Blender 2.8 stable won't start on Windows 7 64 bit #68298

New Issue

Zoltan Szarvas · 2019-08-06T10:13:21+02:00

Zoltan Szarvas commented

2019-08-06 10:13:21 +02:00

System Information
Laptop: Dell Inspiron 15R
Operating system: Windows 7 Pro 64 bit 8 GB RAM
Graphics card: Intel® HD Graphics 4000 + Radeon 8730M

Blender Version
Broken: Stable 2.8
Worked: 2.79b

Short description of error
When i start the newest Blender i see the prompt window but closing after ~1sec. I try --debug --debug-gpu --debug-gpu-force-workarounds commands but nothing changed, still don't start. My graphics card are up-to-date.

UPDATE: I install the newest Radeon driver from AMD's site instead from Dell support's site. I have a problem at the installation, so installed the C++ redist 2015-2019 too: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Maybe only that solved the problem, but i share the link if anyone has the same problem, i hope this will help.

**System Information** Laptop: Dell Inspiron 15R Operating system: Windows 7 Pro 64 bit 8 GB RAM Graphics card: Intel® HD Graphics 4000 + Radeon 8730M **Blender Version** Broken: Stable 2.8 Worked: 2.79b **Short description of error** When i start the newest Blender i see the prompt window but closing after ~1sec. I try --debug --debug-gpu --debug-gpu-force-workarounds commands but nothing changed, still don't start. My graphics card are up-to-date. UPDATE: I install the newest Radeon driver from AMD's site instead from Dell support's site. I have a problem at the installation, so installed the C++ redist 2015-2019 too: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads Maybe only that solved the problem, but i share the link if anyone has the same problem, i hope this will help.

Zoltan Szarvas commented

2019-08-06 10:13:21 +02:00

Added subscriber: @totya0108

Robert Guetzkow commented

2019-08-06 11:58:58 +02:00

Added subscriber: @rjg

Robert Guetzkow commented

2019-08-06 11:58:58 +02:00

Are there any errors displayed on the console when you use --debug ?

Are there any errors displayed on the console when you use `--debug` ?

Robert Guetzkow commented

2019-08-06 15:05:34 +02:00

I noticed that you're using a laptop, do you also happen to use a docking station? If so, make sure that your OS is actually using your GPU and not the integrated graphics. You can check this by running dxdiag.exe and verifying if the display tab lists your GPU.

Zoltan Szarvas commented

2019-08-06 15:42:43 +02:00

This laptop cant use docking station. The OS is up to date, and the graphics driver too. In Catalyst control center i set the settings to use the Radeon but they dont using i think and i cant force to use it in other way.

I could take a picture the last moment before closing the program:

This laptop cant use docking station. The OS is up to date, and the graphics driver too. In Catalyst control center i set the settings to use the Radeon but they dont using i think and i cant force to use it in other way. I could take a picture the last moment before closing the program: ![Névtelen.png](https://archive.blender.org/developer/F7651644/Névtelen.png)

Zoltan Szarvas commented

2019-08-07 07:59:19 +02:00

Changed status from 'Open' to: 'Resolved'

Zoltan Szarvas closed this issue

2019-08-07 07:59:19 +02:00

diego commented

2020-12-11 05:08:09 +01:00

Added subscriber: @pollo-2

diego commented

2020-12-11 05:08:09 +01:00

how do I solve it

![imagen_2020-12-10_220613.png](https://archive.blender.org/developer/F9502168/imagen_2020-12-10_220613.png) how do I solve it ![image.png](https://archive.blender.org/developer/F9502170/image.png)

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Blender 2.8 stable won't start on Windows 7 64 bit #68298