Computer crashes when rendering in cycles with GPU #73541

New Issue

Samarth kapoor · 2020-02-02T10:09:59+01:00

Samarth kapoor commented

2020-02-02 10:09:59 +01:00

System Information
Operating system: windows 10
Graphics card: Nvidia Geforce 2060 rtx Super

Blender Version
Broken: blender 2.81.16 and 2.82b and blender 2.80
Worked: blender2.79

Short description of error
basically the computer crashes as soon as i click the render button in cycles with gpu .. as simple as a default cube wont render
the view port display works fine but wont render
cycles works normally with cpu
eevee works fine with gpu but not cycles

Exact steps for others to reproduce the error
open blender and click render with deafult settings

**System Information** Operating system: windows 10 Graphics card: Nvidia Geforce 2060 rtx Super **Blender Version** Broken: blender 2.81.16 and 2.82b and blender 2.80 Worked: blender2.79 **Short description of error** basically the computer crashes as soon as i click the render button in cycles with gpu .. as simple as a default cube wont render the view port display works fine but wont render cycles works normally with cpu eevee works fine with gpu but not cycles **Exact steps for others to reproduce the error** open blender and click render with deafult settings

Samarth kapoor commented

2020-02-02 10:09:59 +01:00

Added subscriber: @tiltanimation

Lord Odin commented

2020-02-02 11:59:45 +01:00

Added subscriber: @derekbarker

Lord Odin commented

2020-02-02 11:59:45 +01:00

Crash as in Blender closes or it becomes unresponsive?

I rolled back to 441.66 on my RTX 2080 and it fixed some of my crashes, Not sure if the latest driver is broken or it was a bad install

Crash as in Blender closes or it becomes unresponsive? I rolled back to 441.66 on my RTX 2080 and it fixed some of my crashes, Not sure if the latest driver is broken or it was a bad install

Samarth kapoor commented

2020-02-02 12:03:37 +01:00

Crash as in my computer shuts down and I need to open it again

Robert Guetzkow commented

2020-02-02 12:06:40 +01:00

Added subscriber: @rjg

Robert Guetzkow commented

2020-02-02 12:06:40 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Robert Guetzkow commented

2020-02-02 12:06:40 +01:00

Please try to update your graphics driver using the latest version from Nvidia and report back if this resolves the issue. If you're already using the latest driver, please rollback to a previous version.

Please try to [update your graphics driver using the latest version from Nvidia ](https://www.nvidia.com/Download/driverResults.aspx/156281/en-us) and report back if this resolves the issue. If you're already using the latest driver, please rollback to a previous version.

Samarth kapoor commented

2020-02-02 12:10:14 +01:00

Hello sir , I made sure to update the driver before writing this log like 30 min before and tried with that too. so yea my driver's are updated and I even made the switch from 'gamer ready driver' to 'studio drivers'
The problem still exists

Hello sir , I made sure to update the driver before writing this log like 30 min before and tried with that too. so yea my driver's are updated and I even made the switch from 'gamer ready driver' to 'studio drivers' The problem still exists

Robert Guetzkow commented

2020-02-02 12:16:16 +01:00

Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'

Lord Odin commented

2020-02-02 16:44:37 +01:00

In #73541#863535, @tiltanimation wrote:
Crash as in my computer shuts down and I need to open it again

Explain the crash. Your computer turns off? Blender turns off? Did you try going to the driver I recommended?

If your computer turns off there is a much deeper problem than blender.

Explain exactly what blender or your computer does it helps a lot figuring out what is wrong.

> In #73541#863535, @tiltanimation wrote: > Crash as in my computer shuts down and I need to open it again Explain the crash. Your computer turns off? Blender turns off? Did you try going to the driver I recommended? If your computer turns off there is a much deeper problem than blender. Explain exactly what blender or your computer does it helps a lot figuring out what is wrong.

Samarth kapoor commented

2020-02-02 16:58:15 +01:00

Okay so if I open blender and work on it everything will work normally be it Eevee or cycles and when it comes to rendering if I am rendering in cycles with gpu be it optix or Cuba my computer shuts down in a sec. And it then needs to be restarted again

If I am rendering in cycles with CPU then it works normally and rendering in Eevee is fine as well ,it's just that I am unable to render even a default cube with cycles using gpu

For drivers yes I have the latest version and am using the "studio driver'

Any more details you need sir ?

Okay so if I open blender and work on it everything will work normally be it Eevee or cycles and when it comes to rendering if I am rendering in cycles with gpu be it optix or Cuba my computer shuts down in a sec. And it then needs to be restarted again If I am rendering in cycles with CPU then it works normally and rendering in Eevee is fine as well ,it's just that I am unable to render even a default cube with cycles using gpu For drivers yes I have the latest version and am using the "studio driver' Any more details you need sir ?

Robert Guetzkow commented

2020-02-02 22:26:51 +01:00

Added subscriber: @Jeroen-Bakker

Robert Guetzkow commented

2020-02-02 22:26:51 +01:00

@tiltanimation Since your computer crashes this is most likely caused by the graphics driver. Please try the driver version suggested by @derekbarker (441.66). If the crash is caused by the driver there's usually not much that we can do, except waiting for a patched version from the vendor.

@Jeroen-Bakker Does this issue with an RTX card and the current driver version sound familiar?

@tiltanimation Since your computer crashes this is most likely caused by the graphics driver. Please try the driver version suggested by @derekbarker (441.66). If the crash is caused by the driver there's usually not much that we can do, except waiting for a patched version from the vendor. @Jeroen-Bakker Does this issue with an RTX card and the current driver version sound familiar?

Lord Odin commented

2020-02-02 23:17:06 +01:00

In #73541#863686, @rjg wrote:
@tiltanimation Since your computer crashes this is most likely caused by the graphics driver. Please try the driver version suggested by @derekbarker (441.66). If the crash is caused by the driver there's usually not much that we can do, except waiting for a patched version from the vendor.

@Jeroen-Bakker Does this issue with an RTX card and the current driver version sound familiar?

It's somewhat similar though my computer didn't turn off on it's own I did have to shut down my computer because blender wouldn't close. Blender turned black and hung until restart. Task manager wouldn't kill it

> In #73541#863686, @rjg wrote: > @tiltanimation Since your computer crashes this is most likely caused by the graphics driver. Please try the driver version suggested by @derekbarker (441.66). If the crash is caused by the driver there's usually not much that we can do, except waiting for a patched version from the vendor. > > @Jeroen-Bakker Does this issue with an RTX card and the current driver version sound familiar? It's somewhat similar though my computer didn't turn off on it's own I did have to shut down my computer because blender wouldn't close. Blender turned black and hung until restart. Task manager wouldn't kill it

Jeroen Bakker commented

2020-02-03 08:43:10 +01:00

Changed status from 'Needs Developer To Reproduce' to: 'Needs User Info'

Jeroen Bakker commented

2020-02-03 08:43:10 +01:00

This report does not contain all the requested information, which is required for us to investigate the issue.

Be sure to provide system information & exact Blender version. A guideline for making a good bug report can be found at https://wiki.blender.org/wiki/Process/Bug_Reports

As you are able to start Blender and this seems to be hardware related please provide us with the system-info.txt created from within Blender.

How to Provide System Information

Including the system-info.txt generated from the Help > Save System Info Menu will give information about the OS, hardware, drivers, Blender version and add-ons enabled.

This report does not contain all the requested information, which is required for us to investigate the issue. Be sure to provide system information & exact Blender version. A guideline for making a good bug report can be found at https://wiki.blender.org/wiki/Process/Bug_Reports As you are able to start Blender and this seems to be hardware related please provide us with the `system-info.txt` created from within Blender. **How to Provide System Information** Including the system-info.txt generated from the Help > Save System Info Menu will give information about the OS, hardware, drivers, Blender version and add-ons enabled.

Samarth kapoor commented

2020-02-03 10:16:48 +01:00

name system-info.txt
heres the finfo file sir and yes i am using the suggested drivers
just tried to render again and it still crashed on clicking render

[name ](URL)[system-info.txt](https://archive.blender.org/developer/F8318601/system-info.txt) heres the finfo file sir and yes i am using the suggested drivers just tried to render again and it still crashed on clicking render

Jeroen Bakker commented

2020-02-03 10:31:50 +01:00

Added subscriber: @brecht

Jeroen Bakker commented

2020-02-03 10:31:50 +01:00

Oke, I don't see anything special. Just to be sure can you disable the Roll Viewport addon?

And can you start blender with the --debug-cycles flag from the command line. So we perhaps locate where it fails on your system.

@brecht can you have a look at this report?

Oke, I don't see anything special. Just to be sure can you disable the Roll Viewport addon? And can you start blender with the --debug-cycles flag from the command line. So we perhaps locate where it fails on your system. @brecht can you have a look at this report?

Samarth kapoor commented

2020-02-03 10:40:17 +01:00

I will check if I can disable the roll viewport add
But sorry sir I don't know what "And can you start blender with the --debug-cycles flag from the command line" means and what I need to do here?

I will check if I can disable the roll viewport add But sorry sir I don't know what "And can you start blender with the --debug-cycles flag from the command line" means and what I need to do here?

Brecht Van Lommel commented

2020-02-03 12:28:02 +01:00

In #73541#864044, @tiltanimation wrote:
I will check if I can disable the roll viewport add
But sorry sir I don't know what "And can you start blender with the --debug-cycles flag from the command line" means and what I need to do here?

This can be done by running blender_debug_log.cmd that is included with the Blender installation. After Blender exits it will show you log files, which can be attached to this report.

However if the entire computer crashes, I'm not sure there will be log files.

> In #73541#864044, @tiltanimation wrote: > I will check if I can disable the roll viewport add > But sorry sir I don't know what "And can you start blender with the --debug-cycles flag from the command line" means and what I need to do here? This can be done by running `blender_debug_log.cmd` that is included with the Blender installation. After Blender exits it will show you log files, which can be attached to this report. However if the entire computer crashes, I'm not sure there will be log files.

Samarth kapoor commented

2020-02-06 14:51:45 +01:00

sorry for the late reply sir, i tried running blender with "blender_debug_log.cmd" i was then able to render the default cube with optix but it crashed when i tried with cuba

Jörg Dittmer commented

2020-02-10 15:03:15 +01:00

Added subscriber: @NoHow

Jörg Dittmer commented

2020-02-10 15:03:15 +01:00

Hi,
i think this could be related to the very usual (but apperently not well known) windows problem with long running GPU computations.
If crashes happen after >2sec of GUI freeze... i'm pretty sure this is caused by the Windows TDR feature!

SubstancePainter had the same problem and they wrote a nice tutorial on how to change the registry to fix this:
https://docs.substance3d.com/spdoc/gpu-drivers-crash-with-long-computations-128745489.html

I've found this problem very often on various developer forums on the internet and it often leads to month long bug hunting.
It's apperently not well known across the developers... so much wasted time :(
PLEASE SPREAD THE WORD!

Hi, i think this could be related to the very usual (but apperently not well known) windows problem with long running GPU computations. If crashes happen after >2sec of GUI freeze... i'm pretty sure this is caused by the Windows TDR feature! SubstancePainter had the same problem and they wrote a nice tutorial on how to change the registry to fix this: https://docs.substance3d.com/spdoc/gpu-drivers-crash-with-long-computations-128745489.html I've found this problem very often on various developer forums on the internet and it often leads to month long bug hunting. It's apperently not well known across the developers... so much wasted time :( PLEASE SPREAD THE WORD!

Robert Guetzkow commented

2020-02-10 15:43:40 +01:00

@NoHow This is well known among the developers. A small TDR delay shouldn't crash the operating system, as @tiltanimation is experiencing, it simply results in a reset of the GPU (which is also a problem, but a different one).

@tiltanimation Please upload the log files that were created by running blender_debug_log.cmd and resulted in a crash.

@NoHow This is well known among the developers. A small TDR delay shouldn't crash the operating system, as @tiltanimation is experiencing, it simply results in a reset of the GPU (which is also a problem, but a different one). @tiltanimation Please upload the log files that were created by running `blender_debug_log.cmd` and resulted in a crash.

Jörg Dittmer commented

2020-02-10 15:50:21 +01:00

Added subscriber: @robert-18

Jörg Dittmer commented

2020-02-10 15:50:21 +01:00

@robert-18 Guetzkow: ahh, good to hear that it's well known :)

Is this also somewhere in the Blender documention/FAQ?
It should also be well known to the blender users to prevent the many 'false' crash reports.

@robert-18 Guetzkow: ahh, good to hear that it's well known :) Is this also somewhere in the Blender documention/FAQ? It should also be well known to the blender users to prevent the many 'false' crash reports.

Robert Guetzkow commented

2020-02-10 16:15:09 +01:00

@NoHow As Brecht already replied to one of your other posts, it's documented in the manual . Please don't spam post on the bug tracker.

@NoHow As Brecht already replied to one of your other posts, it's [documented in the manual ](https://docs.blender.org/manual/en/dev/render/cycles/gpu_rendering.html#the-nvidia-opengl-driver-lost-connection-with-the-display-driver) . Please don't spam post on the bug tracker.

Samarth kapoor commented

2020-02-10 16:24:35 +01:00

blender_debug_output.txt

blender_system_info.txt
this is the log that was created when rendering a default cube with CUDA and when my computer crashed

[blender_debug_output.txt](https://archive.blender.org/developer/F8332648/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8332649/blender_system_info.txt) this is the log that was created when rendering a default cube with CUDA and when my computer crashed

Jörg Dittmer commented

2020-02-10 16:48:13 +01:00

@robert-18 Guetzkow: Ohh, i really apologize. It's indeed the wrong place for that.

Aaron Carlisle commented

2020-02-18 19:38:18 +01:00

Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'

Samarth kapoor commented

2020-03-21 09:50:49 +01:00

any update sir? i still cant render in cycles

Robert Guetzkow commented

2020-03-21 11:22:06 +01:00

@tiltanimation Unfortunately the debug logs don't show anything out of the ordinary as far as I can see. If the crash is caused by a bug in Nvidia's driver, which is quite likely since your computer crashes, then there isn't much that we can do.

Could you please check if the issue persist in [Blender 2.83 ]] with the [ https:*www.nvidia.com/Download/driverResults.aspx/158760/en-us | latest Nvidia driver ?

@tiltanimation Unfortunately the debug logs don't show anything out of the ordinary as far as I can see. If the crash is caused by a bug in Nvidia's driver, which is quite likely since your computer crashes, then there isn't much that we can do. Could you please check if the issue persist in [Blender 2.83 ]] with the [[ https:*www.nvidia.com/Download/driverResults.aspx/158760/en-us | latest Nvidia driver ](https:*builder.blender.org/download/)?

Arnas Karmaza commented

2020-04-20 13:54:07 +02:00

Added subscriber: @ArnasKarmaza

Arnas Karmaza commented

2020-04-20 13:54:07 +02:00

Hi! I'm having a very similar issue as well. One of my GPUs (GTX 1080 Ti), stops rendering in the render preview with the cancel message. This only happens from the camera preview and render border enabled. I've tested multiple nvidia drivers, tried rolling back and the latest one doesn't fix it. I've tried multiple blender versions including the latest 2.9 experimental. I've also set the TDR values to 60 and tried going higher.

I started noticing this issue after migrating my OS to an NVME from an SSD but I'm not sure if that has anything to do with this.

I'm hoping it's not my GPU as I've been rendering with it for a long time, it's stable, performs as it's supposed to and even now the preview render works perfectly. It's just the camera preview with enabled border cropping and zooming in that gives the cancel message and freezes blender if I try to exit it then.

I have another GTX 1080 Ti and it doesn't do this, I can't reproduce the issue with it. The GPU I'm having is in the 2nd PCIe slot I think and it appears to be 2nd in the CUDA panel in Blender. It doesn't matter if I'm using one or two GPUs, I still get the error.

I'll be attaching my logs in a comment below.

Hi! I'm having a very similar issue as well. One of my GPUs (GTX 1080 Ti), stops rendering in the render preview with the cancel message. This only happens from the camera preview and render border enabled. I've tested multiple nvidia drivers, tried rolling back and the latest one doesn't fix it. I've tried multiple blender versions including the latest 2.9 experimental. I've also set the TDR values to 60 and tried going higher. I started noticing this issue after migrating my OS to an NVME from an SSD but I'm not sure if that has anything to do with this. I'm hoping it's not my GPU as I've been rendering with it for a long time, it's stable, performs as it's supposed to and even now the preview render works perfectly. It's just the camera preview with enabled border cropping and zooming in that gives the cancel message and freezes blender if I try to exit it then. I have another GTX 1080 Ti and it doesn't do this, I can't reproduce the issue with it. The GPU I'm having is in the 2nd PCIe slot I think and it appears to be 2nd in the CUDA panel in Blender. It doesn't matter if I'm using one or two GPUs, I still get the error. I'll be attaching my logs in a comment below.

Robert Guetzkow commented

2020-04-20 13:56:51 +02:00

@ArnasKarmaza Please create a separate ticket (Help > Report a Bug in Blender), especially since there are specific conditions that allow you to reproduce the crash that appear unrelated to the issue reported here.

@ArnasKarmaza Please create a separate ticket (*Help > Report a Bug* in Blender), especially since there are specific conditions that allow you to reproduce the crash that appear unrelated to the issue reported here.

Arnas Karmaza commented

2020-04-20 14:09:00 +02:00

@rjg thanks! I will