Blender crashes when after regain focus when using tablet #73315

Closed
opened 2020-01-22 14:23:48 +01:00 by Arthur · 21 comments

System Information
Operating system: Windows-10-10.0.18362 64 Bits
Graphics card: GeForce GTX 1060 6GB/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 432.00

Blender Version
Broken: version: 2.81 (sub 16), branch: master, commit date: 2019-12-04 11:32, hash: f1aa4d18d4

Short description of error
Blender crashes after main window regains focus from other Blender windows (such as Preferences or Render window).
It crashes when using a tablet 10moons T 503. Doesn't crash with Huion 1060+.

Also, there were a report about this bug #65880
I open the new to show that the bug is still occurs in master branch too.

Exact steps for others to reproduce the error
Open Blender
Open any new Blender window (using a tablet or mouse or anything)
Move a cursor to the main window with the tablet
Crash!

**System Information** Operating system: Windows-10-10.0.18362 64 Bits Graphics card: GeForce GTX 1060 6GB/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 432.00 **Blender Version** Broken: version: 2.81 (sub 16), branch: master, commit date: 2019-12-04 11:32, hash: `f1aa4d18d4` **Short description of error** Blender crashes after main window regains focus from other Blender windows (such as Preferences or Render window). It crashes when using a tablet 10moons T 503. Doesn't crash with Huion 1060+. Also, there were a report about this bug #65880 I open the new to show that the bug is still occurs in master branch too. **Exact steps for others to reproduce the error** Open Blender Open any new Blender window (using a tablet or mouse or anything) Move a cursor to the main window with the tablet Crash!
Author

Added subscriber: @ArthurPholax

Added subscriber: @ArthurPholax
Author

Additional information:
If I open Blender two times. Then, when I open a Preferences (or any) window, the only Blender that crashes is that where the window was open. Other Blender instance continues to work (crashes too after regaining focus of another "child" window).

Additional information: If I open Blender two times. Then, when I open a Preferences (or any) window, the only Blender that crashes is that where the window was open. Other Blender instance continues to work (crashes too after regaining focus of another "child" window).

Closed as duplicate of #59470

Closed as duplicate of #59470

Changed status from 'Duplicate' to: 'Needs Triage'

Changed status from 'Duplicate' to: 'Needs Triage'
Author

Error from command prompt

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FFE82C14943
Module : C:\WINDOWS\SYSTEM32\Wintab32.dll

Deleting/renaming Wintab32.dll fixes the problem, like in #59470 case.
But I still not expirience crashes on application switches.

Error from command prompt Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FFE82C14943 Module : C:\WINDOWS\SYSTEM32\Wintab32.dll Deleting/renaming Wintab32.dll fixes the problem, like in #59470 case. But I still not expirience crashes on application switches.

Added subscriber: @ideasman42

Added subscriber: @ideasman42

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

But I still not expirience crashes on application switches.

Can we close this issue then?

> But I still not expirience crashes on application switches. Can we close this issue then?
Author

In #73315#870318, @ideasman42 wrote:

But I still not expirience crashes on application switches.

Can we close this issue then?

I don't think so, because, you know, Blender still crashes, when I:

Open Blender
Open any new Blender window (using a tablet or mouse or anything)
Move a cursor to the main window with the tablet

> In #73315#870318, @ideasman42 wrote: >> But I still not expirience crashes on application switches. > > Can we close this issue then? I don't think so, because, you know, Blender still crashes, when I: >Open Blender >Open any new Blender window (using a tablet or mouse or anything) >Move a cursor to the main window with the tablet

Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'

Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'

Added subscriber: @brecht

Added subscriber: @brecht

Changed status from 'Needs Developer To Reproduce' to: 'Needs User Info'

Changed status from 'Needs Developer To Reproduce' to: 'Needs User Info'

There have been significant changes to tablet handling on Windows today. Can you verify if this is still an issue in the latest build?
https://builder.blender.org/download/

There have been significant changes to tablet handling on Windows today. Can you verify if this is still an issue in the latest build? https://builder.blender.org/download/

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Campbell Barton self-assigned this 2020-04-29 03:44:53 +02:00

More than a week without reply or activity.

Could you check if this is now working, otherwise this will be closed.

More than a week without reply or activity. Could you check if this is now working, otherwise this will be closed.

Changed status from 'Archived' to: 'Needs User Info'

Changed status from 'Archived' to: 'Needs User Info'
Author

Sorry, gentlemen, it's not easy days now for all, and I just don't have an access to my office to take a tablet and make tests.

Sorry, gentlemen, it's not easy days now for all, and I just don't have an access to my office to take a tablet and make tests.
Member

Added subscriber: @ankitm

Added subscriber: @ankitm
Member

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Member

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed.

Thanks again for the report. Please comment when you have access to the tablet.

No activity for more than a week. As per the tracker policy we assume the issue is gone and can be closed. Thanks again for the report. Please comment when you have access to the tablet.
Author

Just tested.
The same machine, the same tablet.
The same problem with crashing on the latest just downloaded version 2.83

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FFB817D4943
Module : C:\WINDOWS\SYSTEM32\Wintab32.dll

Also there are some new problems:

  1. After opening Preferences window I can't drag the window with a tablet until I change my focus (with mouse), or resize the window with the tablet.
  2. At that time, if I hover a cursor with the tablet over buttons "minimize/maximize/close", the highlighting on them starts to flicker.

Deleting Wintab32.dll fixes the issue, as before.

Just tested. The same machine, the same tablet. The same problem with crashing on the latest just downloaded version 2.83 Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FFB817D4943 Module : C:\WINDOWS\SYSTEM32\Wintab32.dll Also there are some new problems: 1) After opening Preferences window I can't drag the window with a tablet until I change my focus (with mouse), or resize the window with the tablet. 2) At that time, if I hover a cursor with the tablet over buttons "minimize/maximize/close", the highlighting on them starts to flicker. Deleting Wintab32.dll fixes the issue, as before.
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Reference: blender/blender#73315
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