2.80 Crashes on Start-up #76245

New Issue

Chaitanya Dasa · 2020-04-30T01:25:26+02:00

Chaitanya Dasa commented

2020-04-30 01:25:26 +02:00

System Information
Operating system: Windows 10 Pro (32-bit Operating System, x64-based processor)
Graphics card: Intel(R) HD Graphics (10.18.10.4358)

Blender Version
Broken: 2.80 (blender-2.80-windows32.zip | 29-Jul-2019 17:21 | 89402937)
Worked: 2.79b 2018-03-22 14:10 Hash:f4dc9f9d68b

Short description of error
Blender fails to start-up. The terminal launches and a blank, grey Blender window pops up and closes within seconds. I ran the debug files and attached the results below. 2.79b works fine.

Exact steps for others to reproduce the error
Run C:\Program Files\Blender Foundation\Blender\blender.exe

blender_debug_output.txt
blender_system_info.txt

**System Information** Operating system: Windows 10 Pro (32-bit Operating System, x64-based processor) Graphics card: Intel(R) HD Graphics (10.18.10.4358) **Blender Version** Broken: 2.80 (blender-2.80-windows32.zip | 29-Jul-2019 17:21 | 89402937) Worked: 2.79b 2018-03-22 14:10 Hash:f4dc9f9d68b **Short description of error** Blender fails to start-up. The terminal launches and a blank, grey Blender window pops up and closes within seconds. I ran the debug files and attached the results below. 2.79b works fine. **Exact steps for others to reproduce the error** Run C:\Program Files\Blender Foundation\Blender\blender.exe [blender_debug_output.txt](https://archive.blender.org/developer/F8502012/blender_debug_output.txt) [blender_system_info.txt](https://archive.blender.org/developer/F8502013/blender_system_info.txt)

Chaitanya Dasa commented

2020-04-30 01:25:26 +02:00

Added subscriber: @Dasa_108

Alaska commented

2020-04-30 03:32:58 +02:00

Added subscriber: @Alaska

Alaska commented

2020-04-30 03:32:58 +02:00

Changed status from 'Needs Triage' to: 'Archived'

Alaska closed this issue

2020-04-30 03:32:58 +02:00

Alaska self-assigned this 2020-04-30 03:32:58 +02:00

Alaska commented

2020-04-30 03:32:58 +02:00

Your system does not meet the system requirements of Blender. Blender requires a 64 bit processor and operating system. All bug reports should also be made for the most update to date releases of Blender.

Are you able to upgrade to a 64 bit operating system and use a newer version of Blender 2.82. If you continue experiencing issues after doing that, test Blender 2.83 or 2.90 and if issues continue after that, make a bug report.
2.82a: https://www.blender.org/download/
2.83 and 2.90: https://builder.blender.org/download/

Your system does not meet the system requirements of Blender. Blender requires a 64 bit processor and operating system. All bug reports should also be made for the most update to date releases of Blender. Are you able to upgrade to a 64 bit operating system and use a newer version of Blender 2.82. If you continue experiencing issues after doing that, test Blender 2.83 or 2.90 and if issues continue after that, make a bug report. 2.82a: https://www.blender.org/download/ 2.83 and 2.90: https://builder.blender.org/download/

Chaitanya Dasa commented

2020-04-30 08:51:12 +02:00

Blender 2.80 is the last version to support 32-bit systems. According to this post (https://developer.blender.org/T67184) the requirements page was updated to reflect the exclusive 64-bit support in subsequent version.

Also, if 32-bit systems weren't supported in 2.80, why would it be available to download on the official blender page (https://download.blender.org/release/Blender2.80/)?

For several reasons, I prefer not to update my operating system and therefore would really appreciate it if someone can help me resolve this problem so I can get Blender 2.80 to run.

Therefore. I am kindly asking for this task to be re-evaluated. If not, can you direct me to a platform that can resolve my issue?

Thanks.

Blender 2.80 is the last version to support 32-bit systems. According to this post (https://developer.blender.org/T67184) the requirements page was updated to reflect the exclusive 64-bit support in subsequent version. Also, if 32-bit systems weren't supported in 2.80, why would it be available to download on the official blender page (https://download.blender.org/release/Blender2.80/)? For several reasons, I prefer not to update my operating system and therefore would really appreciate it if someone can help me resolve this problem so I can get Blender 2.80 to run. Therefore. I am kindly asking for this task to be re-evaluated. If not, can you direct me to a platform that can resolve my issue? Thanks.

Ankit Meel commented

2020-04-30 09:44:46 +02:00

Added subscriber: @ankitm

Ankit Meel commented

2020-04-30 09:44:46 +02:00

You can retry after a GPU driver upgrade.

Alaska commented

2020-04-30 14:32:51 +02:00

@Dasa_108 Blender 2.80 supports 32bit systems, but with 2.81 onwards 32bit systems are not supported.

We are currently on version 2.82a with 2.83 coming out very soon. This means official support for 2.80 is effectively gone.

From the looks of it you're using a Intel GPU with Blender. From seeing bug reports from other users, it seems Blender can be a bit hit or miss with Intel GPUs with support generally getting much better in later versions like 2.82, 2.83. However, reworking the patches that fix the issues back into 2.80 32bit, from my understanding, will be quite hard.

There's two things I can recommend trying:

Update your GPU drivers like @ankitm said.
Open blender using the blender_debug_gpu_glitchworkaround.cmd file inside the Blender directory.

If you continue experiencing issues, you can try opening another bug report. But you'll have the most success by using a newer version of Blender with a 64bit operating system. 64bit operating systems first showed up in Windows in 2002 from a quick search.

@Dasa_108 Blender 2.80 supports 32bit systems, but with 2.81 onwards 32bit systems are not supported. We are currently on version 2.82a with 2.83 coming out very soon. This means official support for 2.80 is effectively gone. From the looks of it you're using a Intel GPU with Blender. From seeing bug reports from other users, it seems Blender can be a bit hit or miss with Intel GPUs with support generally getting much better in later versions like 2.82, 2.83. However, reworking the patches that fix the issues back into 2.80 32bit, from my understanding, will be quite hard. There's two things I can recommend trying: 1. Update your GPU drivers like @ankitm said. 2. Open blender using the blender_debug_gpu_glitchworkaround.cmd file inside the Blender directory. If you continue experiencing issues, you can try opening another bug report. But you'll have the most success by using a newer version of Blender with a 64bit operating system. 64bit operating systems first showed up in Windows in 2002 from a quick search.

Chaitanya Dasa commented

2020-04-30 23:47:24 +02:00

Thanks for the recommendations. I'll give them a try.

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2.80 Crashes on Start-up #76245