Blender Crashes on startup #75248

New Issue

Veronica Dmello · 2020-03-31T15:51:49+02:00

Veronica Dmello commented

2020-03-31 15:51:49 +02:00

System Information
Operating system: Win 10 pro
Graphics card: Nvidia Quadra P600 2gb

Blender Version Blender 2.83

justs crashes on startup!! Doesn't open

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

**System Information** Operating system: ***Win 10 pro*** Graphics card: ***Nvidia Quadra [P600](https://archive.blender.org/developer/P600.txt) 2gb*** **Blender Version** ***Blender 2.83*** **justs crashes on startup!! Doesn't open** **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible).

Veronica Dmello commented

2020-03-31 15:51:49 +02:00

Added subscriber: @veronicadmello

Richard Antalik commented

2020-03-31 16:54:27 +02:00

Added subscriber: @iss

Richard Antalik commented

2020-03-31 16:54:27 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Richard Antalik commented

2020-03-31 16:54:27 +02:00

Pleage go to directory where blender.exe is located, run blender_debug_log.cmd and upload files that will be created.

Can you check if 2.82a is working on your machine? https://www.blender.org/download/

Pleage go to directory where blender.exe is located, run `blender_debug_log.cmd` and upload files that will be created. Can you check if 2.82a is working on your machine? https://www.blender.org/download/

Veronica Dmello commented

2020-04-01 02:36:27 +02:00

sorry 2.82 it shows is installed!! my mistake.

below are the files....

blender_debug_output.txt

blender_system_info.txt

sorry 2.82 it shows is installed!! my mistake. below are the files.... [blender_debug_output.txt](https://archive.blender.org/developer/F8440160/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8440161/blender_system_info.txt)

Richard Antalik commented

2020-04-01 11:37:51 +02:00

It looks like Blender is using your integrated GPU. I am not sure if this is intentional on your part. If it is, update your intel GPU drivers https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630

If using integrated GPU was not intentional, you will have to set to use nvidia GPU for blender through nvidia control panel.

It looks like Blender is using your integrated GPU. I am not sure if this is intentional on your part. If it is, update your intel GPU drivers https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630 If using integrated GPU was not intentional, you will have to set to use nvidia GPU for blender through nvidia control panel.

Veronica Dmello commented

2020-04-02 18:19:39 +02:00

I rmbr facing this similar issue in the past.

It shows NVIDIA GPU enabled!
im not so knowledgeable of all this !! but i have a feeling it is not enabled!
n Blender still crashes on startup!
So there it is!

To enable NVIDIA GPU iM unable to find 3D settings to manage CUDA settings, Could you plz help me!!

thanks

I rmbr facing this similar issue in the past. It shows NVIDIA GPU enabled! im not so knowledgeable of all this !! but i have a feeling it is not enabled! n Blender still crashes on startup! So there it is! To enable NVIDIA GPU iM unable to find 3D settings to manage CUDA settings, Could you plz help me!! thanks

Germano Cavalcante commented

2020-04-02 19:03:26 +02:00

Added subscriber: @mano-wii

Germano Cavalcante commented

2020-04-02 19:03:26 +02:00

@veronicadmello, there are a few ways to do this. One through AMD tools (if you have an AMD card), another through NVidia tools and another through Windows settings.
Here's how you do it by windows settings: https://www.ghacks.net/2018/11/30/assign-graphics-performance-preferences-windows-10-programs/

@veronicadmello, there are a few ways to do this. One through AMD tools (if you have an AMD card), another through NVidia tools and another through Windows settings. Here's how you do it by windows settings: https://www.ghacks.net/2018/11/30/assign-graphics-performance-preferences-windows-10-programs/

Veronica Dmello commented

2020-04-03 12:53:15 +02:00

This comment was removed by @veronicadmello

*This comment was removed by @veronicadmello*

Veronica Dmello commented

2020-04-03 14:19:27 +02:00

Blender still crashes on start up !!!!!

In #75248#902359, @mano-wii wrote:
@veronicadmello, there are a few ways to do this. One through AMD tools (if you have an AMD card), another through NVidia tools and another through Windows settings.
Here's how you do it by windows settings: https://www.ghacks.net/2018/11/30/assign-graphics-performance-preferences-windows-10-programs/

Blender still crashes on start up !!!!! > In #75248#902359, @mano-wii wrote: > @veronicadmello, there are a few ways to do this. One through AMD tools (if you have an AMD card), another through NVidia tools and another through Windows settings. > Here's how you do it by windows settings: https://www.ghacks.net/2018/11/30/assign-graphics-performance-preferences-windows-10-programs/

Richard Antalik commented

2020-04-03 14:42:44 +02:00

Can you try following this guide to use nvidia control panel to set GPU for chosen program (Blender) ? http://aps2.toshiba-tro.de/kb0/TSB5603RN0000R01.htm

If you think that Nvidia card is used and it still crashes, repeat steps I listed in first comment:

In #75248#901077, @iss wrote:
Pleage go to directory where blender.exe is located, run blender_debug_log.cmd and upload files that will be created.

To check if Nvidia card is being used, you can inspect file blender_system_info.txt

OpenGL:
===========================================

renderer:	'Intel(R) HD Graphics 630'

it should list nvidia card here.

Can you try following this guide to use nvidia control panel to set GPU for chosen program (Blender) ? http://aps2.toshiba-tro.de/kb0/TSB5603RN0000R01.htm If you think that Nvidia card is used and it still crashes, repeat steps I listed in first comment: > In #75248#901077, @iss wrote: > Pleage go to directory where blender.exe is located, run `blender_debug_log.cmd` and upload files that will be created. To check if Nvidia card is being used, you can inspect file `blender_system_info.txt` ``` OpenGL: =========================================== renderer: 'Intel(R) HD Graphics 630' ``` it should list nvidia card here.

Veronica Dmello commented

2020-04-03 16:09:46 +02:00

no itsintel still

no its***intel*** still

Richard Antalik commented

2020-04-03 16:44:52 +02:00

Unfortunately I don't have similar configuration to try myself an help guide you. This is out of our control, and you will have to make it work somehow.

I am just thinking, that perhaps you will have some settings in BIOS to disable intel GPU completely, but I am really just shooting blindly now.

Unfortunately I don't have similar configuration to try myself an help guide you. This is out of our control, and you will have to make it work somehow. I am just thinking, that perhaps you will have some settings in BIOS to disable intel GPU completely, but I am really just shooting blindly now.

Veronica Dmello commented

2020-04-03 17:29:28 +02:00

ok no worries, thanks a Lot !!!