Startup Closing Out #68232

New Issue

Faith · 2019-08-04T19:39:28+02:00

Faith commented

2019-08-04 19:39:28 +02:00

System Information
Operating system: Windows-10-10.0.17134 32 Bits
Graphics card: Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4242

Blender Version
Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: f6cb5f5449
Worked: (optional)

Short description of error
When 2.8 dropped, I had 2.79 downloaded before (been working with it for 1 year). After I had installed it, I opened the software. The grey screen will show up and then it would close. I deleted the software thinking that maybe the way it downladed was the problem. I had went through the file and found to open it through another way. It works just fine. But when I open a new file, it would close. Now I have some files still saved from working in 2.79. And I honestly have no idea about codes with bugs fixes and how to fix them. But if someone can help, please. I am hoping I don't have to buy another computer.

**System Information** Operating system: Windows-10-10.0.17134 32 Bits Graphics card: Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4242 **Blender Version** Broken: version: 2.80 (sub 75), branch: master, commit date: 2019-07-29 14:47, hash: `f6cb5f5449` Worked: (optional) **Short description of error** When 2.8 dropped, I had 2.79 downloaded before (been working with it for 1 year). After I had installed it, I opened the software. The grey screen will show up and then it would close. I deleted the software thinking that maybe the way it downladed was the problem. I had went through the file and found to open it through another way. It works just fine. But when I open a new file, it would close. Now I have some files still saved from working in 2.79. And I honestly have no idea about codes with bugs fixes and how to fix them. But if someone can help, please. I am hoping I don't have to buy another computer.

Faith commented

2019-08-04 19:39:28 +02:00

Added subscriber: @Phynixx94

amina amani commented

2019-08-04 20:02:58 +02:00

Added subscriber: @fefecoolyellow

amina amani commented

2019-08-04 20:02:58 +02:00

i have the same probleme

Rodger Davis commented

2019-08-05 00:22:14 +02:00

Added subscriber: @RodDavis

Rodger Davis commented

2019-08-05 00:22:14 +02:00

Downloading the official release will replace your older version.

If you need to revert back to 2.79 then go here:
https://www.blender.org/download/previous-versions/

Downloading the official release will replace your older version. If you need to revert back to 2.79 then go here: https://www.blender.org/download/previous-versions/

Rodger Davis commented

2019-08-05 00:24:38 +02:00

Also, make sure that your drivers are up to date, just in case that could be it.

Faith commented

2019-08-05 05:56:46 +02:00

In #68232#745144, @RodDavis wrote:
Also, make sure that your drivers are up to date, just in case that could be it.

have tried it...same problem

> In #68232#745144, @RodDavis wrote: > Also, make sure that your drivers are up to date, just in case that could be it. have tried it...same problem

tom k commented

2019-08-06 00:53:37 +02:00

Added subscriber: @tomjk

tom k commented

2019-08-06 00:53:37 +02:00

If you can open Blender 2.79, please make and attach a system info report.

go to Help menu -> save system info
choose a place to save it
drag and drop it from your file browser onto this page and submit your post.

This should help narrow down the problem (for example, I suspect your graphics card may be too old, but I can't work out what card it actually is from the name given in your post.)

If you can open Blender 2.79, please make and attach a system info report. 1. go to Help menu -> save system info 2. choose a place to save it 3. drag and drop it from your file browser onto this page and submit your post. This should help narrow down the problem (for example, I suspect your graphics card may be too old, but I can't work out what card it actually is from the name given in your post.)

Bastien Montagne commented

2019-08-13 17:43:28 +02:00

Added subscriber: @mont29

Bastien Montagne commented

2019-08-13 17:43:28 +02:00

Changed status from 'Open' to: 'Archived'

Bastien Montagne closed this issue

2019-08-13 17:43:28 +02:00

Bastien Montagne self-assigned this 2019-08-13 17:43:28 +02:00

Bastien Montagne commented

2019-08-13 17:43:28 +02:00

You are using 4 years old GPU drivers, please update them

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Startup Closing Out #68232