Changing mail address error #77218

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opened 2020-05-31 10:32:44 +02:00 by Enalya · 10 comments

I wish to change my BlenderID mail address, but I keep getting the same error: 00e2f98505d44b459ee7d361927627fd.
See image. BlenderID can't change mail.png

I wish to change my BlenderID mail address, but I keep getting the same error: 00e2f98505d44b459ee7d361927627fd. See image. ![BlenderID can't change mail.png](https://archive.blender.org/developer/F8567112/BlenderID_can_t_change_mail.png)
Author

Added subscriber: @Enalya

Added subscriber: @Enalya

Added subscriber: @ankitm

Added subscriber: @ankitm

I cannot redo it.
Can you retry ?

I cannot redo it. Can you retry ?
Author

I did retry it about ten times over time and just now, same thing.

image.png

  1. click Edit Profile button
  2. change mail address
  3. hit Save Changes
  4. Error code 102ab1af175f44fcb65f8c3db845cd0e
I did retry it about ten times over time and just now, same thing. ![image.png](https://archive.blender.org/developer/F8569306/image.png) 1. click Edit Profile button 2. change mail address 3. hit Save Changes 4. Error code 102ab1af175f44fcb65f8c3db845cd0e
Owner

Added subscriber: @railla

Added subscriber: @railla
Owner

Changed status from 'Needs Triage' to: 'Archived'

Changed status from 'Needs Triage' to: 'Archived'
Owner

Archiving this because there's been no activity in this ticket for a long time and I'm unable to reproduce it (this seems to be specific to a particular Blender ID account).

Archiving this because there's been no activity in this ticket for a long time and I'm unable to reproduce it (this seems to be specific to a particular Blender ID account).

Added subscriber: @dfelinto

Added subscriber: @dfelinto

@Enalya did you manage to change your email address in the end?

If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well.

@Enalya did you manage to change your email address in the end? If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well.
Author

In #77218#1368214, @dfelinto wrote:
@Enalya did you manage to change your email address in the end?

If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well.

I just logged into the new mail address and this works, it's also changed in the account. Thank you very much!

> In #77218#1368214, @dfelinto wrote: > @Enalya did you manage to change your email address in the end? > > If the error persists and you still want to change the mail address I'm sure we can find other ways to do that as well. I just logged into the new mail address and this works, it's also changed in the account. Thank you very much!
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Reference: infrastructure/blender-id#77218
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