Hardware: Tablets: Wacom Model No. CTL-471 does not work with Blender. #68872

New Issue

Sagar Mazumdar · 2019-08-20T16:39:58+02:00

Sagar Mazumdar commented

2019-08-20 16:39:58 +02:00

System Information
Operating system: Windows 10 Home Single Language Version 1803 Build 17134.765
Graphics card: GTX 1050Ti Driver Version 26.21.14.3160

Blender Version
Broken: 2.80
Worked: 2.7

Description of problem

I use One by Wacom Model No. CTL-471 with driver version 6.3.36-1 but the tablet seems to be not working with Blender anymore. Blender just stops working with no 'Not Responding' message. there is no response even to the mouse. The whole application just becomes unresponsive and I have to use task manager to close it.

Changing Preference>Input>Tablet API> Automatic to Windows Ink lets me use the tablet but I cannot draw with it and the pen buttons are mapped differently from my settings with no apparent way to change them.

Exact steps for others to reproduce the error
Just opening the program with default input settings with the tablet makes it freeze.
Changing the input settings with the mouse and then the tablet is usable as a mouse, but not as a drawing utility.
Changing back the tablet input settings to Automatic freezes it.

**System Information** Operating system: Windows 10 Home Single Language Version 1803 Build 17134.765 Graphics card: GTX 1050Ti Driver Version 26.21.14.3160 **Blender Version** Broken: 2.80 Worked: 2.7 **Description of problem** I use One by Wacom Model No. CTL-471 with driver version 6.3.36-1 but the tablet seems to be not working with Blender anymore. Blender just stops working with no 'Not Responding' message. there is no response even to the mouse. The whole application just becomes unresponsive and I have to use task manager to close it. Changing Preference>Input>Tablet API> Automatic to Windows Ink lets me use the tablet but I cannot draw with it and the pen buttons are mapped differently from my settings with no apparent way to change them. **Exact steps for others to reproduce the error** Just opening the program with default input settings with the tablet makes it freeze. Changing the input settings with the mouse and then the tablet is usable as a mouse, but not as a drawing utility. Changing back the tablet input settings to Automatic freezes it.

Sagar Mazumdar commented

2019-08-20 16:39:58 +02:00

Added subscriber: @SagarMazumdar

Philipp Oeser changed title from ~~My Tablet does not work with Blender.~~ to Hardware: Tablets: Wacom Model No. CTL-471 does not work with Blender.

2019-12-28 11:31:47 +01:00

Philipp Oeser commented

2019-12-28 13:43:41 +01:00

Added subscribers: @ChristopherPeerman, @lichtwerk

Philipp Oeser commented

2019-12-28 13:43:41 +01:00

@ChristopherPeerman: I cant check this myself [I'm on linux], does this ring a bell?

Christopher Peerman commented

2019-12-28 19:19:14 +01:00

It doesn't ring any bells, though I haven't had a chance to use Blender in a while. Can you let me know what the settings 'Windows Ink' and 'WinTab' do? There shouldn't have been any changes to the WinTab implementation between the working and none working versions.

Pablo Dobarro commented

2020-01-16 18:47:40 +01:00

Changed status from 'Needs Triage' to: 'Needs Developer To Reproduce'

Jeroen Bakker commented

2020-01-20 16:52:26 +01:00

Added subscriber: @Jeroen-Bakker

Jeroen Bakker commented

2020-01-20 16:52:26 +01:00

In order to add support for specific device we need to be able to have access to the device. So marking this for now as Known Issue, with low priority and needs developer to reproduce.

Nicholas Rishel commented

2020-04-04 07:26:58 +02:00

Added subscriber: @PrototypeNM1

Nicholas Rishel commented

2020-04-04 07:26:58 +02:00

To clarify, does Blender freeze on startup or when you try to use the pen?

Brecht Van Lommel commented

2020-04-08 12:55:09 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-04-08 12:55:09 +02:00

Changed status from 'Needs Developer To Reproduce' to: 'Needs User Info'

Brecht Van Lommel commented

2020-04-08 12:55:09 +02:00

There have been significant changes to tablet handling on Windows today. Can you verify if this is still an issue in the latest build?
https://builder.blender.org/download/

There have been significant changes to tablet handling on Windows today. Can you verify if this is still an issue in the latest build? https://builder.blender.org/download/

Ankit Meel commented

2020-05-01 17:42:10 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-05-01 17:42:10 +02:00

Changed status from 'Needs User Info' to: 'Archived'

Ankit Meel closed this issue

2020-05-01 17:42:10 +02:00

Ankit Meel self-assigned this 2020-05-01 17:42:10 +02:00

Ankit Meel commented

2020-05-01 17:42:10 +02:00

This is borderline feature request for adding support for a hardware; also eligible for closure due to inactivity since OP needs to update status; also can be marked "needs dev to redo" since a dev with the tablet would be working on it.

Choosing tracker policy to close this.

This is borderline feature request for adding support for a hardware; also eligible for closure due to inactivity since OP needs to update status; also can be marked "needs dev to redo" since a dev with the tablet would be working on it. Choosing tracker policy to close this.

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Hardware: Tablets: Wacom Model No. CTL-471 does not work with Blender. #68872