I enabled the add-on MeasurIt-ARCH included in Blender 2.82 and it crashes Blender on startup every-time. #75824

New Issue

RT · 2020-04-17T12:23:43+02:00

RT commented

2020-04-17 12:23:43 +02:00

System Information
I'm using Ubuntu 18.04 64bit Linux. Laptop built in intel graphics card

Blender Version
Can't get back to splash screen to see exact 2.82 version
Blender 2.82

Short description of error

I enabled the add-on MeasurIt-ARCH included in Blender 2.82 and it crashes Blender on startup every-time.

r12t@sys8:~$ /snap/bin/blender 
Read prefs: /home/r12t/.config/blender/2.82/config/userpref.blend
/run/user/1000/snap.blender/gvfs/ non-existent directory
found bundled python: /snap/blender/37/2.82/python
Fatal Python error: initsite: Failed to import the site module
Traceback (most recent call last):
  File "/snap/blender/37/2.82/python/lib/python3.7/site.py", line 579, in <module>
    main()
  File "/snap/blender/37/2.82/python/lib/python3.7/site.py", line 562, in main
    known_paths = venv(known_paths)
  File "/snap/blender/37/2.82/python/lib/python3.7/site.py", line 469, in venv
    os.path.join(exe_dir, conf_basename),
NameError: name 'conf_basename' is not defined
r12t@sys8:~$

Exact steps for others to reproduce the error
Based on the default startup or an attached .blend file (as simple as possible).

I enabled the add-on MeasurIt-ARCH included in Blender 2.82 and it crashes Blender on startup every-time. How can I workaround this to get Blender to launch again?

**System Information** I'm using Ubuntu 18.04 64bit Linux. Laptop built in intel graphics card **Blender Version** Can't get back to splash screen to see exact 2.82 version Blender 2.82 **Short description of error** I enabled the add-on MeasurIt-ARCH included in Blender 2.82 and it crashes Blender on startup every-time. ``` r12t@sys8:~$ /snap/bin/blender Read prefs: /home/r12t/.config/blender/2.82/config/userpref.blend /run/user/1000/snap.blender/gvfs/ non-existent directory found bundled python: /snap/blender/37/2.82/python Fatal Python error: initsite: Failed to import the site module Traceback (most recent call last): File "/snap/blender/37/2.82/python/lib/python3.7/site.py", line 579, in <module> main() File "/snap/blender/37/2.82/python/lib/python3.7/site.py", line 562, in main known_paths = venv(known_paths) File "/snap/blender/37/2.82/python/lib/python3.7/site.py", line 469, in venv os.path.join(exe_dir, conf_basename), NameError: name 'conf_basename' is not defined r12t@sys8:~$ ``` **Exact steps for others to reproduce the error** Based on the default startup or an attached .blend file (as simple as possible). I enabled the add-on MeasurIt-ARCH included in Blender 2.82 and it crashes Blender on startup every-time. How can I workaround this to get Blender to launch again?

RT commented

2020-04-17 12:23:43 +02:00

Added subscriber: @Still

Philipp Oeser commented

2020-04-17 12:45:00 +02:00

Added subscriber: @lichtwerk

Philipp Oeser commented

2020-04-17 12:45:00 +02:00

Changed status from 'Needs Triage' to: 'Needs User Info'

Philipp Oeser commented

2020-04-17 12:45:00 +02:00

I assume this is from https://snapcraft.io/blender?

Does this happen in a official release from https://www.blender.org/download/?
Does this happen in a build from https://builder.blender.org/download/?

I assume this is from https://snapcraft.io/blender? - Does this happen in a official release from https://www.blender.org/download/? - Does this happen in a build from https://builder.blender.org/download/?

Brecht Van Lommel commented

2020-04-17 13:53:49 +02:00

Added subscriber: @brecht

Brecht Van Lommel commented

2020-04-17 13:53:49 +02:00

The workaround would be to remove the preferences file /home/r12t/.config/blender/2.82/config/userpref.blend, so the add-on is no longer enabled (and all preferences are reset to the default).

The workaround would be to remove the preferences file `/home/r12t/.config/blender/2.82/config/userpref.blend`, so the add-on is no longer enabled (and all preferences are reset to the default).

Brecht Van Lommel commented

2020-04-17 14:58:10 +02:00

Note that MeasureIt-ARCH is not included with Blender, only MeasureIt.

Still, I can't reproduce any crash with the snap package and installing & enabling MeasureIt-ARCH on Ubuntu 18.04.

Note that MeasureIt-ARCH is not included with Blender, only MeasureIt. Still, I can't reproduce any crash with the snap package and installing & enabling MeasureIt-ARCH on Ubuntu 18.04.

RT commented

2020-04-17 17:12:45 +02:00

This comment was removed by @Still

*This comment was removed by @Still*

RT commented

2020-04-17 17:14:13 +02:00

Changed status from 'Needs User Info' to: 'Resolved'

RT closed this issue

2020-04-17 17:14:13 +02:00

RT self-assigned this 2020-04-17 17:14:13 +02:00

RT commented

2020-04-17 17:14:13 +02:00

Thanks, looks like my userpref.blend got corrupt I deleted it and that fixed the issue

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I enabled the add-on MeasurIt-ARCH included in Blender 2.82 and it crashes Blender on startup every-time. #75824