Windows Installer fails on startup. It thinks it's Blender 2.79 installer? #69625

Closed
opened 2019-09-07 22:33:13 +02:00 by Sergiusz Olszewski · 8 comments

System Information
Operating system: Windows 8.1 Pro x64
Graphics card: GTX660

Blender Version
Broken: Latest 2.8 installer from blender.org, {BB5CEFDD-D7AC-40C3-B63B-7224779EDF17}, 2019-07-29 17:50 (I guess time zones apply, I'm GMT+2 now)
Worked:

Short description of error
Blender 2.8 Installer (win64, .msi) relays on Blender 2.79 installation location or something.

Exact steps for others to reproduce the error

  1. When I start installation I got the error "The folder path 'Blender 2.79' contains an invalid character"
  2. After changing random key values from "blender 2.79" to "belnder279" I found the one causing the problem: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{random numbers}\InstallationPath (I think it was Installation Path - can't check it now)
  3. The problem continued with the error like "the shortname blender279 is incorrect" (I don't remember for sure)
  4. After removing entire Key (the one with random numbers), installation continues until I get the error "The feature you are trying to use is on a network resource that is unavailable. Blah blah blah, locate installation package 'blender-2.79-windows64.msi' in the box below.
  5. After feeding Blender 2.79 .msi installation file I got the error "The folder path 'Blender 2.79' contains an invalid character" at which point I gave up.

My verdict:
Either Blender 2.8 installer thinks it's Blender 2.79 installer or it's browsing for Blender 2.79 uninstaller against my will. Blender 2.8 Installer should not browse my computer looking for Blender 2.79 uninstaller or anything like that. I'm the owner of my PC and I decide if and when I want to uninstall previous version of the software. I guess Blender uses generic Windows installer, but it seems like this one is not configured correctly.

**System Information** Operating system: Windows 8.1 Pro x64 Graphics card: GTX660 **Blender Version** Broken: Latest 2.8 installer from blender.org, {BB5CEFDD-D7AC-40C3-B63B-7224779EDF17}, 2019-07-29 17:50 (I guess time zones apply, I'm GMT+2 now) Worked: **Short description of error** Blender 2.8 Installer (win64, .msi) relays on Blender 2.79 installation location or something. **Exact steps for others to reproduce the error** 1. When I start installation I got the error "The folder path 'Blender 2.79' contains an invalid character" 2. After changing random key values from "blender 2.79" to "belnder279" I found the one causing the problem: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{random numbers}\InstallationPath (I think it was Installation Path - can't check it now) 3. The problem continued with the error like "the shortname blender279 is incorrect" (I don't remember for sure) 4. After removing entire Key (the one with random numbers), installation continues until I get the error "The feature you are trying to use is on a network resource that is unavailable. Blah blah blah, locate installation package 'blender-2.79-windows64.msi' in the box below. 5. After feeding Blender 2.79 .msi installation file I got the error "The folder path 'Blender 2.79' contains an invalid character" at which point I gave up. **My verdict:** Either Blender 2.8 installer thinks it's Blender 2.79 installer or it's browsing for Blender 2.79 uninstaller against my will. Blender 2.8 Installer should not browse my computer looking for Blender 2.79 uninstaller or anything like that. I'm the owner of my PC and I decide if and when I want to uninstall previous version of the software. I guess Blender uses generic Windows installer, but it seems like this one is not configured correctly.

Added subscriber: @SergiuszOlszewski

Added subscriber: @SergiuszOlszewski

Added subscriber: @iss

Added subscriber: @iss

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

@SergiuszOlszewski does this happen with 2.81a installer?

@SergiuszOlszewski does this happen with 2.81a installer?

Changed status from 'Needs User Info' to: 'Resolved'

Changed status from 'Needs User Info' to: 'Resolved'
Sergiusz Olszewski self-assigned this 2020-01-10 20:48:41 +01:00

Issue does not persist with Blender 2.81.
Marked the topic as resolved.

Issue does not persist with Blender 2.81. Marked the topic as resolved.

Added subscriber: @sengthai

Added subscriber: @sengthai
I have found a solution here: https://success.trendmicro.com/solution/1107889-error-code-2203-shows-when-installing-the-worry-free-business-security-wfbs-agent
Sign in to join this conversation.
No Label
Interest
Alembic
Interest
Animation & Rigging
Interest
Asset Browser
Interest
Asset Browser Project Overview
Interest
Audio
Interest
Automated Testing
Interest
Blender Asset Bundle
Interest
BlendFile
Interest
Collada
Interest
Compatibility
Interest
Compositing
Interest
Core
Interest
Cycles
Interest
Dependency Graph
Interest
Development Management
Interest
EEVEE
Interest
EEVEE & Viewport
Interest
Freestyle
Interest
Geometry Nodes
Interest
Grease Pencil
Interest
ID Management
Interest
Images & Movies
Interest
Import Export
Interest
Line Art
Interest
Masking
Interest
Metal
Interest
Modeling
Interest
Modifiers
Interest
Motion Tracking
Interest
Nodes & Physics
Interest
OpenGL
Interest
Overlay
Interest
Overrides
Interest
Performance
Interest
Physics
Interest
Pipeline, Assets & IO
Interest
Platforms, Builds & Tests
Interest
Python API
Interest
Render & Cycles
Interest
Render Pipeline
Interest
Sculpt, Paint & Texture
Interest
Text Editor
Interest
Translations
Interest
Triaging
Interest
Undo
Interest
USD
Interest
User Interface
Interest
UV Editing
Interest
VFX & Video
Interest
Video Sequencer
Interest
Virtual Reality
Interest
Vulkan
Interest
Wayland
Interest
Workbench
Interest: X11
Legacy
Blender 2.8 Project
Legacy
Milestone 1: Basic, Local Asset Browser
Legacy
OpenGL Error
Meta
Good First Issue
Meta
Papercut
Meta
Retrospective
Meta
Security
Module
Animation & Rigging
Module
Core
Module
Development Management
Module
EEVEE & Viewport
Module
Grease Pencil
Module
Modeling
Module
Nodes & Physics
Module
Pipeline, Assets & IO
Module
Platforms, Builds & Tests
Module
Python API
Module
Render & Cycles
Module
Sculpt, Paint & Texture
Module
Triaging
Module
User Interface
Module
VFX & Video
Platform
FreeBSD
Platform
Linux
Platform
macOS
Platform
Windows
Priority
High
Priority
Low
Priority
Normal
Priority
Unbreak Now!
Status
Archived
Status
Confirmed
Status
Duplicate
Status
Needs Info from Developers
Status
Needs Information from User
Status
Needs Triage
Status
Resolved
Type
Bug
Type
Design
Type
Known Issue
Type
Patch
Type
Report
Type
To Do
No Milestone
No project
3 Participants
Notifications
Due Date
The due date is invalid or out of range. Please use the format 'yyyy-mm-dd'.

No due date set.

Dependencies

No dependencies set.

Reference: blender/blender#69625
No description provided.