Recaptcha not working on fund.blender.org when using credit card or PayPal #74620
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Infrastructure: blender.org
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Infrastructure: Websites
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Reference: infrastructure/devfund-website#74620
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Hi.
I wanted to become a subscriber to blender development fund. I logged in with my Blender ID and tried to subscribe using credit card. I filled all the necessary data and clicked "Subscibe". Then, for a very brief moment (0.5s maybe), google's recaptcha puzzle showed up and disappeared. Form then claimed that I failed recaptcha. The same happens with PayPal. Bank transfer seems to work fine. Recaptcha doesn't disappear in that case.
Screenshot attached.
Added subscriber: @MiKom
Sorry, I created it in wrong project. It's my first time with Phabricator.
I tested it on windows 10 with the following browsers:
Latest stable Firefox - on my profile and on completely clean profile, also with all antitracking turned off
Latest chrome
Latest Edge
Added subscriber: @ankitm
Changed status from 'Needs Triage' to: 'Needs User Info'
is this issue gone?
Unfortunately no, It's still there :(
I tried it on a fresh firefox profile.
I also tried it with PayPal. The same problem. I click subscribe, Recaptcha shows up for brief time (200ms maybe?), disappears, and there's the error message.
However, when I choose bank transfer, the recaptcha doesn't disappear. It lets me solve itself and I proceeded to see the transfer details.
Changed status from 'Needs User Info' to: 'Confirmed'
Recaptcha not working on fund.blender.org when using credit cardto Recaptcha not working on fund.blender.org when using credit card or PayPalJust making sure there is no extension interfering ?
Nope. I tried it on clean profiles on latest Firefox and chrome.
I noticed that there is one failed request when clicking subscribe. It was a POST to https://fund.blender.org/checkout/3/variation/7 that resulted in HTTP error 400:
The response contained the submission webpage again.
Added subscriber: @arch3r
I’m running into this error while trying to renew my membership on iOS and macOS Safari, Chrome. I’ve tried credit card and PayPal. I’ve removed old payment methods and added new ones. I get ‘ReCaptcha failed to check your request. Please disable script/ad blockers and try again.’ I’m not blocking anything that I know of. After several attempts I saw the ReCaptcha prompt (asking to choose street lights) come and go before I had a chance to choose and then received the error. How can I give you money? :)
Added subscriber: @dfelinto
@dfelinto could you get some attention to this, please ?
I, on the other hand, was able to change my payment method couple of days ago from bank transfer to card through the membership settings panel (https://fund.blender.org/settings/membership/xxx). No recaptcha showed up.
Added subscribers: @dr.sybren, @fsiddi
I've started looking into the issue, could you please try this again? There should be no issue when purchasing a subscription now.
Success! Thank you, Francesco! :)
Changed status from 'Confirmed' to: 'Resolved'
Thank you all for fixing this. Great job!