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Benchmark does not run
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Description

I'm trying to run the Blender Benchmark 2.0.4 on my Windows 10 installation with the latest updates as of 19.01.2020 (build 18363.592). I also have the latest chipset, BIOS and GPU drivers installed. Full specifications are:

  • B450 Tomahawk
  • Ryzen 2700X
  • Vega 64

I've tried running all of the scenes in the benchmark on CPU and GPU, both on blender 2.81 and blender 2.81a. They all produce the same results -- either the benchmark scene loads and gets stuck in "warming up" (please see the attached photo)

or the benchmark produces an error saying "Did not receive Benchmark JSON Data."

I have tried clearing the cache and re-downloading the launcher itself multiple times now. I have submitted errors, here are some of the codes attached as instrcuted:

  • 13fdba9e7f4e48e892f86eb1d5e0a1be
  • b8c3f0cb465f444781130da1730addae
  • d7e56b4365054acaae61a00383ec7b90
  • 31c225f7a57e48339043cdbb27133c11
  • 24770d4dae7a45d19ffbab545ded04d6

Event Timeline

Looking at the logs corresponding to the error ids it seems that it cannot find the wmic utility (which we use to query the CPU information). Which version of Windows are you using?

Which version of Windows are you using?

Sorry, I see you have included that in the initial report ;)

It seems to be an issue with the PATH environment variable. Probably hardcoding the path C:\windows\system32\wbem\wmic.exe will resolve this.

Looking deeper into this it is likely that a missing %SystemRoot%\System32\Wbem entry in the PATH will break various other stuff on Windows. @siegmour can you add this entry back into you PATH and try again?

siegmour added a comment.EditedJan 27 2020, 2:29 PM

@Sem Mulder (SemMulder) Hi Sem! Thank you very much for looking into this. I added "C:\windows\system32\wbem\" and "%SystemRoot%\System32\Wbem" to path and it did indeed resolve the issue. The old blender benchmark wasn't working either (version 1.0 beta 2, missing "Start" buttons) and it fixed that one as well!

I have no idea why am I missing the path variable if it's supposed to be there by default. I haven't removed any from the defaults. This is also a clean Windows 1909 installed on 24/12/2019 and set-up "as new" without any Microsoft account, back-ups or etc.

Sem Mulder (SemMulder) closed this task as Resolved.Jan 27 2020, 2:37 PM
Sem Mulder (SemMulder) claimed this task.

I have no idea why am I missing the path variable if it's supposed to be there by default. I haven't removed any from the defaults. This is also a clean Windows 1909 installed on 24/12/2019 and set-up "as new" without any Microsoft account, back-ups or etc.

Hmm, that is strange. I honestly do not know why it would not be there...

As this is out of scope for this project I am marking the ticket as resolved.