.blender.org/maniphest/task/edit/form/1/

The operating system, main memory size, GPU brand and model, GPU driver version and Blender hash or its build date may be needed by developers to investigate this issue

You can check here https://www.blender.org/download/requirements/ if your hardware and software meet minimum Blender requirement

do you build your Blender from the source or do you use a precompiled Blender? you can try to download a pre-compiled version from here https://www.blender.org/download/ for the Release Candidate 3, at the bottom of this page you can find a dailybuild, it's a little more correct than RC3

Please, update this report following strictly this form https://developer.blender.org/maniphest/task/edit/form/1/ The operating system, main memory size, GPU brand and model, GPU driver version and Blender hash or its build date may be needed by developers to investigate this issue You can check here https://www.blender.org/download/requirements/ if your hardware and software meet minimum Blender requirement do you build your Blender from the source or do you use a precompiled Blender? you can try to download a pre-compiled version from here https://www.blender.org/download/ for the Release Candidate 3, at the bottom of this page you can find a dailybuild, it's a little more correct than RC3

fadil fikrillah commented

2019-07-28 05:34:36 +02:00

System Information
Operating system: Arch Linux (current)
Graphics card:
$ lspci -vnn | grep VGA -A 12
09:00.0 VGA compatible controller [0300]: NVIDIA Corporation GP106 [GeForce GTX 1060 6GB] [10de:1c03] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ZOTAC International (MCO) Ltd. GP106 [GeForce GTX 1060 6GB] [19da:1438]
Flags: bus master, fast devsel, latency 0, IRQ 68
Memory at fc000000 (32-bit, non-prefetchable) [size=16M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=32M]
I/O ports at e000 [size=128]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities:
Kernel driver in use: nvidia
Kernel modules: nouveau, nvidia_drm, nvidia
System memory: 8Gb
nvidia driver version: 430.34-3

Blender Version
any blender version i've tried (from 2.79 up) from many sources, but for the sake of this report 79ce2054d4 from blender.org

Short description of error
blender doesnt launch

Exact steps for others to reproduce the error
double click on the binary

**System Information** Operating system: Arch Linux (current) Graphics card: $ lspci -vnn | grep VGA -A 12 09:00.0 VGA compatible controller [0300]: NVIDIA Corporation GP106 [GeForce GTX 1060 6GB] [10de:1c03] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ZOTAC International (MCO) Ltd. GP106 [GeForce GTX 1060 6GB] [19da:1438] Flags: bus master, fast devsel, latency 0, IRQ 68 Memory at fc000000 (32-bit, non-prefetchable) [size=16M] Memory at e0000000 (64-bit, prefetchable) [size=256M] Memory at f0000000 (64-bit, prefetchable) [size=32M] I/O ports at e000 [size=128] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: <access denied> Kernel driver in use: nvidia Kernel modules: nouveau, nvidia_drm, nvidia System memory: 8Gb nvidia driver version: 430.34-3 **Blender Version** any blender version i've tried (from 2.79 up) from many sources, but for the sake of this report 79ce2054d436 from blender.org **Short description of error** blender doesnt launch **Exact steps for others to reproduce the error** double click on the binary

Demeter Dzadik commented

2019-07-28 12:50:17 +02:00

I would say wipe your user preferences, but if you reinstalled your entire system then that's not gonna help either. Hopefully a dev will have any idea, but since Brecht's guess didn't help, I don't know what will. :/ I will pray for your Blender.

dark999 commented

2019-07-28 13:13:21 +02:00

@fikrillah please, can you check if any 32 bit blender version work on your system?

your system use a nouveau drivers, blender stiil not working on it, it ia know issue on drivers side

@fikrillah please, can you check if any 32 bit blender version work on your system? your system use a nouveau drivers, blender stiil not working on it, it ia know issue on drivers side

fadil fikrillah commented

2019-07-28 17:02:45 +02:00

32bit has save result. ill try nouveau

i dont know it would be helpful, but it seems like someone else on the net also have same message:

blender: symbol lookup error: blender: undefined symbol: _ZN7Alembic3Abc3v117OObject14getChildHeaderERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE

32bit has save result. ill try nouveau i dont know it would be helpful, but it seems like someone else on the net also have same message: blender: symbol lookup error: blender: undefined symbol: _ZN7Alembic3Abc3v117OObject14getChildHeaderERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE

dark999 commented

2019-07-28 17:52:17 +02:00

@fikrillah you already use nouveau, you MUST disable it and install properly proprietary Nvidia drivers
in your system info we can see Kernel modules: nouveau, nvidia_drm, nvidia, this is relate to nouveau not Nvidia drivers

@fikrillah **you already use nouveau, you MUST disable it and install properly proprietary Nvidia drivers** in your system info we can see **Kernel modules: nouveau, nvidia_drm, nvidia**, this is relate to nouveau not Nvidia drivers

fadil fikrillah commented

2019-07-28 19:16:43 +02:00

the wiki says, when nvidia is installed. it automatically blacklist nouveau. and also one line above it
Kernel driver in use: nvidia

the wiki says, when nvidia is installed. it automatically blacklist nouveau. and also one line above it Kernel driver in use: nvidia

Sebastian Parborg commented

2019-08-05 11:46:19 +02:00

Added subscriber: @ZedDB

Sebastian Parborg commented

2019-08-05 11:46:19 +02:00

Just to be clear, you get the same error message when building blender yourself or using the precompiled build bot version?

fadil fikrillah commented

2019-08-07 06:49:02 +02:00

yes, tried from many sources, i still get the message...

dark999 commented

2019-08-07 09:12:04 +02:00

@fikrillah in terminal write: sudo lsmod | grep nvidia if you see nvidia as output you use proprietary Nvidia drivers, else you not have properly installed these and use nouveau drivers instead. To confirm this you can write in terminal sudo lsmod | grep nouveau and you see this drivers loaded in kernel. to work only one nvidia GPU drivers can be loaded in kernel

@fikrillah in terminal write: `sudo lsmod | grep nvidia` if you see nvidia as output you use proprietary Nvidia drivers, else you not have properly installed these and use `nouveau` drivers instead. To confirm this you can write in terminal `sudo lsmod | grep nouveau `and you see this drivers loaded in kernel. to work only one nvidia GPU drivers can be loaded in kernel

fadil fikrillah commented

2019-08-07 10:35:06 +02:00

[~]
$ sudo lsmod | grep nvidia
nvidia_drm 57344 6
nvidia_modeset 1118208 9 nvidia_drm
nvidia 19103744 374 nvidia_modeset
drm_kms_helper 225280 1 nvidia_drm
drm 503808 9 drm_kms_helper,nvidia_drm
ipmi_msghandler 69632 2 ipmi_devintf,nvidia
[~]
$ sudo lsmod | grep nouveau
[~]
$

well this is output i got

[~] $ sudo lsmod | grep nvidia nvidia_drm 57344 6 nvidia_modeset 1118208 9 nvidia_drm nvidia 19103744 374 nvidia_modeset drm_kms_helper 225280 1 nvidia_drm drm 503808 9 drm_kms_helper,nvidia_drm ipmi_msghandler 69632 2 ipmi_devintf,nvidia [~] $ sudo lsmod | grep nouveau [~] $ well this is output i got

Demeter Dzadik commented

2019-08-07 11:15:02 +02:00

Removed subscriber: @Mets

Bastien Montagne commented

2019-08-20 12:12:12 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2019-08-20 12:12:12 +02:00

Crash seems to happen in GHost while trying to refresh list of input devices. Do you have any "non-standard" devices? Like a 3D mouse, a tablet, etc? Can you try to unplug everything but a regular keyboard and mouse, and see whether Blender starts for you then?

This definitively looks like a specific system setup issue...

Crash seems to happen in GHost while trying to refresh list of input devices. Do you have any "non-standard" devices? Like a 3D mouse, a tablet, etc? Can you try to unplug everything but a regular keyboard and mouse, and see whether Blender starts for you then? This definitively looks like a specific system setup issue...

Bastien Montagne commented

2019-08-27 12:16:21 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2019-08-27 12:16:21 +02:00

Bastien Montagne commented

2019-08-27 12:16:21 +02:00

More than a week without reply or activity. Due to the policy of the tracker archiving for until required info/data are provided.

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cant launch blender #65111