RX 5700 XT not working with 2.8 #67420

New Issue

Emerson Gifford · 2019-07-22T04:51:15+02:00

Emerson Gifford commented

2019-07-22 04:51:15 +02:00

System Information
Operating system: Windows 10
Graphics card: AMD Radeon RX 5700 XT

Blender Version
Broken: All builds of 2.8 (7-21-2019)
Worked: (optional)

After changing graphics cards from RTX 2060 to the new RX 5700 XT, my entire computer freezes when I open Blender 2.8, requiring a restart. I expect this to just be a driver bug, with this being a new graphics card- but I thought I should report it anyways.

Exact steps for others to reproduce the error
Literally just opening Blender 2.8 breaks it. 2.79 works fine.

**System Information** Operating system: Windows 10 Graphics card: AMD Radeon RX 5700 XT **Blender Version** Broken: All builds of 2.8 (7-21-2019) Worked: (optional) After changing graphics cards from RTX 2060 to the new RX 5700 XT, my entire computer freezes when I open Blender 2.8, requiring a restart. I expect this to just be a driver bug, with this being a new graphics card- but I thought I should report it anyways. **Exact steps for others to reproduce the error** Literally just opening Blender 2.8 breaks it. 2.79 works fine.

Emerson Gifford commented

2019-07-22 04:51:15 +02:00

Added subscriber: @Emersongiff

Eitan Traurig commented

2019-07-22 05:25:11 +02:00

Added subscriber: @EitanSomething

Eitan Traurig commented

2019-07-22 05:25:11 +02:00

Can you check if you are using the most recent driver version and if not update to the latest version.

Emerson Gifford commented

2019-07-22 05:34:44 +02:00

In #67420#729818, @EitanSomething wrote:
Can you check if you are using the most recent driver version and if not update to the latest version.

Yes, most recent drivers and software for everything.

> In #67420#729818, @EitanSomething wrote: > Can you check if you are using the most recent driver version and if not update to the latest version. Yes, most recent drivers and software for everything.

Rob Williams commented

2019-07-22 07:17:22 +02:00

Added subscriber: @Deathspawner

Rob Williams commented

2019-07-22 07:17:22 +02:00

I am experiencing the same issues. I am a benchmarker who's been testing 2.8 for some upcoming content, and the RX 5700 XT was the first roadblock I ran into. Oddly, I managed to get some good test runs in, but I didn't realize at the time how lucky that was. With the RX 5700 (non-XT), I can't get it stable even once. As is detailed here, the entire PC locks up as soon as Blender is opened. I extracted a fresh version to see if that would help, but no cigar.

I have some contacts I can reach out to at AMD to tip off about this issue. NVIDIA's Turing didn't work at launch either, but it at least didn't lock up the entire PC...

I am experiencing the same issues. I am a benchmarker who's been testing 2.8 for some upcoming content, and the RX 5700 XT was the first roadblock I ran into. Oddly, I managed to get some good test runs in, but I didn't realize at the time how lucky that was. With the RX 5700 (non-XT), I can't get it stable even once. As is detailed here, the entire PC locks up as soon as Blender is opened. I extracted a fresh version to see if that would help, but no cigar. I have some contacts I can reach out to at AMD to tip off about this issue. NVIDIA's Turing didn't work at launch either, but it at least didn't lock up the entire PC...

Jeroen Bakker commented

2019-07-22 08:36:19 +02:00

Added subscriber: @Jeroen-Bakker

Jeroen Bakker commented

2019-07-22 08:36:19 +02:00

Please report the driver version. Users are reporting that it works with the latest version of the driver (19.7.2) that was released last week.
If this is not the case we need more information in order how to reproduce it. #66848 (Blender 2.8 crash with AMD RX 5700 Series GPU's)

Please report the driver version. Users are reporting that it works with the latest version of the driver (19.7.2) that was released last week. If this is not the case we need more information in order how to reproduce it. #66848 (Blender 2.8 crash with AMD RX 5700 Series GPU's)

Emerson Gifford commented

2019-07-22 15:49:58 +02:00

In #67420#729883, @Jeroen-Bakker wrote:
Please report the driver version. Users are reporting that it works with the latest version of the driver (19.7.2) that was released last week.
If this is not the case we need more information in order how to reproduce it. #66848 (Blender 2.8 crash with AMD RX 5700 Series GPU's)

I'm using 19.7.2. Thats interesting that other people are getting it to work- I'll play around a little bit more and get back if I figure anything out.

> In #67420#729883, @Jeroen-Bakker wrote: > Please report the driver version. Users are reporting that it works with the latest version of the driver (19.7.2) that was released last week. > If this is not the case we need more information in order how to reproduce it. #66848 (Blender 2.8 crash with AMD RX 5700 Series GPU's) I'm using 19.7.2. Thats interesting that other people are getting it to work- I'll play around a little bit more and get back if I figure anything out.

Rob Williams commented

2019-07-22 17:07:03 +02:00

I had no idea AMD had released a new driver since I began testing last Monday. I updated to the .2 release (from .1), and it did in fact fix things for me. Emerson: You might want to try using DDU (Display Driver Uninstaller) to wipe your driver entirely (in safe mode), and then reinstall 19.7.2. DDU has saved me on multiple occasions with oddities like this.

Jeroen Bakker commented

2019-07-23 08:09:46 +02:00

Added subscriber: @atomicatom

Jeroen Bakker commented

2019-07-23 08:09:46 +02:00

@Emersongiff could you try to create a system-info.txt by following the next instructions.

Start a command line and go to the blender application folder.

blender.exe -b --python-expr "import sys_info;sys_info.write_sysinfo('system-info.txt')"

Blender should not open any display, writes the system-info.txt and then quits.
the system-info.txt can be found in the folder you start blender from. Please upload this to this issue report.

@Emersongiff could you try to create a system-info.txt by following the next instructions. Start a command line and go to the blender application folder. ``` blender.exe -b --python-expr "import sys_info;sys_info.write_sysinfo('system-info.txt')" ``` Blender should not open any display, writes the system-info.txt and then quits. the system-info.txt can be found in the folder you start blender from. Please upload this to this issue report.

Jeroen Bakker commented

2019-07-23 08:10:29 +02:00

Removed subscriber: @atomicatom

Demeter Dzadik commented

2019-08-03 11:39:46 +02:00

Added subscriber: @Mets

Demeter Dzadik commented

2019-08-03 11:39:46 +02:00

Changed status from 'Open' to: 'Archived'

Demeter Dzadik closed this issue

2019-08-03 11:39:46 +02:00

Demeter Dzadik self-assigned this 2019-08-03 11:39:46 +02:00

Demeter Dzadik commented

2019-08-03 11:39:46 +02:00

Closing due to no response in a week. Feel free to re-open if the issue persists, providing the information requested by Jeroen. (Add Action->Change Status->Open)

Paul Fairclough commented

2019-09-28 00:59:32 +02:00

Added subscriber: @pfair

Paul Fairclough commented

2019-09-28 00:59:32 +02:00

I'm seeing the same running on Linux using the "Radeon™ Software for Linux® Driver for Ubuntu 18.04.3 Revision Number 19.30" drivers.

Demeter Dzadik commented

2019-09-28 01:10:12 +02:00

I recommend opening a fresh report. Make sure you have the latest blender version, and in that new report, provide the system-info.txt that you get when you follow the instructions from Jeroen, along with any other info that could be helpful.

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RX 5700 XT not working with 2.8 #67420