Blender 2.8 crash #67206

New Issue

Balthazar Risacher · 2019-07-19T04:50:44+02:00

2019-07-19 04:50:44 +02:00

System Information
Surface Book 2
Operating system: Windows 10 version 1903
Graphics card: Nvidia Geforce GTX 1060 with the last Nvidia Studio Driver 430.86

Blender Version
Broken: 2.80 RC01
Worked: (optional)

Short description of error
Blender crash for any reason at any time.
here is the error report on event log:

The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

The GPU has been disconnected and this application may become unresponsive.

Error code: 10
(pid=14636 tid=3080 blender.exe 64bit)

**System Information** Surface Book 2 Operating system: Windows 10 version 1903 Graphics card: Nvidia Geforce GTX 1060 with the last Nvidia Studio Driver 430.86 **Blender Version** Broken: 2.80 RC01 Worked: (optional) **Short description of error** Blender crash for any reason at any time. here is the error report on event log: The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: The GPU has been disconnected and this application may become unresponsive. Error code: 10 (pid=14636 tid=3080 blender.exe 64bit)

Balthazar Risacher commented

2019-07-19 04:50:44 +02:00

Added subscriber: @kanzer

Gavin Scott commented

2019-07-19 05:23:39 +02:00

Added subscriber: @GavinScott

Gavin Scott commented

2019-07-19 05:23:39 +02:00

Generally can't be a Blender bug if the GPU driver is dying.

Oh, look...

https://www.theinquirer.net/inquirer/news/3078994/windows-10-may-update-surface-book-nvidia-gpu-issues
https://www.extremetech.com/computing/295103-microsoft-blocks-windows-10-may-2019-update-on-surface-book-2

What if for the moment you right-click blender.exe and use the Run with Graphics Processor or Render OpenGL on menu to run Blender on the integrated Intel graphics rather than the discrete Nvidia GPU? Won't be as fast of course, but there's a chance you could still get the 1060 to work for Cycles CUDA rendering.

You might look into uninstalling the 1903 update as a possible temporary measure as well of course.

Generally can't be a Blender bug if the GPU driver is dying. Oh, look... https://www.theinquirer.net/inquirer/news/3078994/windows-10-may-update-surface-book-nvidia-gpu-issues https://www.extremetech.com/computing/295103-microsoft-blocks-windows-10-may-2019-update-on-surface-book-2 What if for the moment you right-click blender.exe and use the Run with Graphics Processor or Render OpenGL on menu to run Blender on the integrated Intel graphics rather than the discrete Nvidia GPU? Won't be as fast of course, but there's a chance you could still get the 1060 to work for Cycles CUDA rendering. You might look into uninstalling the 1903 update as a possible temporary measure as well of course.

Balthazar Risacher commented

2019-07-19 14:25:32 +02:00

Thank's for your feedback

I already saw this issue report from Microsoft for Surface book 2's dGPU.
I encounter this issue only with Blender :( and no problem with Photoshop or Painter

Temporaly I will force the integrated Intel graphic to run Blender.

Thank's for your feedback I already saw this issue report from Microsoft for Surface book 2's dGPU. I encounter this issue only with Blender :( and no problem with Photoshop or Painter Temporaly I will force the integrated Intel graphic to run Blender.

Bastien Montagne commented

2019-07-29 18:15:36 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2019-07-29 18:15:36 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2019-07-29 18:15:36 +02:00

Bastien Montagne self-assigned this 2019-07-29 18:15:36 +02:00

Bastien Montagne commented

2019-07-29 18:15:36 +02:00

Looks like we cannot do much here... Thanks for the report anyway.

Oliver Silvérus commented

2019-08-23 09:39:18 +02:00

Added subscriber: @OliSil

Oliver Silvérus commented

2019-08-23 09:39:18 +02:00

I'm having the same problem, on a BookII as well. Also seems that Blender crashes and disconnects the Nvidia GPU once (even without rendering), but after getting the GPU started again (the simple way of doing that is to disconnect and reconnect the 2-1 screen from the keyboard) it's much more reliant. So strange..

Balthazar Risacher commented

2019-08-23 13:51:13 +02:00

One way to resolve this issue is to rollback to Windows 10 version 1809. Since that my Surface Book 2 never crash again when I using the stable blender 2.8 version.
I'm worried because Microsoft didn't find the solution to resolve this issue.

One way to resolve this issue is to rollback to Windows 10 version 1809. Since that my Surface Book 2 never crash again when I using the stable blender 2.8 version. I'm worried because Microsoft didn't find the solution to resolve this issue.

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Blender 2.8 crash #67206