Render preview cancel, crashes blender, can't shut down blender #73915

New Issue

Kaspar Kuldkepp · 2020-02-17T11:04:07+01:00

Kaspar Kuldkepp commented

2020-02-17 11:04:07 +01:00

System Information
Operating system: Windows-10-10.0.17763-SP0 64 Bits
Graphics card: GeForce GTX 1080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.19

Blender Version
Broken: version: 2.82 (sub 7), branch: master, commit date: 2020-02-12 16:20, hash: 77d23b0bd7
Worked: few weeks ago. maybe before latest nvidia studio drivers

Short description of error
When I start preview render, text changes up left corner to "cancel" and blender freezes. Clicking on anything makes the crash visible. Stays crashed for hours. Can't shut it down from task manager, and when trying to end process in task manager, error says "Access is denied"

So now I have several blender instances open until I log off windows or do restart. It's severely annoying.

Exact steps for others to reproduce the error
render preview on cuda
happens every time

**System Information** Operating system: Windows-10-10.0.17763-SP0 64 Bits Graphics card: GeForce GTX 1080 Ti/PCIe/SSE2 NVIDIA Corporation 4.5.0 NVIDIA 442.19 **Blender Version** Broken: version: 2.82 (sub 7), branch: master, commit date: 2020-02-12 16:20, hash: `77d23b0bd7` Worked: few weeks ago. maybe before latest nvidia studio drivers **Short description of error** When I start preview render, text changes up left corner to "cancel" and blender freezes. Clicking on anything makes the crash visible. Stays crashed for hours. Can't shut it down from task manager, and when trying to end process in task manager, error says "Access is denied" So now I have several blender instances open until I log off windows or do restart. It's severely annoying. **Exact steps for others to reproduce the error** render preview on cuda happens every time

Kaspar Kuldkepp commented

2020-02-17 11:04:07 +01:00

Added subscriber: @KasparKuldkepp

Kaspar Kuldkepp commented

2020-02-17 12:23:00 +01:00

I played a bit Hercule Poirot and found that it does not happen with empty scene, but rather with linked files. I have 2 files linked, and then render preview crashes fast. Btw that crashed blender window is not possible to shut down from command promt even ! :D I tried several ways.

Aaron Carlisle commented

2020-02-17 20:11:56 +01:00

Added subscriber: @Blendify

Aaron Carlisle commented

2020-02-17 20:11:56 +01:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Aaron Carlisle commented

2020-02-17 20:11:56 +01:00

Hi please supply a blend file that crashes

Kaspar Kuldkepp commented

2020-02-18 09:47:49 +01:00

Hi,

I'm sorry to sound like HAL 9000, but "I'm sorry I can't do that" it's my work file.

Hi, I'm sorry to sound like HAL 9000, but "I'm sorry I can't do that" it's my work file.

Aaron Carlisle commented

2020-02-18 14:20:54 +01:00

Does the error happen on other scenes? Can you remove elements from the scene to simplify it in a way that it can be shared?

Kaspar Kuldkepp commented

2020-02-18 15:51:50 +01:00

Ah thanks, sure I can do that. Thanks!

Just in case, I packed all into blend file, and it's 532mb https://drive.google.com/open?id=1X-r7espckUFY3bVIesV72NsxWxzoqoJw

And I removed all previous blender versions, did restart and installed only the latest 2.82 version. But still, the same thing:

switch to render preview, and either go full screen or move around few seconds in the scene and "cancel" and then it appears to be responsive, but the moment you do anything crashes.

Ah thanks, sure I can do that. Thanks! Just in case, I packed all into blend file, and it's 532mb https://drive.google.com/open?id=1X-r7espckUFY3bVIesV72NsxWxzoqoJw And I removed all previous blender versions, did restart and installed only the latest 2.82 version. But still, the same thing: switch to render preview, and either go full screen or move around few seconds in the scene and "cancel" and then it appears to be responsive, but the moment you do anything crashes.

Kaspar Kuldkepp commented

2020-02-18 16:05:05 +01:00

ah interesting, after I packed all the files to blender, now the crash doesn't happen that soon. and it won't become unresponsive, rather the whole blender instance dissapears in a second. Well better than frozen window.. but still. I mean I have 2x 1080ti and they are at like 42*C and not even giving any sound out when it happens.

Nope, still the same.

ah interesting, after I packed all the files to blender, now the crash doesn't happen that soon. and it won't become unresponsive, rather the whole blender instance dissapears in a second. Well better than frozen window.. but still. I mean I have 2x 1080ti and they are at like 42*C and not even giving any sound out when it happens. Nope, still the same.

Kaspar Kuldkepp commented

2020-02-19 13:52:45 +01:00

also happens to all the files. render preview is basically dead. I don't know what were these 2000 bug fixes that were introduced in 2.82 but render preview is fucking dead. I'm like loging out of windows and closing all programs 20 times a day now. super great. I don't even know how to explain that to my project manager. And it's definitely software related. my 2 1080ti are cold, and so is my 1950x cpu and ram is not used much either.

Campbell Barton commented

2020-02-28 02:04:32 +01:00

Added subscriber: @ideasman42

Campbell Barton commented

2020-02-28 02:04:32 +01:00

This report is missing:

Last version that worked.
Exact steps to redo the error.

This report is missing: - Last version that worked. - Exact steps to redo the error.

Campbell Barton commented

2020-03-09 08:29:31 +01:00

Changed status from 'Needs User Info' to: 'Archived'

Campbell Barton closed this issue

2020-03-09 08:29:31 +01:00

Campbell Barton self-assigned this 2020-03-09 08:29:31 +01:00

Campbell Barton commented

2020-03-09 08:29:31 +01:00

More than a week without reply or activity.
Due to the policy of the tracker closing for until required info/data are provided.

If the problem persists please open a new report with the required information.

More than a week without reply or activity. Due to the policy of the tracker closing for until required info/data are provided. If the problem persists please open a new report with the required information.

Matthieu commented

2020-03-10 11:16:08 +01:00

Added subscriber: @matdem

Matthieu commented

2020-03-10 11:16:08 +01:00

Hi,

I have the same problem Kaspar described below.
The render preview freezes with "Cancel" on the corner. I can't even close my file and must restart the computer to close the Blender window.
This issue can occured few minutes after the opening of Blender or after hours, there's no rule. I can use other applications and navigate on my computer, I can even open a new Blender file.
I have the same problem with differents files, with Blender 2.80 and Blender 2.82.
(Graphic card drivers are updated).

There is only my frozen file I can't close. The only way is to restart the computer.

Is there any news about this issue ?
Thanks

Hi, I have the same problem Kaspar described below. The render preview freezes with "Cancel" on the corner. I can't even close my file and must restart the computer to close the Blender window. This issue can occured few minutes after the opening of Blender or after hours, there's no rule. I can use other applications and navigate on my computer, I can even open a new Blender file. I have the same problem with differents files, with Blender 2.80 and Blender 2.82. (Graphic card drivers are updated). There is only my frozen file I can't close. The only way is to restart the computer. Is there any news about this issue ? Thanks

Brecht Van Lommel commented

2020-03-10 11:20:10 +01:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-03-10 11:20:10 +01:00

@matdem, this report was closed because we don't have the information to reproduce the issue. If you have a .blend file with exact steps to reproduce the issue, system information, it can be investigated. But it's best to create a new report for that.

Kaspar Kuldkepp commented

2020-03-10 16:44:33 +01:00

Yes well I was too annoyed to write anything on the topic because it's literary: Open blender scene thats a bit more complex than just the beginning cube, turn on render preview and manipulate viewport or move camera what ever makes renderpreview refresh. And cancel crash happens. I have 1950x , 2x1080ti and 64gb of ram everything is cooled and not overclocked. In 2.83 it's much less happening but if you let's say press play in a scene that has more than 1-2mil polygons then gg wp

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Render preview cancel, crashes blender, can't shut down blender #73915