Assigning shortcuts on MacBook Pro Keyboard : Key unknown #76405

Closed
opened 2020-05-04 15:36:12 +02:00 by oolso · 25 comments

System Information
Operating system: MacOS Catalina v10.15.1
Graphics card: Intel Iris Graphics 6100

Blender Version
Broken: 2.82a
Worked: None

Short description of error
I want to use '`' key as shortcut, but it doesn't work with "unsupported key: unknown" message. The same behavior. All these keys work in all other apps.
I have the french Macbook Pro layout.

Exact steps for others to reproduce the error
Try to change a shortcut with the mentioned keys using a MacBook Pro keyboard.

**System Information** Operating system: MacOS Catalina v10.15.1 Graphics card: Intel Iris Graphics 6100 **Blender Version** Broken: 2.82a Worked: None **Short description of error** I want to use '`' key as shortcut, but it doesn't work with "unsupported key: unknown" message. The same behavior. All these keys work in all other apps. I have the french Macbook Pro layout. **Exact steps for others to reproduce the error** Try to change a shortcut with the mentioned keys using a MacBook Pro keyboard.
Author

Added subscriber: @oolso

Added subscriber: @oolso
oolso changed title from Assigning shortcuts on MacBook Pro Keybord : Key unknown to Assigning shortcuts on MacBook Pro Keyboard : Key unknown 2020-05-04 15:36:57 +02:00

Added subscriber: @jenkm

Added subscriber: @jenkm

I can confirm. It work on RELEASE but not on PRESS.
It seems that ACCENT_GRAVE is acting as a "dead key" in the French layout.

wm_event_do_handlers: Handling event
wmEvent  type:171 / UNKNOWN, val:1 / PRESS,
         shift:0, ctrl:0, alt:0, oskey:0, keymodifier:0, is_repeat:0,
         mouse:(1086,1016), ascii:'`', utf8:'`', pointer:0x7fad123c5508

wm_event_do_handlers: Handling event
wmEvent  type:229 / ACCENT_GRAVE, val:2 / RELEASE,
         shift:0, ctrl:0, alt:0, oskey:0, keymodifier:0, is_repeat:0,
         mouse:(1086,1016), ascii:'', utf8:'', pointer:0x7fad12163748
I can confirm. It work on RELEASE but not on PRESS. It seems that ACCENT_GRAVE is acting as a "dead key" in the French layout. ``` wm_event_do_handlers: Handling event wmEvent type:171 / UNKNOWN, val:1 / PRESS, shift:0, ctrl:0, alt:0, oskey:0, keymodifier:0, is_repeat:0, mouse:(1086,1016), ascii:'`', utf8:'`', pointer:0x7fad123c5508 wm_event_do_handlers: Handling event wmEvent type:229 / ACCENT_GRAVE, val:2 / RELEASE, shift:0, ctrl:0, alt:0, oskey:0, keymodifier:0, is_repeat:0, mouse:(1086,1016), ascii:'', utf8:'', pointer:0x7fad12163748 ```
Author

I found that there was some other key acting the same way like the "$" one and the "@"

I found that there was some other key acting the same way like the "$" one and the "@"

Added subscriber: @mano-wii

Added subscriber: @mano-wii

Unsupported key is not a bug. Some keyboards have more keys than others and these extra keys have often not been mapped by Blender.
But if I understood correctly the comment of @jenkm, the same key works with RELEASE and does not work with PRESS?
Can you confirm?
If so, this looks like a bug.

Unsupported key is not a bug. Some keyboards have more keys than others and these extra keys have often not been mapped by Blender. But if I understood correctly the comment of @jenkm, the same key works with `RELEASE` and does not work with `PRESS`? Can you confirm? If so, this looks like a bug.

There is another report #62456 related to the "dead key" feature which is not resolved but closed.

There is another report #62456 related to the "dead key" feature which is not resolved but closed.
Member

Added subscriber: @ankitm

Added subscriber: @ankitm
Member

Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'
Ankit Meel self-assigned this 2020-05-09 11:55:10 +02:00
Member

It works fine if you have U.S. layout, or ABC-Extended. If I change it to British-PC, the ``` key changes to {key \ } and it no longer works even if I press {key alt \ } which should type {key `}. As Alphisto mentioned there in #62456#812071, all the layouts will have to be mapped to US one if this is to be fixed..

It works fine if you have `U.S.` layout, or `ABC-Extended`. If I change it to British-PC, the ``` key changes to {key \ } and it no longer works even if I press {key alt \ } which should type {key `}. As Alphisto mentioned there in #62456#812071, all the layouts will have to be mapped to US one if this is to be fixed..

The bug described in #62456, with Option + E, Option + U, Option + I, Option + N, Option + ~ keys is present with U.S. and ABC-Extended layout. Although it may depend on type of apple keyboard "US English" (ANSI type) or "International English" (ISO type).

I'm not sure if it's possible to use a French keyboard with an English layout, because it has completely different printed letters on the keys.

French-Keyboard.jpg

The bug described in #62456, with `Option + E`, `Option + U`, `Option + I`, `Option + N`, `Option + ~` keys is present with **U.S.** and **ABC-Extended** layout. Although it may depend on type of apple keyboard "US English" (ANSI type) or "International English" (ISO type). I'm not sure if it's possible to use a French keyboard with an English layout, because it has completely different printed letters on the keys. ![French-Keyboard.jpg](https://archive.blender.org/developer/F8522707/French-Keyboard.jpg)
Member

Changed status from 'Archived' to: 'Needs User Info'

Changed status from 'Archived' to: 'Needs User Info'
Ankit Meel removed their assignment 2020-05-09 12:48:31 +02:00
Member

I think I had read it as French input source, instead of printed keys being in French.
Will confirm since printed keys should be registered correctly,
@oolso Could you make a temporary standard account to see what is the default input source with French keyboard? (since there are 6 in mine under French language)

I think I had read it as French input source, instead of printed keys being in French. Will confirm since printed keys should be registered correctly, @oolso Could you make a temporary standard account to see what is the default input source with French keyboard? (since there are 6 in mine under French language)
Author

Hey, sure @ankitm, i'll be happy to help, what do you mean by "standard account" ?

Hey, sure @ankitm, i'll be happy to help, what do you mean by "standard account" ?
Member

User account, in System Preferences.
Then switch to the new user account and see what is the Input Source there.
You can then switch to original and delete the newer one.

User account, in System Preferences. Then switch to the new user account and see what is the Input Source there. You can then switch to original and delete the newer one.
Author

Allright, I just did it, the standard input source is the one called "French - Numerical"

Allright, I just did it, the standard input source is the one called "French - Numerical"
Member

Changed status from 'Needs User Info' to: 'Confirmed'

Changed status from 'Needs User Info' to: 'Confirmed'
Contributor

Added subscriber: @dupoxy

Added subscriber: @dupoxy

There is also unresolved #65194.
So this report, #65194 and #62456 have the same kind of reason, probably with a common solution.

There is also unresolved #65194. So **this report**, #65194 and #62456 have the same kind of reason, probably with a common solution.

Added subscriber: @Zuko

Added subscriber: @Zuko

In all other programs, shortcuts work in any keyboard language. Figma, All Adobe, Corel, all Microsoft.
This is a mistake, and very interfering with work.

In all other programs, shortcuts work in any keyboard language. Figma, All Adobe, Corel, all Microsoft. This is a mistake, and very interfering with work.

Added subscriber: @sbgraphic

Added subscriber: @sbgraphic

Hello, I struggling learning blender with this similar issues on MacPro or iMacPro OSX 10.13 or 11.6 with Blender 3.x with a QWERTZ Swiss French Layout as well. Unable to use Preferences > Keymap I'm trying to replace all ` key by § as for example. Always have "Unsupported key: Unknown" the highlighted blue button "Press a key" does not record "ctrl §" for instance. Why ? Thx !

Hello, I struggling learning blender with this similar issues on MacPro or iMacPro OSX 10.13 or 11.6 with Blender 3.x with a **QWERTZ Swiss French Layout** as well. Unable to use Preferences > Keymap I'm trying to replace all ` key by § as for example. Always have "Unsupported key: Unknown" the highlighted blue button "Press a key" does not record "ctrl §" for instance. Why ? Thx !

This issue was referenced by 4ee4b61dd8

This issue was referenced by 4ee4b61dd8d372358606441f450df02a6e27d563

Changed status from 'Confirmed' to: 'Resolved'

Changed status from 'Confirmed' to: 'Resolved'
Germano Cavalcante self-assigned this 2022-02-26 21:57:35 +01:00
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Reference: blender/blender#76405
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