Benchmark does not run #73291
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Reference: infrastructure/blender-open-data#73291
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I'm trying to run the Blender Benchmark 2.0.4 on my Windows 10 installation with the latest updates as of 19.01.2020 (build 18363.592). I also have the latest chipset, BIOS and GPU drivers installed. Full specifications are:
I've tried running all of the scenes in the benchmark on CPU and GPU, both on blender 2.81 and blender 2.81a. They all produce the same results -- either the benchmark scene loads and gets stuck in "warming up" (please see the attached photo)
or the benchmark produces an error saying "Did not receive Benchmark JSON Data."
I have tried clearing the cache and re-downloading the launcher itself multiple times now. I have submitted errors, here are some of the codes attached as instrcuted:
Added subscriber: @siegmour
Added subscriber: @SemMulder
Looking at the logs corresponding to the error ids it seems that it cannot find the
wmicutility (which we use to query the CPU information). Which version of Windows are you using?Sorry, I see you have included that in the initial report ;)
It seems to be an issue with the PATH environment variable. Probably hardcoding the path
C:\windows\system32\wbem\wmic.exewill resolve this.Looking deeper into this it is likely that a missing
%SystemRoot%\System32\Wbementry in the PATH will break various other stuff on Windows. @siegmour can you add this entry back into you PATH and try again?@SemMulder Hi Sem! Thank you very much for looking into this. I added "C:\windows\system32\wbem" and "%SystemRoot%\System32\Wbem" to path and it did indeed resolve the issue. The old blender benchmark wasn't working either (version 1.0 beta 2, missing "Start" buttons) and it fixed that one as well!
I have no idea why am I missing the path variable if it's supposed to be there by default. I haven't removed any from the defaults. This is also a clean Windows 1909 installed on 24/12/2019 and set-up "as new" without any Microsoft account, back-ups or etc.
Changed status from 'Needs Triage' to: 'Resolved'
Hmm, that is strange. I honestly do not know why it would not be there...
As this is out of scope for this project I am marking the ticket as resolved.
Added subscriber: @info-324
This comment was removed by @info-324
This comment was removed by @info-324
Hi Guys,
I have the same problem.
I have in user path %SystemRoot%\System32\Wbem and inn system path C:\Windows\System32\Wbem windows firewall switched off and Im still getting this error
“An unexpected error occurred while benchmarking: Did not receive benchmark JSON data.”
Error Id: 3a2a0d8d56f84b6295cced355d8a3017
What else can I try to fix it?