Grease Pencil: Edit mode crashes 2.83 (unstable alpha) #74969

Closed
opened 2020-03-20 13:24:45 +01:00 by Gabriel · 28 comments

System Information
Operating system: Windows 10, 64bit
Graphics card: none (CPU)

Blender Version
OK: V 2.82a
Crash: V 2.83-c9c08dc7c873-windows64 2020-03-18 17:16 (unstable alpha)
Crash: V 2.83-d2c3544c5cb0-windows64 2020-03-19 21:12 (unstable alpha)

Exact steps for others to reproduce the error

  • open blender
  • click 2D animation on the splash screen
  • press tab-key, or use dropdown menu to change from Draw to Edit mode edit mode.png
  • blender quits to desktop
**System Information** Operating system: Windows 10, 64bit Graphics card: none (CPU) **Blender Version** OK: V 2.82a Crash: V 2.83-c9c08dc7c873-windows64 2020-03-18 17:16 (unstable alpha) Crash: V 2.83-d2c3544c5cb0-windows64 2020-03-19 21:12 (unstable alpha) **Exact steps for others to reproduce the error** - open blender - click 2D animation on the splash screen - press tab-key, or use dropdown menu to change from Draw to Edit mode ![edit mode.png](https://archive.blender.org/developer/F8417730/edit_mode.png) - blender quits to desktop
Author

Added subscriber: @gabi2002

Added subscriber: @gabi2002
Member

Added subscriber: @EitanSomething

Added subscriber: @EitanSomething
Member

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'
Member

Please include the system-info.txt generated from the Help > Save System Info Menu will give information about the OS, hardware, drivers, Blender version and add-ons enabled.

Please include the system-info.txt generated from the Help > Save System Info Menu will give information about the OS, hardware, drivers, Blender version and add-ons enabled.
Author

system info:
system-info.txt

console output could also be helpful
C:\Program Files\Blender Foundation\blender-2.83-c9c08dc7c873-windows64>blender.exe
Read prefs: C:\Users\Gabriel\AppData\Roaming\Blender Foundation\Blender\2.83\config\userpref.blend
found bundled python: C:\Program Files\Blender Foundation\blender-2.83-c9c08dc7c873-windows64\2.83\python
GPUShader: compile error:
ERROR: 4:397: '&' : wrong operand types no operation '&' exists that takes a left-hand operand of type 'attribute uint' and a right operand of type 'const bool' (or there is no acceptable conversion)
ERROR: 4:397: ';' : syntax error syntax error

Error : EXCEPTION_ACCESS_VIOLATION
Address : 0x00007FF7F94BED64
Module : C:\Program Files\Blender Foundation\blender-2.83-c9c08dc7c873-windows64\blender.exe

should I try any debug flags to add details to the console output?

**system info:** [system-info.txt](https://archive.blender.org/developer/F8417796/system-info.txt) **console output could also be helpful** C:\Program Files\Blender Foundation\blender-2.83-c9c08dc7c873-windows64>blender.exe Read prefs: C:\Users\Gabriel\AppData\Roaming\Blender Foundation\Blender\2.83\config\userpref.blend found bundled python: C:\Program Files\Blender Foundation\blender-2.83-c9c08dc7c873-windows64\2.83\python GPUShader: compile error: ERROR: 4:397: '&' : wrong operand types no operation '&' exists that takes a left-hand operand of type 'attribute uint' and a right operand of type 'const bool' (or there is no acceptable conversion) ERROR: 4:397: ';' : syntax error syntax error Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FF7F94BED64 Module : C:\Program Files\Blender Foundation\blender-2.83-c9c08dc7c873-windows64\blender.exe **should I try any debug flags to add details to the console output?**
Member

Changed status from 'Needs User Info' to: 'Archived'

Changed status from 'Needs User Info' to: 'Archived'
Eitan Traurig self-assigned this 2020-03-20 14:29:10 +01:00
Member

This comment was removed by @EitanSomething

*This comment was removed by @EitanSomething*
Member

Changed status from 'Archived' to: 'Needs Triage'

Changed status from 'Archived' to: 'Needs Triage'
Eitan Traurig was unassigned by Ankit Meel 2020-03-20 14:46:46 +01:00

Added subscriber: @antoniov

Added subscriber: @antoniov

Changed status from 'Needs Triage' to: 'Needs User Info'

Changed status from 'Needs Triage' to: 'Needs User Info'

I cannot reproduce it on Windows 10 NVIDIA RTX2080TI.

I tlooks a GPU driver problem because the error is a shader compilation error.

I cannot reproduce it on Windows 10 NVIDIA RTX2080TI. I tlooks a GPU driver problem because the error is a shader compilation error.

Added subscribers: @fclem, @mano-wii

Added subscribers: @fclem, @mano-wii

@fclem @mano-wii It looks related to Intel HD4000 . Can you test?

@fclem @mano-wii It looks related to Intel HD4000 . Can you test?

Added subscriber: @pintsizedpowerhouse

Added subscriber: @pintsizedpowerhouse

I've also experienced this crash while using in Intel HD4000. However, I also get the crash when attempting to enter Sculpt, or Weight Paint mode. I attached my own system-info.txt from this version, and a .blend, if that's helpful.
system-info.txt
2.83Alpha Crash Test.blend

The report from "report a bug" within Blender also gives this:

System Information
Operating system: Windows-10-10.0.18362-SP0 64 Bits
Graphics card: Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4425

Blender Version
Broken: version: 2.83 (sub 10), branch: master, commit date: 2020-03-20 19:52, hash: 9607e54985
Worked: 2.82a

I've also experienced this crash while using in Intel HD4000. However, I also get the crash when attempting to enter Sculpt, or Weight Paint mode. I attached my own system-info.txt from this version, and a .blend, if that's helpful. [system-info.txt](https://archive.blender.org/developer/F8421054/system-info.txt) [2.83Alpha Crash Test.blend](https://archive.blender.org/developer/F8421056/2.83Alpha_Crash_Test.blend) The report from "report a bug" within Blender also gives this: **System Information** Operating system: Windows-10-10.0.18362-SP0 64 Bits Graphics card: Intel(R) HD Graphics Intel 4.0.0 - Build 10.18.10.4425 **Blender Version** Broken: version: 2.83 (sub 10), branch: master, commit date: 2020-03-20 19:52, hash: `9607e54985` Worked: 2.82a
Member

The graphics driver version is too old. Please upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

The graphics driver version is too old. Please upgrade to the latest driver, see here for more information: https://docs.blender.org/manual/en/dev/troubleshooting/gpu/index.html

At least for me, as far as I can tell after trying to update it, my driver is up to date. Unfortunately for me my computer may be too old (not sure if the same is true for OP).

At least for me, as far as I can tell after trying to update it, my driver is up to date. Unfortunately for me my computer may be too old (not sure if the same is true for OP).
Author

However, I also get the crash when attempting to enter Sculpt, or Weight Paint mode.

Yep, Sculpt and Weight Paint also crash my 2.83.

My PC is 8 years old, and has no dedicated graphic card.
I didn't think, that a 'minor' version step 2.82->2.83 would break compatibility. That's why I reported.

If you say, there is a new feature in 2.83 that needs better hardware, and my old hardware is only supported till 2.82, then I'm perfectly fine with that answer.

If you say, the compatibility break was not intended, and you'd like to investigate, then I'm happy to perform any test that might help you.

Best
Gabriel

> However, I also get the crash when attempting to enter Sculpt, or Weight Paint mode. Yep, Sculpt and Weight Paint also crash my 2.83. My PC is 8 years old, and has no dedicated graphic card. I didn't think, that a 'minor' version step 2.82->2.83 would break compatibility. That's why I reported. If you say, there is a new feature in 2.83 that needs better hardware, and my old hardware is only supported till 2.82, then I'm perfectly fine with that answer. If you say, the compatibility break was not intended, and you'd like to investigate, then I'm happy to perform any test that might help you. Best Gabriel

Added subscriber: @Rezoob

Added subscriber: @Rezoob

Today i got similar result while testing on my old windows 7 notebook with mobility radeon HD 4300/4500.

After some play with drivers i got 2.82 and 2.83 to launch (2.79 is fine at all) but for 2.83, when going to 2D Animation, Blender 2.83 crashes and console says EXCEPTION_ACCESS_VIOLATION and that it needs video card with 3.0 SHADER SUPPORT.

Also 2.82 and 2.83 UI is totally flashing/flickering... it seems oldies can go with 2.79 only :(

Today i got similar result while testing on my old windows 7 notebook with mobility radeon HD 4300/4500. After some play with drivers i got 2.82 and 2.83 to launch (2.79 is fine at all) but for 2.83, when going to 2D Animation, Blender 2.83 crashes and console says EXCEPTION_ACCESS_VIOLATION and that it needs video card with 3.0 SHADER SUPPORT. Also 2.82 and 2.83 UI is totally flashing/flickering... it seems oldies can go with 2.79 only :(

Added subscriber: @rjg

Added subscriber: @rjg

@gabi2002 The Intel HD Graphics 4000 should still work. Your graphics driver appears to be quite old though, please try to update it. The newest driver can be downloaded from the Intel website . Please report back if this solved your problem.

@gabi2002 The Intel HD Graphics 4000 should still work. Your graphics driver appears to be quite old though, please try to update it. [The newest driver can be downloaded from the Intel website ](https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=81499). Please report back if this solved your problem.

@Rezoob The AMD Radeon HD 4000 series doesn't fulfill the [minimum requirements ]] for running Blender 2.8x. Only AMD GPUs with the [ https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#API_Overview | GCN first generation architecture and later are supported . The AMD Radeon HD 4000 series has the old TeraScale 1 architecture.

@Rezoob The AMD Radeon HD 4000 series doesn't fulfill the [minimum requirements ]] for running Blender 2.8x. Only AMD GPUs with the [[ https:*en.wikipedia.org/wiki/List_of_AMD_graphics_processing_units#API_Overview | GCN first generation architecture and later are supported ](https:*www.blender.org/download/requirements/). The AMD Radeon HD 4000 series has the old TeraScale 1 architecture.
Author

@rjg Thank you very much for your patient investigation!

I thought, I had updated the drivers, because Blender (2.82) had warned me about my old hardware/driver.
I'm a bit surprised the drivers are 'old again' one month later. Maybe, I somehow messed up the update process.
limited support.png

I updated the drivers again today.
before: '4.0.0 - Build 10.18.10.5100'
now: '4.0.0 - Build 10.18.10.5129'
system-info.txt
Unfortunately, I still get the same warning and the same crashes.
Looks more and more, it's really my hardware and Blender or the driver :(

Best
Gabriel

@rjg Thank you very much for your patient investigation! I thought, I had updated the drivers, because Blender (2.82) had warned me about my old hardware/driver. I'm a bit surprised the drivers are 'old again' one month later. Maybe, I somehow messed up the update process. ![limited support.png](https://archive.blender.org/developer/F8430230/limited_support.png) I updated the drivers again today. before: '4.0.0 - Build 10.18.10.5100' now: '4.0.0 - Build 10.18.10.5129' [system-info.txt](https://archive.blender.org/developer/F8430242/system-info.txt) Unfortunately, I still get the same warning and the same crashes. Looks more and more, it's really my hardware and Blender or the driver :( Best Gabriel

Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'

Changed status from 'Needs User Info' to: 'Needs Developer To Reproduce'

This issue was referenced by 1f949121cd

This issue was referenced by 1f949121cd3f58ecd2d8a29caad68a618ba4efd3

Changed status from 'Needs Developer To Reproduce' to: 'Resolved'

Changed status from 'Needs Developer To Reproduce' to: 'Resolved'
Germano Cavalcante self-assigned this 2020-03-28 00:12:40 +01:00
Author

@mano-wii thank you again! I can happily confirm, there are no more crashes with v2.83 alpha 2020-03-28 01:08 79b391f3a0

Best
Gabriel

@mano-wii thank you again! I can happily confirm, there are no more crashes with v2.83 alpha 2020-03-28 01:08 79b391f3a009 Best Gabriel
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