Blender File Crashes on open. #73329

New Issue

Isaiah Romero · 2020-01-22T23:31:21+01:00

Isaiah Romero commented

2020-01-22 23:31:21 +01:00

System Information
Operating system:Mac OS Catalina
Graphics card: Radeon Pro Vega 20 4 GB
Intel UHD Graphics 630 1536 MB

Blender Version
Broken: 2.81a
Worked: (optional)

Short description of error

The file was working perfectly fine. I made a small rotation to one of the objects in the scene (the thin needle). Blender then crashed. I tried to reopen the file and blender now crashes any time I try to open it. It was all working just fine before I made the rotation of the object. I save often so the file should be intact.

I know my mesh wasn't the cleanest so I imagine i could have just reached the max of my systems machine. It was working flawlessly before the crash though. No lag, smooth animation movements.... So I'm not sure. Hope someone can help. Model-2-Elite-Pro_Animation.blend

**System Information** Operating system:Mac OS Catalina Graphics card: Radeon Pro Vega 20 4 GB Intel UHD Graphics 630 1536 MB **Blender Version** Broken: 2.81a Worked: (optional) **Short description of error** The file was working perfectly fine. I made a small rotation to one of the objects in the scene (the thin needle). Blender then crashed. I tried to reopen the file and blender now crashes any time I try to open it. It was all working just fine before I made the rotation of the object. I save often so the file should be intact. I know my mesh wasn't the cleanest so I imagine i could have just reached the max of my systems machine. It was working flawlessly before the crash though. No lag, smooth animation movements.... So I'm not sure. Hope someone can help. [Model-2-Elite-Pro_Animation.blend](https://archive.blender.org/developer/F8295697/Model-2-Elite-Pro_Animation.blend)

Isaiah Romero commented

2020-01-22 23:31:22 +01:00

Added subscriber: @ircapture

Isaiah Romero commented

2020-01-22 23:32:46 +01:00

Wanted to add...

Operating system; Mac OS Catalina version 10.15.2

Wanted to add... Operating system; Mac OS Catalina version 10.15.2

Richard Antalik commented

2020-01-23 12:26:16 +01:00

Added subscriber: @iss

Richard Antalik commented

2020-01-23 12:26:16 +01:00

Changed status from 'Needs Triage' to: 'Confirmed'

Richard Antalik commented

2020-01-23 12:26:16 +01:00

Can reproduce this on windows.

Cah you go to Help > Save System Info and send this file?

Also you should have backup file with .blend1 and .blend2 filetype. Can you check if you can open these files?

Can reproduce this on windows. Cah you go to Help > Save System Info and send this file? Also you should have backup file with .blend1 and .blend2 filetype. Can you check if you can open these files?

Richard Antalik commented

2020-01-23 12:26:32 +01:00

Changed status from 'Confirmed' to: 'Needs User Info'

Isaiah Romero commented

2020-01-23 17:06:01 +01:00

I tried opening the backup file and it produced the same result... crash on open.

I have attached the system report file. Hope that helps. And thank you for looking into this. MacBook-Pro-System-Report.spx

I tried opening the backup file and it produced the same result... crash on open. I have attached the system report file. Hope that helps. And thank you for looking into this. [MacBook-Pro-System-Report.spx](https://archive.blender.org/developer/F8297221/MacBook-Pro-System-Report.spx)

Richard Antalik commented

2020-01-23 17:15:37 +01:00

In #73329#856922, @ircapture wrote:
I tried opening the backup file and it produced the same result... crash on open.

I have attached the system report file. Hope that helps. And thank you for looking into this. MacBook-Pro-System-Report.spx

Sorry I meant help menu in Blender

> In #73329#856922, @ircapture wrote: > I tried opening the backup file and it produced the same result... crash on open. > > I have attached the system report file. Hope that helps. And thank you for looking into this. [MacBook-Pro-System-Report.spx](https://archive.blender.org/developer/F8297221/MacBook-Pro-System-Report.spx) Sorry I meant help menu in Blender

Brecht Van Lommel commented

2020-02-03 13:40:42 +01:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-02-03 13:40:42 +01:00

There is a corrupted mesh in this .blend file, in the object Needle twist cap. Unfortunately we can't tell from the .blend file how it got into that state, to fix this bug we would need the steps to create a mesh like that. So unless you can find out steps to reproduce that, we'll have to close this report.

You can recover the .blend file by opening this .blend file in a workspace without any 3D viewport visible (e.g. Compositing) and the "Load UI" option unchecked when loading. Then you can delete the problematic object in the outliner.

There is a corrupted mesh in this .blend file, in the object `Needle twist cap`. Unfortunately we can't tell from the .blend file how it got into that state, to fix this bug we would need the steps to create a mesh like that. So unless you can find out steps to reproduce that, we'll have to close this report. You can recover the .blend file by opening this .blend file in a workspace without any 3D viewport visible (e.g. Compositing) and the "Load UI" option unchecked when loading. Then you can delete the problematic object in the outliner.

Campbell Barton commented

2020-02-12 04:45:01 +01:00

Added subscriber: @ideasman42

Campbell Barton commented

2020-02-12 04:45:01 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Campbell Barton closed this issue

2020-02-12 04:45:01 +01:00

Campbell Barton self-assigned this 2020-02-12 04:45:01 +01:00

Campbell Barton commented

2020-02-12 04:45:01 +01:00

More than a week without reply or activity. Due to the policy of the tracker closing for until required info/data are provided.

If the problem persists please open a new report with the required information.

More than a week without reply or activity. Due to the policy of the tracker closing for until required info/data are provided. If the problem persists please open a new report with the required information.

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Blender File Crashes on open. #73329